Stakeholders Flashcards
What are stakeholders
People and organisations who are affected by the activities of a business.
What’s an internal stakeholder?
Internal stakeholders are people or organisations inside the business
What are external stakeholders?
External stakeholders are people or organisations outside the business.
What do internal stakeholders want from the business?
Owner(s) / shareholders - High profits and a safe investment
Employees, including managers - Good pay, job security and opportunities for promotion
What do external stakeholders want from the business?
Suppliers - Fair prices and to be paid on time
Customers - Good quality and to be provided with goods & services
Lenders (banks) - To receive interest and to be repaid
Government (HMRC) - To receive the right amount of tax on time
Local communities - Jobs for local people and no pollution of any sort