QUIZ 2 FINALS System Administation And Training Flashcards
During implementation, planning plays a decisive factor in determining the ultimate success or failure of system. Due to attention should be paid to:
- Assigning System Personnel
- Structuring User Relationship
- Preparing for new equipment
- Training user personnel
Assign People to the implementation who demonstrate the ability in dealing with the unique problem situations associated with the process.
Assigning system personnel
Plan for periodic meeting between user and system personnel for the duration of implementation, to discuss problems being faced. Also there should he provisions to meet when the need arises
Structuring user relationship
New Equipment means more complexity
Preparing new equipment
For New Equipment additional areas of concern are taken care of:
- Structuring relationship with the equipment vendors
- Preparing physical site for installation
- Installation of new equipment and removing old equipment
- Training personnel to use the new equipment
The Planning for the formal training of user personnel in the operation new system.
Training User Personnel
Must be trained properly such that they can handle all possible operations, both routine and extraordinary. It should be trained in what common malfunctions may occur, how to recognize them, and what steps to take when they come.
System Operators
Involves creating troubleshooting list to identify possible problems and remedies for them,
Training
Also involves familiarization with run procedures, which involves working through the sequence of activities needed to used a new system.
Training
Is an important part of a computer-based information system development, which must be provided to employees to enable them to do their own problem solving.
End-User Training
Involves how to operate the equipment, troubleshooting the system problem, determining whether a problem that arose caused by the equipment or software.
User Training
Two Training Methods:
- Instructor - led training
- Self - Paced Training
It involves both trainers and trainees, who have to meet at the same time, but not necessarily at the same place. Training could be one on one or collaborative.
Instructor led training
Two types of Instructor Led Training:
- Virtual Classroom
- Normal Classroom
It involves trainers and trainees, who do not need to meet at the same place or at the same time. The trainees learn the skills themeselves by accessing the courses at their own convenience.
Self Paced Training
Two Types of Self Paced Training:
- Multimedia Training
- Web Based Training
