Quiz #9 Flashcards
- While you are working on a SWOT analysis for a risk response, a team member asks you to
show them how it’s done. Which type of mentoring is this?
□ Informal
□ Formal
□ Scheduled
□ Timeboxed
✓ Informal
References: PMBOK 6th Edition, 9.4 - Develop Team
PMP Exam Prep, Lesson 4 - Topic F - Individual Mentoring and Coaching
2. You mentor a team member on leading an estimation session. Which skill are you mentoring? □ Servant □ Facilitation □ Emotional □ Leadership
✓ Facilitation
References:PMBOK 6th Edition, 9.4 - Develop Team
PMP Exam Prep, Lesson 4 - Topic F - Individual Mentoring and Coaching
- The product owner is unsure on how to participate in an iteration review session. What should
the project manager do?
□ Remove the product owner from the session.
□ Request the product owner remain quiet and observe.
□ Point the product owner to a website about iteration reviews.
□ Coach the product owner on how to contribute in the session.
✓ Coach the product owner on how to contribute in the session.
References: PMBOK 6th Edition, 9.4 - Develop Team
PMP Exam Prep, Lesson 4 - Topic F - Individual Mentoring and Coaching
- During a meeting, you pay close attention to the emotions of yourself and others as the
discussion gets heated. Which interpersonal skill are you leveraging?
□ Emotional intelligence
□ Meeting management
□ Leadership
□ Influencing
✓ Emotional intelligence
References: PMBOK 6th Edition, 9.5.2 - Manage Team
PMP Exam Prep, Lesson 4 - Topic G - Emotional Intelligence
Scenario for questions 5 & 6:
A seasoned project manager is leading a software project commissioned to update an existing
tool used by the business to manage their inventory and stockrooms. The business is anxious to
get parts of the new system and its new user interface (UI) in the hands of their inventory staff
at facilities worldwide. They are frustrated that after a couple of months there is no sign of
progress.
Your development team is worried because they dont think the business understands the behind
the scenes backend work required. Additionally, the development team is delayed because the
design team is taking a long time researching and making their prototypes and images perfect.
5. What can a project manager do to bridge the gap between business and development?
(Choose three.)
□ Communicate to the business the work and effort needed from the development team and their
progress.
□ Communicate to the development team the needs and desires of the business.
□ Require the business to analyze the gap using company approved software.
□ Arrange collaborative sessions for the business team and development team to work on ideas
and issues.
✓ Communicate to the business the work and effort needed from the development team and their
progress.
✓ Communicate to the development team the needs and desires of the business.
✓ Arrange collaborative sessions for the business team and development team to work on ideas
and issues.
References: PM BOK 6th Edition, Situational question
PMP Exam Prep, Situational question
Scenario for questions 5 & 6:
A seasoned project manager is leading a software project commissioned to update an existing
tool used by the business to manage their inventory and stockrooms. The business is anxious to
get parts of the new system and its new user interface (UI) in the hands of their inventory staff
at facilities worldwide. They are frustrated that after a couple of months there is no sign of
progress.
Your development team is worried because they dont think the business understands the behind
the scenes backend work required. Additionally, the development team is delayed because the
design team is taking a long time researching and making their prototypes and images perfect.
6. Which best represents the servant leadership style of the project manager?
□ She helps make the coffee for the business team.
□ She asks difficult questions to get the development team thinking.
□ She serves up new possibilities that could be used by the design team.
□ She takes care of the administrative reporting when the team is focused and on a roll.
✓ She takes care of the administrative reporting when the team is focused and on a roll.
References: Agile Practice Guide, 4.2 - Servant Leadership Empowers the Team
PMP Exam Prep, Lesson 4 - Topic A - Lead a Team
Scenario for questions 7, 8 & 9:
Your office building is undergoing minor renovations. The entire project is scheduled to last 16
weeks at a total cost of $25,000. It is eight weeks into the project and your manager asks you
whether the project is on schedule. You plan to use various analysis techniques to determine the
status.
7. You plan to measure project progress by comparing the actual performance against planned
performance as documented in the schedule and cost baselines. What method will you use?
□ EV
□ AC
□ PV
□ EVM
✓ EVM
References: PMBOK 6th Edition, 7.4.2.2 - Earned Value Analysis (EVA)
PMP Exam Prep, Lesson 4 - Topic B - Earned Value Management (EVM)
Scenario for questions 7, 8 & 9:
Your office building is undergoing minor renovations. The entire project is scheduled to last 16
weeks at a total cost of $25,000. It is eight weeks into the project and your manager asks you
whether the project is on schedule. You plan to use various analysis techniques to determine the
status.
8. According to your baselines, you expected to complete $15,000 worth of work by the end of
the eighth week. What is the term for this information?
□ AC
□ EV
□ PV
□ sv
✓ PV
References: PMBOK 6th Edition, 7.4.2.2 - Earned Value Analysis (EVA)
PMP Exam Prep, Lesson 4 - Topic B - Earned Value Management (EVM)
Scenario for questions 7, 8 & 9:
Your office building is undergoing minor renovations. The entire project is scheduled to last 16
weeks at a total cost of $25,000. It is eight weeks into the project and your manager asks you
whether the project is on schedule. You plan to use various analysis techniques to determine the
status.
