Consumer Protection Agencies

Question 1

Categorise consumer protection agencies.

Answer 1

Statutory consumer protection agencies

Voluntary Consumer Protection agencies

Question 2

List the statutory consumer protection agencies.

5

Answer 2

Competition and Consumer Protection Commission

Office of the Ombudsman

Citizens Information Board

National Standards Authority of Ireland (NSAI)

European Consumer Centre (ECC) Ireland

Question 3

List the voluntary consumer protection agencies.

2

Answer 3

Consumer’s association of Ireland (CAI)

Advertising Standards Authority of Ireland (ASAI)

Question 4

Is the Competition and Consumer Protection Commission a statutory of voluntary agency?

Answer 4

Statutory

Question 5

Is the Office of the Ombudsman a statutory or voluntary consumer protection agency?

Answer 5

Statutory

Question 6

Is the Citizens Information Board a statutory or voluntary consumer protection agency?

Answer 6

Statutory

Question 7

Is the National Standards Authority of Ireland (NSAI) a statutory or voluntary consumer protection agency?

Answer 7

Statutory

Question 8

Is the European Consumer Centre (ECC) Ireland a statutory or voluntary consumer protection agency?

Answer 8

Statutory

Question 9

Is the Consumer’s association of Ireland (CAI) a statutory or voluntary consumer protection agency?

Answer 9

Voluntary

Question 10

Is the Advertising Standards Authority of Ireland (ASAI)a statutory or voluntary consumer protection agency?

Answer 10

Voluntary