Service Value Chain Flashcards

1
Q

What parts does the Service Value Chain contain?

A
  • Engage
  • Design & Transition
  • Obtain / Build
  • Deliver & Support
  • Product & Services
  • Plan
  • Improve
  • Value
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2
Q

Whats the purpose of the service value chain model?

A

To identify what specific inputs and outputs need to happen to reach a good service value.

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