Organization Development Flashcards
The first step in organizational change, in which employees look for practices and policies that waste
time and are counterproductive
Sacred cow hunt
Unnecessary paperwork—usually forms and reports that cost organizations money to prepare, distribute, and read
The Paper Cow
The number and length of unnecessary meetings
The Meeting Cow
Unnecessary deadlines
The Speed Cow
A person who enjoys change and often make changes just for the sake of it.
Change agent
A person who is not afraid of change but makes changes only when there is a compelling reason to do so
Change analyst
A person who is willing to change
Receptive changer
A person who will initially resist change but will eventually go along with it
Reluctant changer
A person who hates change and will do anything to keep change from occurring
Change resister
The shared values, beliefs, and traditions that exist among individuals in an organization
Organizational culture
The process whereby new employees learn the behaviors and attitudes they need to be successful in an organization
Organizational
socialization
Procedures in which employees participate to become
“one of the gang”
Rituals
Organizational behaviors or practices that convey
messages to employees
Symbols
Leaders use available information to make a decision without consulting their subordinates
Autocratic I strategy
Leaders obtain necessary information from their subordinates and then make their own decision
Autocratic II strategy
Leaders share the problem on an individual basis with their subordinates and then make a decision that may or may not be consistent with the thinking of the group
Consultative I strategy
Leaders share the problem with the group as a whole and then make a decision that may or may not be consistent with the thinking of the group
Consultative II strategy
Leaders share the problem with the group and let the group reach a decision or solution
Group I strategy
Employee has sole responsibility for making decisions and is responsible for the outcomes of decisions
Absolute
Employee has an equal vote in making decisions, reaches concensus with others to make decisions
Shared or Participative or Team
Employee makes recommendations, suggests new ideas, provides input
Advisory
Employee becomes responsible for own quality
Ownership of own product
Work is closely checked or approved by others; employee is closely or constantly supervised
Following
A chart made for each employee that shows what level of input the employee has for each task
Empowerment chart
A work schedule that allows employees to choose
their own work hours
Flextime
The total number of potential work hours available
each day
Bandwidth
The hours in a flextime schedule during which every employee must work
Core hours
The part of a flextime schedule in which employees may choose which hours to work
Flexible hours
A flextime schedule in which employees can choose their own hours without any advance notice or
scheduling
Gliding time
A flextime schedule in which employees have flexibility
in scheduling but must schedule their work hours at
least a week in advance
Flexitour
A flextime schedule in which employees have flexibility in scheduling but must schedule their work hours a day in advance
Modified flexitour
Work schedules in which 40 hours are worked in less than the traditional five-day workweek
Compressed workweeks
A scheduling practice in which employees work on an irregular or as-needed basis
Casual work
A work schedule in which two employees share
one job by splitting the work hours
Job sharing
Working at home rather than at the office by communicating with managers and coworkers via phone, computer, fax machine, and other off-site media
Telecommuting
Also called “temps”—employees hired through a temporary employment agency
Temporary employees
The process of having certain organizational functions performed by an outside vendor rather than an employee in the organization
Outsourcing
Employees who lose their jobs due to a layoff
Victims
Employees who retain their jobs following a downsizing
Survivors
