Shopping Patterns Flashcards

1
Q

What factors influence shopping patterns?

5

A

Online shopping

Consumer expectations

Time availability

Environmental awareness

Tradition

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2
Q

What is the mnemonic for remembering the different shopping patterns?

A
O - Online shopping
C - Consumer expectations
T - Time availability 
E - Environmental awareness
T -Tradition
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3
Q

Describe how online shopping has influenced shopping patterns.
(3)

A

Online shopping enables consumers to purchase goods at any time and have them delivered to homes

This reduces the need to go to shops

This service has increased in popularity in recent times due to busier lifestyles and Covid

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4
Q

What does online shopping enable consumers to do?

A

To purchase goods at any time and have them delivered to homes

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5
Q

What does online shopping reduce the need to do?

A

It reduces the need to go to shops

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6
Q

Why has online shopping increased in recent years?

A

busier lifestyles and Covid

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7
Q

Describe how consumer expectations influence shopping patterns. (what do consumers demand?)
(5 - Demands)

A

Consumers now have very high expectations and they demand

Good quality products at reasonable prices

Friendly, helpful and knowledgeable staff

Access to multicultural foods

High standards of hygiene in stores

Well-maintained and well-stocked stores

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8
Q

Consumers now demand good quality products at reasonable prices, what has this lead to?

A

It has lead to the increased popularity of discount supermarkets such as Aldi and Lidl

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9
Q

Give some examples of multicultural foods demanded by consumers.
(3)

A

Spices

Curry pastes

Pasta

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10
Q

Describe how time available has influenced shopping patterns.

A

Due to busier lifestyles, time available for shopping can be limited

Shopping is often completed once a week or fortnight

To facilitate families’ busier lifestyles, many shops now offer late and early opening times, and some offer 24 hours

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11
Q

Why can time available for shopping be limited?

A

Due to busier lifestyles

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12
Q

How often is shopping usually done?

A

Once a week or fortnight

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13
Q

How do stores facilitate families’ busier lifestyles?

A

They now offer late and early opening times, and some offer 24 hours

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14
Q

Describe how environmental awareness has influenced shopping patterns.
(3)

A

Consumers are becoming more environmentally aware when shopping leading to a demand for:

A rated-energy efficient appliances

Products with less packaging or made from recycled packaging

Eco-friendly products, e.g. LED bulbs

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15
Q

Do to consumers becoming more environmentally aware, what has the demand for increased.

A

A rated-energy efficient appliances

Products with less packaging or made from recycled packaging

Eco-friendly products, e.g. LED bulbs

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16
Q

Describe how tradition has influences shopping patterns.

3

A

Many consumers continue to shop in independent food and service suppliers where they have built up a past relationship e.g. a local veg shop

This can be due to a sense of loyalty or because the supplies are perceived to provide a better-quality product and personal service

The traditional method of payment with cash is generally being replaced by debit or credit card payments

17
Q

Where do many consumers continue to shop due to a sense of loyalty?

A

Independent food and service supplies where they have built up a past relationships

18
Q

Why may consumers continue to shop in independent stores?

A

Due to a sense of loyalty or because the supplies are perceived to provide a better-quality product and personal service

19
Q

What is happening to cash as a payment method?

A

It is slowly being replaced with debit or credit card payments