Stress Management Flashcards
The psychological and physical reaction to certain life events or situations
Stress
Stress that results in positive energy and improvements in performance and health
Eustress
Stress that results in negative energy and decreases in performance and health
Distress
A stress-prone person who is competitive, impatient, and hurried
Type A personality
A non-stress-prone person who is relaxed and agreeable
Type B personality
A personality trait characterized by a tendency to experience such negative emotions as anxiety, anger, tension, and moodiness
Neuroticism
The extent to which an employee’s role and
expected role are the same
Role conflict
The extent to which an employee’s roles and expectations are unclear
Role ambiguity
The extent to which an employee is able to psychologically handle the number of roles and tasks assigned
Role overload
The extent to which an employee’s personality, values, attitudes, philosophy, and skills match those of the organization
Person-organization fit
The combination of air temperature, humidity, airflow, and heat radiation that determines how hot or cold the environment feels
Effective temperature
Working more than one job
Moonlighting
Rating a potential stressor by asking how bad it really is compared with all things considered or with a worst-case scenario
Perspective taking
Constant worrying about the future
Forecasting
Stress that is carried over from previous stressful situations
Residual stress
The psychological state of being overwhelmed with stress
Burnout
A child-care center that is located on the site of the organization employing the parent
On-site child-care facility
Child-care policy in which an organization pays all or some of its employees’ child-care costs at private child-care centers by providing the employees with vouchers
Voucher system
A system of child care in which an employer maintains a list of certified childcare centers that can be used by its employees
Referral service
