Resource Flashcards

1
Q

project resource management processes

A
  1. plan resource management
  2. estimate activity resources
  3. acquire resources
  4. develop team
  5. manage team
  6. control resources
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2
Q

plan resource management

A

define how to estimate, acquire, manage and use team and physical resources

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3
Q

plan resource management

benefit

A

establish the approach and level of management effort needed for managing project resources based on the types and complexity of the project

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4
Q

plan resource management

input

A
project charter
quality mt plan
scope baseline
project schedule
requirements doc
risk register
stakeholder register
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5
Q

plan resource management

TT

A

ED(representation)M + organizational theory

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6
Q

plan resource management

output

A
  1. resource management plan

2. team charter

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7
Q

team charter

A

a document that DETAILS team values, agreements, and operating guidelines. It typically addresses:
the conflict resolution process,
meeting and communications guidelines,
the process and criteria related to decision-making.

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8
Q

Resource Management Plan

At a minimum, the plan should include:

A
  • identification and quantification of the team and required physical resources
  • Plans for acquisition of the project team and required physical resources
  • Documentation of roles and responsibilities
  • Project organization charts
  • Plans for project team resource management
  • A training road map
  • Team development
  • resources control
  • recognition plan
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9
Q

RAM charts

Responsibility Assignment Matrix Charts

A

shows the project resources assigned to each work package. illustrate the connections between work packages, activities and project team members.
There is ONLY ONE person ACCOUNTABLE for ANY ONE activity.

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10
Q

RACI chart

A

The most common RAM chart used during the Plan Resource Management process to define the involvement of stakeholders in project activities.
responsible, accountable, consult and inform

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11
Q

Maslow’s Hierarchy of Needs

A

determine what will motivate a person

  1. self actualization (top)
  2. esteem
  3. belonging
  4. safety
  5. physiological
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12
Q

Herzberg’s Motivational Theory

Hygiene factors

A

factors whose absence create job dissatisfaction. Examples:
a safe and clean work environment,
organizational policies that are flexible and clear, reasonable pay
a stable job.

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13
Q

Herzberg’s Motivational Theory

Motivating agents

A

to factors whose presence creates job satisfaction.
Examples:
a sense of achievement,
growth opportunities, responsibility, recognition, and
meaningful work.

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14
Q

McClelland’s Achievement Theory

A

based on Maslow’s Hierarchy of Needs, but

considers only three needs: achievement, power, and affiliation.

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15
Q

McGregor’s Theory X and Y

A

managers’ beliefs regarding team motivation impact their management style.

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16
Q

McGregor’s Theory X

A

authoritarian management style.

Managers that employ this style typically use both punishment and reward on a regular basis to motivate employees.

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17
Q

McGregor’s Theory Y

A

participative management style.
Managers that employ this style motivate employees by providing opportunities for them to grow through responsibility, develop their skills, and contribute their ideas.

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18
Q

Stage of Project:

early

A

Management approach:

directing

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19
Q

Stage of Project:

begins to evolve

A

Management approach:

coaching

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20
Q

Stage of Project:

major accomplishment

A

Management approach:

faciliating

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21
Q

Stage of Project:

closure

A

Management approach:

supporting

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22
Q

estimate activity resources

A

estimate team resources,

type and quantity of materials, equipment and supplier to perform project work

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23
Q

estimate activity resources

benefit

A

identify the type, quantity and characteristic of the resources required to complete the work

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24
Q

estimate activity resources

input

A
Res mt plan
scope baseline
activity list and activity attributes
cost estimates
resource calendar
risk register
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25
Q

estimate activity resources

TT

A

EDM + APB

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26
Q

estimate activity resources

output

A
  1. resource requirements
  2. basis of estimates
  3. resource breakdown structure
  4. activity attributes estimates
27
Q

resource requirements

A

identify the type and quantity of team and physical resources required for each work package or activity in a work package.
Can be aggregated

28
Q

resource breakdown structure

A

graphical representation of resources by CATEGORY and TYPE displayed in hierarchical order.
Categories examples: labor, equipment, supplies, and material.
Type examples: skill level, grade level, and required
certification.

