Quiz #8 Flashcards
1. What is a document that outlines how the team will operate and work together? □ Team charter □ Resource management plan □ Project charter □ Team acquisition plan
✓ Team charter
References: PMBOK 6th edition, 9.5 Manage team
PMP Exam Prep, Lesson 4 - Topic D, Manage conflict
- Which of the fallowing statements most reflects the approach of servant leadership?
□ Lead by supporting the team needs.
□ Lead by assigning the tasks of team members.
□ Lead by micromanaging the team activities.
□ Lead by facilitating the team reviews.
✓ Lead by supporting the team needs.
References: PMBOK 6th edition, 9.5 Manage team
PMP Exam Prep, Lesson 4 - Topic A, Lead a team
3. Which of the following is the best example of recognition? □ Monetary bonus □ Praise for effort □ Additional time off □ Meeting starting on time
✓ Praise for effort
References: PMBOK 6th edition, 9.5 Manage team
PMP Exam Prep, Lesson 4 - Topic A, Lead a team
4. When leading a project team, what is the best leadership style to use? □ Totalitarian □ Servant □ Democratic □ Most fitting for the team
✓ Most fitting for the team
References: PMBOK 6th edition, 3.4.4. Leadership skills
PMP Exam Prep, Lesson 4 - Topic A, Lead a team
- A company was hiring for certain positions. For one position, they were asking for
people with skills such as leadership, team building, motivation, conflict management,
influencing, negotiating, and several others. This position would require the individual to lead
efforts to satisfy specific objectives and complete them in a timely manner within budget
constraints. What job position were they trying to fill and what is a description of the skills
they were looking for?
□ Head of the PMO and communication skills.
□ Project manager and management skills.
□ Project manager and interpersonal skills.
□ Program manager and business skills.
✓ Project manager and interpersonal skills.
References: PMBOK 6th edition, 3.4.4. Leadership skills
PMP Exam Prep, Lesson 4 - Topic A, Lead a team
- What is the aim of a retrospective?
□ To blamestorm problems.
□ To identify who is not helping out on the team.
□ To look back at all the work that was not completed.
□ To identify what went well and what can be improved.
✓ To identify what went well and what can be improved.
References: Agile practice guide, 5.2.1. Retrospectives
PMP Exam Prep, Lesson 4 - Topic B, Support team performance
7. Where is the ideal spot for an information radiator? □ In the manager's office. □ In a high-traffic area. □ In an unused conference room. □ On the project manager's laptop.
✓ In a high-traffic area.
References: PMBOK 6th edition, 4.5. Monitor and control project work
PMP Exam Prep, Lesson 4 - Topic B, Support team performance
8. Key Performance Indicators (KPls) should follow the acronym SMART. What does the A stand for in the SMART acronym? □ Achievable □ Awesome □ Alert □ Advanced
✓ Achievable
References: PMBOK 6th edition, 4.5. Monitor and control project work
PMP Exam Prep, Lesson 4 - Topic B, Support team performance
9. The Product Owner is unavailable to make a decision about a product feature. What is this considered? □ Work request □ Impediment □ Backlog refinement □ Priority
✓ Impediment
References: Agile practice guide, 5.3 Troubleshooting agile project challenges
PMP Exam Prep, Lesson 4 - Topic C, Address and remove impediments, obstacles and
blockers
- What is a technique used by project teams to bring everyone together on a set
reoccurring basis to share what may be blocking or impeding on their work or plans?
□ Daily standup meeting
□ Iteration review
□ Retrospective
□ Project kickoff
✓ Daily standup meeting
References: Agile practice guide, 5.2.4. Daily stand-ups
PMP Exam Prep, Lesson 4 - Topic C, Address and remove impediments, obstacles and
blockers
- Which of the following is the best example of a blocker?
□ The team cannot decide when to schedule the next iteration review.
□ The demonstration is not ready for the iteration review.
□ The clearance from another team to use content for the demo won’t be ready within the
current iteration.
□ The demonstration fails in front of the product owner during the iteration review.
✓ The clearance from another team to use content for the demo won’t be ready within the
current iteration.
References: Agile practice guide, 5.3 Troubleshooting agile project challenges
PMP Exam Prep, Lesson 4 - Topic C, Address and remove impediments, obstacles and
blockers
- Which conflict management approach is best suited for a situation where much is not
known and currently the time to research and resolve the conflict is not available?
□ Compromise/reconcile
□ Accommodate/smooth
□ Withdraw/avoid
□ Force/direct
✓ Withdraw/avoid
References: PMBOK 6th edition, 9.5 Manage team
PMP Exam Prep, Lesson 4 - Topic D, Manage conflict
- Which is true about conflict in projects?
□ Too much conflict reflects poorly on the team.
□ Too much conflict reflects poorly on the project manager.
□ Conflict is inevitable.
□ Conflict is to be addressed only when it disrupts the project.
✓ Conflict is inevitable.
References: PMBOK 6th edition, 9.5 Manage team
PMP Exam Prep, Lesson 4 - Topic D, Manage conflict
- A stakeholder is conversing with you regarding a potential change to a specification.
Which best exemplifies active listening by you?
□ Staring intently into their eyes.
□ Paying close attention to the behaviors of the other stakeholders.
□ Asking relevant follow up questions.
□ Correcting the stakeholder as soon as you can.
✓ Asking relevant follow up questions.
References: PMBOK 6th edition, 3.4.4. Leadership skills
PMP Exam Prep, Lesson 4 - Topic A, Lead a team
- Which of the fallowing best describes project stakeholders?
□ Anyone affected by the project, its outputs, and its operation.
□ Anyone making money from the project.
□ Customer paying for the project’s output.
□ The organization delivering the project’s products.
✓ Anyone affected by the project, its outputs, and its operation.
References: PMBOK 6th edition, 13.1 Identify stakeholders
PMP Exam Prep, Lesson 4 - Topic E, Collaborate with stakeholders
