Stakeholders Flashcards

1
Q

What are stakeholders

A

People and organisations who are affected by the activities of a business.

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2
Q

What’s an internal stakeholder?

A

Internal stakeholders are people or organisations inside the business

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3
Q

What are external stakeholders?

A

External stakeholders are people or organisations outside the business.

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4
Q

What do internal stakeholders want from the business?

A

Owner(s) / shareholders - High profits and a safe investment

Employees, including managers - Good pay, job security and opportunities for promotion

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5
Q

What do external stakeholders want from the business?

A

Suppliers - Fair prices and to be paid on time
Customers - Good quality and to be provided with goods & services
Lenders (banks) - To receive interest and to be repaid
Government (HMRC) - To receive the right amount of tax on time
Local communities - Jobs for local people and no pollution of any sort

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