Sales and Selling Process Flashcards
“Selling is the personal or impersonal process of assisting and/or persuading a prospective customer to buy a commodity or service and act favorably upon an idea that has commercial significance to the seller” Who gave this definition?
American Marketing Association
Sales is a process whereby the seller ……………… in gods and services for a price
transfers the ownership
……………………. is the hallmark of business and no revenue come unless ……………….. is made
selling, sale
Selling required …………………… , ……………………… , ………………………….. and …………………….
identifying customers, creating demand, persuading them and transferring ownership for a price
…………………. is the quantity/amount of goods sold by a seller
sale
……………………. is the total of the quantity/amount of goods sold by a seller
sales
In …………………………. method of selling, the buyer and his representative inspects the goods before buying it
sale by inspection
catalogues, circulars, sales letters etc. are an example of ………………
sale by description
Sample is checked before buying the actual product in ………………. method of selling
sale by sample
“Caveat vendor - let the buyer beware” is the principle of ………………….
Marketing
……………….. is the principle of marketing
Caveat vendor
“Caveat emptor - let the buyer beware” is the principle of …………………
Selling
…………………….. is the principle of selling
Caveat emptor
Selling is ………… while marketing is …………………….
product oriented, customer oriented
Selling comes to an end with …………………..
delivery of the product to the consumer
