business objectives and stakeholder objectives Flashcards

1
Q

what is the meaning of business objectives

A

aims or targets that a business works towards

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2
Q

why do we need business objectives

A

gives workers clear target which motivates ppl
decisions will be focused on objectives
unite business towards same goal
able to compare business

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3
Q

what are the 5 types of business goals

A

survival, profit, returns to shareholder, growth and market share

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4
Q

what is the obj of survival and who wld aims for it

A

focus on cost management and sale revenue

either for new start ups or business in new market

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5
Q

what is the profit

A

total income of a business (revenue) less total cost

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6
Q

what is the use of aiming for profit

A

to pay a return to owners of business for capital and risk taken
to provide finance for further investment

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7
Q

why do business aim to returns to shareholders

A

to discourage shareholders from selling their shares

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8
Q

what are the 2 ways in which a business can increase their returns to shareholders

A

increase profit and share of profit

increase share price- make more profit or plan of business to grow

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9
Q

how is growth measure

A

value of sales or output

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10
Q

why do stakeholders want to measure growth

A

make jobs more secure if business is larger
increase salaries and status of managers
open up new possibilities and help spread risk of business by moving into new products and markets
obtain higher market share from growth in sales
obtain cost advantage

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11
Q

what is market share

A

percentage of total market sales held by one brand or business

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12
Q

how to calculate market share

A

company sales/ total marker sales x 100

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13
Q

how can increase in market share help a business

A

good publicity
increased influence over suppliers
increased influence over customers

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14
Q

what is a social enterprise

A

they hv social objectives as well as an aim to make a profit to reinvest back into the business

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15
Q

what are the 3 main objectives a social enterprise have

A

social: provide jobs and support the disadvantaged grps in society
environmental: to protect the environment
financial: to make profit to reinvest lack into social enterprise to expand the social work that is performs

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16
Q

what are the objectives of public sector

A

financial: meet profits set by government, profit is either reinvested back or handed to gov
service: provide service to public and meet quality targets
social: protect or create employment in certain areas

17
Q

what is a stakeholder

A

stakeholders are people or a grp with a direct interest in the performance and activities of a business

18
Q

what are the internal stakeholders

A

owners, workers and managers

19
Q

what is the objectives of the owners

A

growth of business so value of investment increases

share of profits’ they gain a rate of return on the money put into the business

20
Q

what is the objectives of workers

A

regular payment, contract of employment, job security and satisfaction

21
Q

what is the objectives of managers

A

high salaries , job security, growth to get more status and power

22
Q

what are the external stakeholders

A

customers, government, whole community and banks

23
Q

what are the objectives of customers

A

safe and reliable products , value for money, well designed products of good quality, reliability of service and management

24
Q

what are the likely obj of gov

A

expect business to follow law

wants bus to be successful more jobs, pay taxes and increase country output

25
Q

what are the objectives of whole community

A

jobs, don’t damage environment, safe products

26
Q

what are the banks obj

A

expect business to pay back with interest