2021 Fchb Chapter 1 Leadership Flashcards
Financial times are never a one-year problem they are usually ____ to____years or even longer 13
3 to 5 years or longer
There is not a more important measurement of effective leader ship in the workplace than_______13
Employee relations
Capability, flexibility, and adaptability are key to a fire service leader’s _______
Capability, flexibility, and adaptability are key to a fire service leader’s success
Exceptional leaders infuse positive leadership practices into the core of the organization’s activities and achieve desired results on a consistent basis
Exceptional leaders infuse positive leadership practices into the core of the organization’s activities and achieve desired results on a consistent basis
A person’s leadership approach is directly related to their philosophical beliefs about people in general and what motivates people toward individual and organizational goals.
A person’s leadership approach is directly related to their philosophical beliefs about people in general and what motivates people toward individual and organizational goals.
The quality of leadership in an organization is a key to the quality of super vision and management in that organization
The quality of leadership in an organization is a key to the quality of super vision and management in that organization
In 600 BC, Lao Tsu wrote ten concepts for leading people. In his first concept, Lao explains that one leads primarily by example
In 600 BC, Lao Tsu wrote ten concepts for leading people. In his first concept, Lao explains that one leads primarily by example
Two key elements of any positive, constructive relationship are the level of trust and respect that exists between the people involved in the relationship
Two key elements of any positive, constructive relationship are the level of trust and respect that exists between the people involved in the relationship
People tend to be inspired to accept the requests and demands of a leader when they feel that there is a sense of mutual respect between them and the leader. Mutual respect has a direct impact on mutual trust. Simply stated, people don’t trust leaders they don’t respect, and they do not respect leaders that are disrespectful toward them.
People tend to be inspired to accept the requests and demands of a leader when they feel that there is a sense of mutual respect between them and the leader. Mutual respect has a direct impact on mutual trust. Simply stated, people don’t trust leaders they don’t respect, and they do not respect leaders that are disrespectful toward them.
Ethics is measured based on a person’s words and behavior as they carry out their personal and organizational responsibilities and commitments
Ethics is measured based on a person’s words and behavior as they carry out their personal and organizational responsibilities and commitments
Ethical responsibilities for fire service leaders, as well as all leaders in general, fall into five major areas:
Commitment to external customers through the mission
Commitment, support, and treatment leaders display toward the internal customers (each other)
Leadership and followership behaviors acted out daily by leaders
Degree of professionalism and honesty that is evident in the leader’s conduct
Commitment that leaders make to maintaining themselves as positive, productive, and healthy contributors to the organization
Ethical responsibilities for fire service leaders, as well as all leaders in general, fall into five major areas:
Commitment to external customers through the mission
Commitment, support, and treatment leaders display toward the internal customers (each other)
Leadership and followership behaviors acted out daily by leaders
Degree of professionalism and honesty that is evident in the leader’s conduct
Commitment that leaders make to maintaining themselves as positive, productive, and healthy contributors to the organization
The primary reason fire department leaders exist is to guide the delivery of services to external customers and, to the best of their ability, support those who are in place internally to deliver that service
The primary reason fire department leaders exist is to guide the delivery of services to external customers and, to the best of their ability, support those who are in place internally to deliver that service
The fire service exists to prevent harm by building a safe environment, educating people to avoid a variety of dangerous behaviors or conditions, responding to emergencies, and operating a full range of support programs designed to ensure the competence of the overall system’s performance
The fire service exists to prevent harm by building a safe environment, educating people to avoid a variety of dangerous behaviors or conditions, responding to emergencies, and operating a full range of support programs designed to ensure the competence of the overall system’s performance
The following behaviors help define key elements of respectful treatment of others:
Be considerate of other people’s feelings and property.
Practice a high degree of discretion in the things said and done to (or in the company of) others.
Accept the differences that diverse people bring to a group, and respect the importance of diversity in organizational effectiveness.
Emphasize the importance of unity as a measure of organiza- tional strength.
The following behaviors help define key elements of respectful treatment of others:
Be considerate of other people’s feelings and property.
Practice a high degree of discretion in the things said and done to (or in the company of) others.
Accept the differences that diverse people bring to a group, and respect the importance of diversity in organizational effectiveness.
Emphasize the importance of unity as a measure of organiza- tional strength.
The level of respect people have for a leader is directly related to the level of respect shown them
The level of respect people have for a leader is directly related to the level of respect shown them
The versatility required to lead or to follow is a key element of a person’s success
The versatility required to lead or to follow is a key element of a person’s success
Leaders must also be fair to themselves and work to maintain their own sense of well being
Leaders must also be fair to themselves and work to maintain their own sense of well being
Abraham Maslow and Frederick Herzberg both created motivational theories that identify the basic human needs that drive human behavior and motivation in a hierarchical framework.
Abraham Maslow and Frederick Herzberg both created motivational theories that identify the basic human needs that drive human behavior and motivation in a hierarchical framework.
Maslow’s hierarchy of needs consists of five levels of motivational factors, beginning with lower-level needs such as security and safety before focusing on higher level needs such as esteem and power
Maslow’s hierarchy of needs consists of five levels of motivational factors, beginning with lower-level needs such as security and safety before focusing on higher level needs such as esteem and power
According to Maslow, a satisfied need is no longer a motivator; therefore, leaders must provide motivational opportunities for each individual based on their current position in the needs hierarchy.
According to Maslow, a satisfied need is no longer a motivator; therefore, leaders must provide motivational opportunities for each individual based on their current position in the needs hierarchy.
Herzberg proposed a two-factor theory consisting of maintenance needs and motivational needs
Herzberg proposed a two-factor theory consisting of maintenance needs and motivational needs
His maintenance needs correspond to Maslow’s physiological, security, and social needs. Herzberg’s motivational needs correspond to Maslow’s identified needs for esteem and self-actualization
His maintenance needs correspond to Maslow’s physiological, security, and social needs. Herzberg’s motivational needs correspond to Maslow’s identified needs for esteem and self-actualization
According to Herzberg, the maintenance factors of physiological, security, and affiliation needs must be fulfilled before a worker can even begin to be motivated
According to Herzberg, the maintenance factors of physiological, security, and affiliation needs must be fulfilled before a worker can even begin to be motivated
Herzberg further states that the true motivators are the need for esteem and self-actualization
Herzberg further states that the true motivators are the need for esteem and self-actualization
Robert Fulmer’s Process Theory of Motivation Victor Vroom’s Expectancy Theory Situational Leadership
Fred Fiedler’s Contingency Approach to Leadership Robert House’s Path-Goal Approach to Leadership
Robert Fulmer’s Process Theory of Motivation Victor Vroom’s Expectancy Theory Situational Leadership
Fred Fiedler’s Contingency Approach to Leadership Robert House’s Path-Goal Approach to Leadership
One of the leader’s primary goals is to motivate and inspire each member so that they perform with minimal supervision or interference.
One of the leader’s primary goals is to motivate and inspire each member so that they perform with minimal supervision or interference.
Steven Edwards, in his book Fire Service Personnel Management
Steven Edwards, in his book Fire Service Personnel Management
