Scheduling Flashcards
1
Q
making an appointment for a patient in advance
A
Advance Booking
2
Q
seeing patients on the same day at the same time
A
Clustering
3
Q
two patients are given the same appointment time
A
Double Booking
4
Q
get an interpreter
A
Hard of Hearing or Deaf Patients
5
Q
offer to reschedule a patient’s appointment if the provider is late
A
Late Provider
6
Q
a patient who has not been seen by the provider before or who has not been seen in three or more years (coding/billing purposes)
A
New Patient (NP)
7
Q
patients who have missed their scheduled appointment
A
No Show (NS)
8
Q
schedule at the least invasive first if the patient is having multiple of these
A
Tests
9
Q
three or four patients are scheduled every half hour and are seen in the order in which they arrive at the office
A
Wave Scheduling
