sog 2021 communications Flashcards
the responsibility for the initial dispatch rests with the ______
communications division.
All calls and tones shall be dispatched on ______
COM1/COM2
It may become necessary for any ______or______
to be dispatched on Channel 1 on the 450 MHz system
secondary tones or ALL CALL alerts
the 450 radios currently kept at each station must be _______
turned on at all times
800 MHz and the 450 MHz control station units shall have their volume set at a level that can be
heard when in the ______of the radio.
general vicinity
The fire district provides information via the _____,____,and________
It is the station or unit’s responsibility to immediately acknowledge and respond to the call,
regardless of the dispatch priority and regardless of whether the information was received via all
three sources, or only one of them. The acknowledgement shall be made on COM1/COM2. If a
station or unit is dispatched in error, they shall be notified over the air.
pagers, printout, and verbal communications (radio).
A communications failure shall be assumed when a station or unit fails to acknowledge a dispatch
on the air (___________).
“immediately” when in service or within thirty seconds if in quarters
When a failure is identified, the communications division shall rebroadcast a _______and re-dispatch the station or unit. Other stations or units hearing a “second tone” should prepare to be
dispatched. If no response is received within _____, a “second due” station or unit shall be
dispatched.
“second tone”
thirty seconds
Units dispatched from the fire station are expected to respond within___ seconds for EMS calls and
___ seconds for fire calls. If a dispatched unit(s) is not en route after two minutes, the
communications division shall transmit a second tone to the fire station to ensure the unit(s) is
responding.
60
80
When failure of the 800MHz system occurs, refer to the __________
800MHz Radio Backup System policy.
any request for additional resources shall be made by raising the communications division first,
then requesting the resource(s). The communications division shall echo back the request to
confirm clear communication. Otherwise, it shall be considered __________and the communications division shall be raised again to confirm the request was received.
that the message was not received
The _____ is a system of words that are associated with specific letters of the alphabet
and is a standard used to spell out names in order to avoid confusion over easily misinterpreted
words over the air.
Phonetic Alphabet
The fire district has adopted the use of ___________“call up”. The proper procedure is to state the station or unit being called, followed by the station or unit calling.
plain English and the military style
Run numbers and times shall be obtained by accessing the Computer Aided Dispatch (CAD)
reporting icon on the station PC. The only exceptions are those situations where the times are
critical, such as _____,_____,____,_____
Additionally, when CAD is down, this information must be obtained from the communications
division
trauma alerts, stroke alerts, cardiac alerts, dead on arrival (DOA), etc.
CAD printouts contain confidential information and shall be ____The only time a printout
needs to be kept is when it contains incorrect information. If this should occur, circle the
information that needs to be changed, and write the correct information on the printout. This
should then be sent to the ________ via inter-department mail.
shredded.
communications division supervisor
The use of the status/messaging is _______
mandatory
Status updates shall be accomplished both ________and ___________
in the apparatus. It is not necessary for a unit
to raise the communications division before transmitting these status updates
verbally and with the status/messaging computers
The communications division shall echo back all verbal status and shall also include the time of day for
the following:
responding, arrive, transporting,
and all pertinent alerts, such as, DOA (death time),
stroke alert, cardiac alert,
working fire, fire under control, etc…
As a general rule, the initial dispatch information shall consist of the specific units to respond, the
response level, the type of incident, the location of the incident, and the______
talk group that has been
assigned
Other Various Responses-Marine Vessel Fire on Land
1 Engine/Aerial, 1 Rescue
When a unit responds to a fire call, the crew shall report the________ to the communications division.
number of personnel on the
apparatus
When any unit is in service, it shall monitor the radio at all times. When a unit is responding from
a location other than their station, they shall advise the communications division of _________
their location upon responding.
.The determination to monitor a talk group shall be made by the communications division based on
their ____and____. When a tactical talk group is assigned, the communications division
shall advise if they are unable to monitor the talk group.
staffing and call volume
If the assigned tactical talk group(s) is not being monitored, and additional resources or other
information is needed, incident command shall contact the communications division on either
_______
COM1/COM2
In the event that the incident needs additional tactical talk groups, a request should be made to
the communications division. The communications division shall assign the _______
next available tactical
talk group
When incident command is established, units responding shall contact the _______ for
assignment.
incident commander
Once units become available, they shall return to ______ and notify the communications
division.
COM1 or COM2
When transporting to the hospital, units shall use the status/messaging and ________to report their status.
verbal communication
priority traffic conditions exist when there is a ______
high volume of radio traffic
communications division shall institute a priority traffic condition alert tone with the following announcement,
__________. The priority request or message
shall be repeated ____ in it’s entirely. Under these conditions all unit-to-unit transmissions shall
be discontinued until the communications division clears the talk group for regular transmissions.
“ATTENTION, ALL UNITS STAND-BY FOR PRIORITY TRAFFIC”
twice
For alerting purposes, the division chief, battalion chiefs, and field training officers shall keep their
portable radio on _____, unless a MAYDAY is declared then all non-essential radio traffic shall be
on COM1.
COM2
Once a confirmed structure fire (working fire) has been declared by the initial company officer or
incident command, the communications division shall ___________
record the time of the announcement.
When a rescue unit is requested to provide medical care on a fire incident (structure fire, special
operations, etc.), the communications division shall generate a new incident number for the EMS
call and place the new incident number in the ______
notes of the associated fire incident.