29
Q

Acquire Resources

A

obtain team members, facilities, equipment, materials and suppliers

30
Q

Acquire Resources

benefit

A

outlines and guide the selection of resources and

assign them to their respective activities

31
Q

Acquire Resources

input

A

1.resource mt plan
2.procurement mt plan
3. cost baseline
4. project schedule
5. resource calendars
(stakeholder register)
(resource requirements)

32
Q

Acquire Resources

TT

A
  1. negotiation
  2. pre-assignment
  3. virture teams
    + multicriteria decision
33
Q

Acquire Resources

output

A
  1. physical resource assignments
  2. project team assignments
  3. resource calendar
  4. change request
  5. resource mt plan updates
34
Q

physical resource assignments

A

documentation of assignments records the material, equipment, suppliers, locations can other physical resources

35
Q

project team assignments

A

records the team member and their roles and responsibility for the project.

36
Q

develop team process

A

improve competency, team member interaction and overall team environment to enhance project performance

37
Q

develop team

benefit

A

results in improved teamwork, enhanced interpersonal skills and competencies, motivated employees,reduced attrition and improved overall project performance

38
Q

develop team

input

A

resource mt plan
project team assignments
resource calendars
team charter

39
Q

develop team

tools

A
co-location
virtual teams
Interpersonal and team skills
CIMNT
Individual and team assessments
40
Q

develop team

output

A

team performance assessment
change request
project team assignments updates
resource calendar updates

41
Q

Tuckman ladder

A

a team development model
5 stages of development that teams may go through
may skip, may get stuck or regress

42
Q

Tuckman ladder

forming

A

team meet and learn the proj, roles & responsibilities

43
Q

Tuckman ladder

storming

A

begins to address proj work, technical decisions and proj mt approach

44
Q

Tuckman ladder

norming

A

begins to work together and adjust work habits to support, to learn to trust each other

45
Q

Tuckman ladder

performing

A

well-organized unit

interdependent and work smoothly and effectively

46
Q

Tuckman ladder

adjourning

A

team completes the work and move on to new work
staff is released from the proj
close proj or phase

47
Q

team performance assessments

A

formal or informal assessments of the team’s performance.
Indicators used in the evaluation
include: improvements in the skills of team members,
improvements in the competency of team members,
a reduction in staff turnover, and an increase in
team cohesiveness as evidenced by the sharing of
information and experience.

48
Q

manage team process

A

tracking team member performance, providing feedback, resolving issues and managing changes to optimize project performance

49
Q

manage team

benefit

A

influence team behavior, manage conflict and resolve issues.

50
Q

manage team

input

A

resource mt plan
team charter
WPR

51
Q

manage team

output

A

change requests
issue log
EFF updates

52
Q

manage team

TT

A

interpersonal and teams

Conflict, EI, leadership

53
Q

Five technique for resolving conflict

A
  1. withdraw/avoid
  2. smooth/accommodate
  3. compromise/reconcile
  4. force/direct (worst)
  5. collaborate/problem solve (best)
54
Q

withdraw/avoid

A

refusal to address a problem

55
Q

smooth/accommodate

A

focus on the positive and distract attention from the
negative. (Look at how well the requirements on the project went. We just have to apply that same view to this phase of the project as well.)

56
Q

compromise/reconcile

A

to give (concede) a little to find common ground and a resolution.

57
Q

force/direct

A

direct order to resolve something is given.

58
Q

Collaborating/

Problem Solving

A

work out the actual problem.

It is the best type of conflict resolution.

59
Q

EEF updates in manage team process

A
  1. input to organizational performance appraisals

2. personal skill

60
Q

Control Resources

A

process of ensuring the physical resources assigned and allocated to the project are available as planned.
monitor the planned v.s. actual utilization of resources and take corrective action

61
Q

Control Resources

benefit

A

the assigned resources are available to the project at the right time and in the right place and are released when no longer needed.

62
Q

Control Resources

input

A
PMP: resource
physical resource assignments
project schedule
RBS
Resource requirements
WPD
63
Q

Control Resources

TT

A

Data analysis: A,CB, Perf review
Negotiation
Influencing