Consumer Protection Act (Previously Consumer Information Act)

Question 1

What does the Consumer Protection Act 2007 protect the consumer from?

Answer 1

False or misleading claims

Question 2

What does the Consumer Protection Act 2007 protect the consumer from false or misleading claims in relation to?
(3)

Answer 2

Goods
Services
Price, previous price and RRP

Question 3

Give an example of where the Consumer Protection Act 2007 protects the consumer from false or misleading claims in relation to goods.

Answer 3

A jumper cannot be labelled ‘made in Ireland’ if it is manufactured outside the country

Question 4

Give an example of where the Consumer Protection Act 2007 protects the consumer from false or misleading claims in relation to services.

Answer 4

A supermarket cannot advertise a 24-hour service if they close for certain hours in the day

Question 5

Give an example of where the Consumer Protection Act 2007 protects the consumer from false or misleading claims in relation to price, previous price and RRP.

Answer 5

A dress cannot be marked 50% off if the sale price is not half the original price of the item for 28 consecutive days in the previous three months

Question 6

Under the Consumer Protection Act 2007, for how long must a product be at full price before a sale can legally be made?

Answer 6

It must be at full price for 28 consecutive days in the previous three months