Stress Management Flashcards

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1
Q

The psychological and physical reaction to certain life events or situations

A

Stress

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2
Q

Stress that results in positive energy and improvements in performance and health

A

Eustress

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3
Q

Stress that results in negative energy and decreases in performance and health

A

Distress

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4
Q

A stress-prone person who is competitive, impatient, and hurried

A

Type A personality

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5
Q

A non-stress-prone person who is relaxed and agreeable

A

Type B personality

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6
Q

A personality trait characterized by a tendency to experience such negative emotions as anxiety, anger, tension, and moodiness

A

Neuroticism

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7
Q

The extent to which an employee’s role and

expected role are the same

A

Role conflict

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8
Q

The extent to which an employee’s roles and expectations are unclear

A

Role ambiguity

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9
Q

The extent to which an employee is able to psychologically handle the number of roles and tasks assigned

A

Role overload

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10
Q

The extent to which an employee’s personality, values, attitudes, philosophy, and skills match those of the organization

A

Person-organization fit

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11
Q

The combination of air temperature, humidity, airflow, and heat radiation that determines how hot or cold the environment feels

A

Effective temperature

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12
Q

Working more than one job

A

Moonlighting

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13
Q

Rating a potential stressor by asking how bad it really is compared with all things considered or with a worst-case scenario

A

Perspective taking

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14
Q

Constant worrying about the future

A

Forecasting

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15
Q

Stress that is carried over from previous stressful situations

A

Residual stress

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16
Q

The psychological state of being overwhelmed with stress

A

Burnout

17
Q

A child-care center that is located on the site of the organization employing the parent

A

On-site child-care facility

18
Q

Child-care policy in which an organization pays all or some of its employees’ child-care costs at private child-care centers by providing the employees with vouchers

A

Voucher system

19
Q

A system of child care in which an employer maintains a list of certified childcare centers that can be used by its employees

A

Referral service