Service Value System Flashcards
1
Q
What is a Service Value System
A
A description on how all the components and activities of the organization work together as a system to enable value co-creation.
2
Q
Key sucess factor of building a Service Value System
A
Integration and coordination of activities, practices, teams, authorities, and responsibilities.
3
Q
What is the purpose of a service value system?
A
To ensure that the organization continually co-creates value with all stakeholders through the use and management of products and services.