The communications division shall notify the ____or____ anytime law
enforcement advises of a stand-off situation in their zone, even if no units are requested to
respond.
division chief or battalion chief
When requesting law enforcement for a non-escalating incident, a reference shall be provided to
the communications division. When requesting law enforcement for a potentially escalating
incident, units shall verbally request a ____over the radio. The communications division shall not
ask for a reference at that point but shall send Law Enforcement.
“LEO”
The communications division shall request the _____ to respond to an incident anytime city police departments are required but unable to respond in a timely manner.
St. Lucie County Sheriff’s Office
Firefighters should not delay the MAYDAY or Emergency Button activation. Notification should occur as ________
soon as the firefighter THINKS he/she is in trouble.
” (LUNAR –stands for what
Location, Unit, Name, Air status, Resources needed)
Verbal communication not possible due to potentially violent situations.
Upon receiving an emergency activation, the communications division shall make____ attempts to make verbal contact with the individual/unit in question. If contact is made, the
communications division shall ask, “(radio ID) WHAT IS YOUR STATUS?
three (3)
In the event no verbal contact is received after three (3) attempts or if the individual/unit
answers with, “(radio/unit ID) and any ten (10) code (ex. 10-04), the communications division
shall immediately dispatch law enforcement, a battalion chief/division chief, 1 engine and 1
rescue unit in the following manner: “…RESPOND TO A ____ TO THE LOCATION ON YOUR
PAGER AND PRINT OUT – RESPOND PRIORITY ___.” Automated Voice Dispatch (AVD) shall
not be used to dispatch responding units. Responding units shall be dispatched manually with
only a station alert and provided the verbal instructions bolded above.
10-94
2
priority 2 response is defined as the use of lights and sirens until the unit is within ____ mile of the
emergency incident then, no lights or sirens.
1 mile
Situation 2: Verbal communication not possible due to potentially violent situations.
The communications division shall immediately notify the fire chief and the on-call administrative
chief of the situation.
fire chief and the on-call administrative
chief
Injured, lost, trapped or down individual/unit
Announce, “MAYDAY, MAYDAY, MAYDAY”, followed by your ________. After announcement, and if possible, press the orange emergency activation button on the radio. After the emergency button is activated,
the radio shall automatically default to COM2 and the communications division shall acknowledge
the MAYDAY. Remain on COM2.
LUNAR report” (LUNAR –
Location, Unit, Name, Air status, Resources needed)
Situation 1: Injured, lost, trapped or down individual/unit
The communications division shall also transmit an alert tone over the channel _______and notify all responding units, and the incident commander (if one is established), of
the LUNAR report and that an emergency activation was received.
assigned to the
incident
Situation 1: Injured, lost, trapped or down individual/unit
In the event the communications division is unable to make voice contact with the individual/unit
activating the emergency button, the communications division shall transmit an alert tone over
the channel assigned to the incident. They shall then notify____________) that an emergency activation was received with no verbal
contact. The communications division shall continue to attempt to contact on COM2
all responding units and incident
command (if one has been established
Situation 1: Injured, lost, trapped or down individual/unit
The incident commander should then cease all fire ground radio traffic and advise all units that a
MAYDAY has been declared. This should prompt all other personnel to stay off the radio. The
incident commander shall then attempt to contact the MAYDAY firefighter on COM2. Personnel
who are not directly involved in the rapid intervention team (RIT) operations shall remain on the ______
All units shall prepare for an immediate personnel accountability Report (PAR).
Emergency activation will place the MAYDAY firefighter on COM 2.
The telecommunicator and any other personnel assigned by the incident commander to perform
rescue shall utilize COM2.
original channel
A minimum of ____ aerial apparatus shall respond to all structure fires
one (1)
The goal of this response criteria is to initially put a minimum of ___ personnel, including division chief/
battalion chief and field training officers, on the scene of ALL fires.
14
The first alarm shall consist of the ______companies. The first due company shall respond with all
personnel on the engine/aerial. The second and third due companies shall respond with the engine/aerial
and rescue. The fourth due company shall respond with the engine/aerial.
four closest
An engine/aerial company with a minimum of ______personnel shall be assigned as the rapid intervention
team (RIT) early in the incident.
three
If at any time during the incident resources are not needed, they are to be _______
put back in service as soon as
possible.
An Air Rescue assignment may be requested for areas inaccessible to rescue transport vehicles,
mass casualty incidents or medical calls when there may be a _________
considerable ground transport
delay.
Tankers/tender shall respond ______ to all calls.
priority 3
Structure fires in Station 11 Zone – When Engine 11 and Rescue 11 are in quarters, Tanker 11 shall
be placed on the initial assignment in addition to the _______. If both units are not in
quarters, the closest two tankers shall be placed on the alarm assignment. The second tanker shall be
canceled immediately if not needed.
next closest tanker
Any response may be changed depending on the information received from _________
on scene units and/or the
communications division.
The communications division will notify the ______when a request is made for mutual aid. The
_____will determine if a battalion chief and/or field training officer is required to respond in
addition to the requested units based on information.
division chief
division chief
The PIO shall be notified and/or requested to respond at the __________ discretion for any calls included in the above chart. The PIO shall respond with appropriate
PPE, report to the incident commander, and be included in the accountability system.
on duty division chief’s or incident
commander’s
Responding units shall notify the communications division and state the reason of the false alarm ________
(system malfunction, burnt food, etc.).
All airport alert response units (other than Station 4) are to position at the __________.) until directed by incident command. Station 4 units shall respond from the ________ unless directed by the tower. (Refer to map in Airport/Aircraft Operations section)
South staging area (end of Curtis King Blvd
East staging area (behind Sta.4)
