T2: Managing Patient's Expectations Flashcards
1
Q
Why are patients dissatisfied?
A
- may be due to denture retention and stability
- more patients are dissatisfied with partial than complete dentures
- may be due to clinician’s recognition of patient’s limitations of which patient is unaware
2
Q
Other potential factors in dissatisfaction
A
- reduced self esteem due to having to wear a denture
- negative impacts on socialisation
- aesthetic expectations unmet
- facial aesthetics changed due to tooth loss
- decreased chewing efficiency
3
Q
What is effective communication?
A
- listen to the patient
- know your subject
- avoid healthcare speak
- be attentive
- answer questions
- respect confidentiality
- be empathetic
4
Q
Initial assessment
A
- how long ago were your teeth removed?
- how many dentures have you had?
- How old is the last dentures?
- are you wearing the last dentures you had made?
5
Q
Initial assessment for degree of resorption
A
- severely resorbed ridges
- flabby ridges
- tori
- prominent mentalis muscles
- mylohyoid ridges
- genial tubercles
- high muscles attachments
- pain on ridge palpation
6
Q
A
