recruitment, selection and training of employee Flashcards

1
Q

what is the meaning of recruitment

A

process from identifying that the business needs to employ someone up to the point at which applications hv arrived at the business

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2
Q

what is employee selection

A

process of evaluating candidates for a specific job and selecting an individual for employment based on the needs of an organisation

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3
Q

what are the 6 categories HR is in charge in

A

recruitment and selection, wages and salary, health and safety, industrial relation, redundancy and dismissal and training

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4
Q

what is the recruitment process

A

vacancy arises - job analysis - job description- job specification-job advertisement- application form - interview and selection - vacancy filled

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5
Q

what is job analysis

A

identifies and record the responsibilities and task relating to a job

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6
Q

what is job description

A

outlines the responsibilities and duties to be carried out by someone employed to do a specific job

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7
Q

what is job specialisation

A

a document which outlines the requirements, qualifications, expertise , physical characteristics ect for a specific job

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8
Q

what is internal recruitment

A

when a vancancy is filled by someone who is existing employee of the business

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9
Q

what are the advantages internal recruitment (4)

A

quick and cheaper as advertising may be expensive
business knows person reliability and ability
person knows how organisation works
can be motivating for co workers to see them get employee and will strive for promotion

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10
Q

what are the disadvantage of internal recruitment (3)

A

no new ideas or experience
may be rivalry among co workers
may be low quality

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11
Q

what is external recruitment

A

when a vacancy is filled by someone who is not an existing employee and will be new to business

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12
Q

what are the ways advertising for a job can be done

A

local newspaper- less skill
national newspaper - senior position, local may not hv skill
specialist magazine -
online recruitment
recruitment agencies are expensive but a lot of candidates
centres run by gov- unskilled

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13
Q

what is a method of application

A

cv or resume

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14
Q

what is the method of selection

A

interview - can google answers/ cant see skills, general character
skill test, aptitude stress, personality test and grp situation test

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15
Q

what is a part time employee

A

work between 1 and 30-35 hrs a week

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16
Q

what is a full time employee

A

work 35 hrs or more a week

17
Q

what are the benefits of part time employees (5)

A

more flexible hrs of work,
easier to ask employee to work during rush hr
easier to extend working hrs
employees are willing to accept lower pay to fit in with busy schedule
reduces business cost compared to full time

18
Q

what are the limitations of part timer (5)

A
less likely to seek training
takes longer to recruit 2 part timers than 1
less committed
less likely to be promoted 
more difficult to communicate
19
Q

what in induction training

A

introduction given to a new employee, explaining the business activities, customs and procedures and introducing them to their fellow workers

20
Q

what are the disadvantage (3) and advantage (3) of induction training

A

time consuming, wages are paid by no work done, delay start of job
settle quickly, less mistakes, better health and safety

21
Q

what is on the job training

A

occurs by watching a more experience worker doing their job

22
Q

what are the advantages (3) and disadvantages(3) of on the job training

A

inexpensive, training tailored to specific skills, product is being made
trainer is not as productive, trainee may pick up bad skills , may not be recognise outside company

23
Q

what is off the job training

A

involves being trained away frm work place, usually by specialist trainers

24
Q

what are the advantages(3) and disadvantages (2) of off the job training

A

broad range of skills, wont lose output if training in evening, can be moved throughout the company
expensive, easy for employee to leave

25
Q

what is workforce planning

A

establishing the workforce needed by the business for foreseeable future in terms of the number and skills of employees requires

26
Q

why would a business want to reduce workforce

A

introduction of automation, falling demand, shop closure, relocating abroad or business merge

27
Q

what are the 2 ways in which you can reduce number of employees

A

dismissal: employment is ended against will of the employee, usually for not working in accordance with employment contract
redundancy: employees is no longer needed and so loses their job. not due to unsatisfactory work

28
Q

what are the legal controls over employment issues (4)

A

employment contract, unfair dismissal, discrimination, health and safety

29
Q

what is a contract of employment

A

legal agreement between an employer and employee, listing the rights and responsibilities of workers

30
Q

what is industrial tribunal

A

type of law court that makes judgment on disagreements between companies and their employees

31
Q

what is ethical decision

A

decision taken by a manager or a company because of the moral code observed by the firm