9. Given the PV, EV, and SV values that you know, what actions should you take at this point?
(Choose two.)
□ Bring it to the attention of the CCB with some possible solutions.
□ Use it to decide whether a corrective action is needed.
□ Investigate the root cause of the variance.
□ Bring it to the attention of project stakeholders.
✓ Use it to decide whether a corrective action is needed.
✓ Investigate the root cause of the variance.
References: PMBOK 6th Edition, 7.4.2.2 - Earned Value Analysis (EVA)
PMP Exam Prep, Lesson 4 - Topic B - Earned Value Management (EVM)
Scenario for question 10:
A motorcycle company is rolling out a brand new all electric motorcycle. Your project is to get
all the employees at the motorcycle dealerships to be ready to display and sell the new vehicles.
Since there is a lot to learn and prepare for, the project must deliver regularly over a 9 to 12
month period.
10. First, to ensure the various teams involved in the project are not wasting any time or
encountering any unnecessary bottlenecks or wasteful efforts, what would be helpful to identify
potential issues in their processes?
□ A value stream map
□ A velocity chart
□ A Kanban board
□ A kickoff meeting
✓ A value stream map
References: Agile Practice Guide, Glossary
PMP Exam Prep, Lesson 4 - Topic B - Value Stream Map
Scenario for questions 11, 12 & 13:
The new system upgrade project has been running smoothly, thanks in large part to the efforts
of the transition manager, Sarah. She has been instrumental in getting all the teams working
together to meet their tight deadlines. During a crucial phase in the project, Sarah falls ill. A lessexperienced
manager, Kevin, is brought in to replace her. Confusion increases. Team members
are arguing about timing and expectations of the transition activities.
11. As the project manager, what can you do to mitigate the negative effects of a staffing
change?
□ Put the project on hold until Sarah returns from sick leave.
□ Rebuild the schedule to include additional time for Kevin to complete his tasks.
□ Closely monitor Kevin1s work to assess any possible risk.
□ Require all decisions to go through you until Sarah returns.
✓ Closely monitor Kevin1s work to assess any possible risk.
References: PM BOK 6th Edition, 9.4.2.4 - Conflict Management
PMP Exam Prep, Lesson 4 - Topic D - Conflict Management
Scenario for questions 11, 12 & 13:
The new system upgrade project has been running smoothly, thanks in large part to the efforts
of the transition manager, Sarah. She has been instrumental in getting all the teams working
together to meet their tight deadlines. During a crucial phase in the project, Sarah falls ill. A lessexperienced
manager, Kevin, is brought in to replace her. Confusion increases. Team members
are arguing about timing and expectations of the transition activities.
12. You sit in a meeting being led by Kevin and team members working on the transition activities.
The conversation gets passionate and intense about how to best implement a technical feature
in which you have little knowledge or experience. What is your best option as project manager in
this situation?
□ Force Kevin to make a decision before the meeting is over.
□ A void involving yourself as a decision maker.
□ Halt the meeting and take control before things become more intense.
□ Side with your favorite, most trusted subject matter expert from the group to finalize a
decision.
✓ A void involving yourself as a decision maker.
References: PM BOK 6th Edition, 9.4.2.4 - Conflict Management
PMP Exam Prep, Lesson 4 - Topic D - Conflict Management
Scenario for questions 11, 12 & 13:
The new system upgrade project has been running smoothly, thanks in large part to the efforts
of the transition manager, Sarah. She has been instrumental in getting all the teams working
together to meet their tight deadlines. During a crucial phase in the project, Sarah falls ill. A lessexperienced
manager, Kevin, is brought in to replace her. Confusion increases. Team members
are arguing about timing and expectations of the transition activities.
13. Which of the following is typically included in a team charter? (Choose three.)
□ Team values
□ Team agreements
□ Team personality assessments
□ Team operating guidelines
□ Team motivation
✓ Team values
✓ Team agreements
✓ Team operating guidelines
References:PMB0K 6th Edition, 9.1.3.2- Team Charter
PMP Exam Prep, Lesson 4 - Topic D - Team Charter
- An organization is transitioning to agile based project management. Which of the following
skills will be best serve you as a Project Manager?
□ Facilitation
□ Transformation
□ Coaching
□ Mentoring
✓ Transformation
References: PMBOK 6th Edition, 3.4.5.1 - Leadership Styles
PMP Exam Prep, Lesson 4 - Topic F - Transformation Skills
- As an experienced agile project manager, you know all of the following would be instances
that demonstrate taking into consideration the benefits of coaching or mentoring for
determining relevant stakeholders except:
□ When onboarding a new project team member, guiding them on team-used processes.
□ When refining the backlog, mentoring the product owner on grooming best practices.
□ When dealing with a team conflict, observing the issue before actively getting involved.
□ When acquiring project materials, ensuring team members employ organizational bestpractices.
✓ When dealing with a team conflict, observing the issue before actively getting involved.
References:PMB0K 6th Edition, 9.4 - Develop Team
PMP Exam Prep, Lesson 4 - Topic F - Determining Relevant Stakeholders
