Employee Motivation Flashcards
The force that drives an employee to perform well
Motivation
Behaviors that are not part of an employee’s job but which make the organization a better place to work (e.g., helping others, staying late)
Organizational
citizenship behaviors
(OCBs)
The extent to which a person views him or herself as a valuable and worthy individual
Self-esteem
Korman’s theory that employees will be motivated to perform at levels consistent with their levels of self-esteem
Consistency theory
The positive or negative way in which a person views himself or herself as a whole
Chronic self-esteem
The positive or negative way in which a person views him or herself in a particular situation
Situational self-esteem
The positive or negative way in which a person views him or herself based on the expectations of others
Socially influenced selfesteem
The idea that people behave in ways consistent with their self-image
Self-fulfilling prophecy
When high self-expectations result in higher levels of performance
Galatea effect
The idea that if people believe that something is true, they will act in a manner consistent with that belief
Pygmalion effect
When negative expectations of an individual cause a decrease in that individual’s performance
Golem effect
Work motivation in the absence of such external factors as pay, promotion, and coworkers
Intrinsic motivation
Work motivation that arises from such nonpersonal factors as pay, coworkers, and opportunities for advancement
Extrinsic motivation
A measure of an individual’s orientation toward intrinsic versus extrinsic motivation
Work Preference
Inventory (WPI)
According to trait theory, the extent to which a person desires to be successful
Need for achievement
The extent to which a person desires to be around other people
Need for affiliation
According to trait theory, the extent to which a person desires to be in control of other people
Need for power
A theory that employees can be motivated by monitoring their own progress toward the goals they set and adjusting their behavior to reach those goals
Self-regulation