Resource Flashcards

1
Q

project resource management processes

A
  1. plan resource management
  2. estimate activity resources
  3. acquire resources
  4. develop team
  5. manage team
  6. control resources
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2
Q

plan resource management

A

define how to estimate, acquire, manage and use team and physical resources

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3
Q

plan resource management

benefit

A

establish the approach and level of management effort needed for managing project resources based on the types and complexity of the project

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4
Q

plan resource management

input

A
project charter
quality mt plan
scope baseline
project schedule
requirements doc
risk register
stakeholder register
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5
Q

plan resource management

TT

A

ED(representation)M + organizational theory

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6
Q

plan resource management

output

A
  1. resource management plan

2. team charter

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7
Q

team charter

A

a document that DETAILS team values, agreements, and operating guidelines. It typically addresses:
the conflict resolution process,
meeting and communications guidelines,
the process and criteria related to decision-making.

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8
Q

Resource Management Plan

At a minimum, the plan should include:

A
  • identification and quantification of the team and required physical resources
  • Plans for acquisition of the project team and required physical resources
  • Documentation of roles and responsibilities
  • Project organization charts
  • Plans for project team resource management
  • A training road map
  • Team development
  • resources control
  • recognition plan
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9
Q

RAM charts

Responsibility Assignment Matrix Charts

A

shows the project resources assigned to each work package. illustrate the connections between work packages, activities and project team members.
There is ONLY ONE person ACCOUNTABLE for ANY ONE activity.

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10
Q

RACI chart

A

The most common RAM chart used during the Plan Resource Management process to define the involvement of stakeholders in project activities.
responsible, accountable, consult and inform

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11
Q

Maslow’s Hierarchy of Needs

A

determine what will motivate a person

  1. self actualization (top)
  2. esteem
  3. belonging
  4. safety
  5. physiological
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12
Q

Herzberg’s Motivational Theory

Hygiene factors

A

factors whose absence create job dissatisfaction. Examples:
a safe and clean work environment,
organizational policies that are flexible and clear, reasonable pay
a stable job.

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13
Q

Herzberg’s Motivational Theory

Motivating agents

A

to factors whose presence creates job satisfaction.
Examples:
a sense of achievement,
growth opportunities, responsibility, recognition, and
meaningful work.

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14
Q

McClelland’s Achievement Theory

A

based on Maslow’s Hierarchy of Needs, but

considers only three needs: achievement, power, and affiliation.

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15
Q

McGregor’s Theory X and Y

A

managers’ beliefs regarding team motivation impact their management style.

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16
Q

McGregor’s Theory X

A

authoritarian management style.

Managers that employ this style typically use both punishment and reward on a regular basis to motivate employees.

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17
Q

McGregor’s Theory Y

A

participative management style.
Managers that employ this style motivate employees by providing opportunities for them to grow through responsibility, develop their skills, and contribute their ideas.

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18
Q

Stage of Project:

early

A

Management approach:

directing

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19
Q

Stage of Project:

begins to evolve

A

Management approach:

coaching

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20
Q

Stage of Project:

major accomplishment

A

Management approach:

faciliating

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21
Q

Stage of Project:

closure

A

Management approach:

supporting

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22
Q

estimate activity resources

A

estimate team resources,

type and quantity of materials, equipment and supplier to perform project work

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23
Q

estimate activity resources

benefit

A

identify the type, quantity and characteristic of the resources required to complete the work

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24
Q

estimate activity resources

input

A
Res mt plan
scope baseline
activity list and activity attributes
cost estimates
resource calendar
risk register
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25
estimate activity resources | TT
EDM + APB
26
estimate activity resources | output
1. resource requirements 2. basis of estimates 3. resource breakdown structure 4. activity attributes estimates
27
resource requirements
identify the type and quantity of team and physical resources required for each work package or activity in a work package. Can be aggregated
28
resource breakdown structure
graphical representation of resources by CATEGORY and TYPE displayed in hierarchical order. Categories examples: labor, equipment, supplies, and material. Type examples: skill level, grade level, and required certification.
29
Acquire Resources
obtain team members, facilities, equipment, materials and suppliers
30
Acquire Resources | benefit
outlines and guide the selection of resources and | assign them to their respective activities
31
Acquire Resources | input
1.resource mt plan 2.procurement mt plan 3. cost baseline 4. project schedule 5. resource calendars (stakeholder register) (resource requirements)
32
Acquire Resources | TT
1. negotiation 2. pre-assignment 3. virture teams + multicriteria decision
33
Acquire Resources | output
1. physical resource assignments 2. project team assignments 3. resource calendar 4. change request 5. resource mt plan updates
34
physical resource assignments
documentation of assignments records the material, equipment, suppliers, locations can other physical resources
35
project team assignments
records the team member and their roles and responsibility for the project.
36
develop team process
improve competency, team member interaction and overall team environment to enhance project performance
37
develop team | benefit
results in improved teamwork, enhanced interpersonal skills and competencies, motivated employees,reduced attrition and improved overall project performance
38
develop team | input
resource mt plan project team assignments resource calendars team charter
39
develop team | tools
``` co-location virtual teams Interpersonal and team skills CIMNT Individual and team assessments ```
40
develop team | output
team performance assessment change request project team assignments updates resource calendar updates
41
Tuckman ladder
a team development model 5 stages of development that teams may go through may skip, may get stuck or regress
42
Tuckman ladder | forming
team meet and learn the proj, roles & responsibilities
43
Tuckman ladder | storming
begins to address proj work, technical decisions and proj mt approach
44
Tuckman ladder | norming
begins to work together and adjust work habits to support, to learn to trust each other
45
Tuckman ladder | performing
well-organized unit | interdependent and work smoothly and effectively
46
Tuckman ladder | adjourning
team completes the work and move on to new work staff is released from the proj close proj or phase
47
team performance assessments
formal or informal assessments of the team's performance. Indicators used in the evaluation include: improvements in the skills of team members, improvements in the competency of team members, a reduction in staff turnover, and an increase in team cohesiveness as evidenced by the sharing of information and experience.
48
manage team process
tracking team member performance, providing feedback, resolving issues and managing changes to optimize project performance
49
manage team | benefit
influence team behavior, manage conflict and resolve issues.
50
manage team | input
resource mt plan team charter WPR
51
manage team | output
change requests issue log EFF updates
52
manage team | TT
interpersonal and teams | Conflict, EI, leadership
53
Five technique for resolving conflict
1. withdraw/avoid 2. smooth/accommodate 3. compromise/reconcile 4. force/direct (worst) 5. collaborate/problem solve (best)
54
withdraw/avoid
refusal to address a problem
55
smooth/accommodate
focus on the positive and distract attention from the negative. (Look at how well the requirements on the project went. We just have to apply that same view to this phase of the project as well.)
56
compromise/reconcile
to give (concede) a little to find common ground and a resolution.
57
force/direct
direct order to resolve something is given.
58
Collaborating/ | Problem Solving
work out the actual problem. | It is the best type of conflict resolution.
59
EEF updates in manage team process
1. input to organizational performance appraisals | 2. personal skill
60
Control Resources
process of ensuring the physical resources assigned and allocated to the project are available as planned. monitor the planned v.s. actual utilization of resources and take corrective action
61
Control Resources | benefit
the assigned resources are available to the project at the right time and in the right place and are released when no longer needed.
62
Control Resources | input
``` PMP: resource physical resource assignments project schedule RBS Resource requirements WPD ```
63
Control Resources | TT
Data analysis: A,CB, Perf review Negotiation Influencing