FINAL EXAM (M4S2) PART 1 Flashcards
During implementation, planning plays a decisive factor in determining the ultimate success or failure of system. Due attention should be paid to:
- Assigning System Personnel
- Structuring user relationship
- preparing for new equipment
- training user personnel
assign people to the implementation who demonstrate the ability in dealing with the unique problem situations associated with the process
Assigning system personnel
plan for periodic meeting between user and system personnel for the duration of the implementation, to discuss problems being faced. also there should be provisions to meet when the need arises.
Structuring user relationship
new equipment means more complexity
preparing for new equipment
For new equipment additional areas of concern are to be taken care of:
- structuring relationship with equipment vendors
- preparing a physical site for installation and use of new equipment
- installation of new equipment and removing old equipment
- training personnel to use the new equipment
Planning for the formal training of user personnel in the operation of the new system is important.
training user personnel
must be trained properly such that the can handle all possible operations, both routing and extraordinary.
System operators
involves creating troubleshooting list to identify possible problems and remedies for them.
Training
also involves familiarization with the run procedures, which involves working through the sequence of activities needed to use a new system
Training
is an important part of the computer-based information system development, which must be provided to employees to enable them to do their own problem solving
End-user training
involves how to operate the equipment, troubleshooting the system problem, determining whether a problem that arose is caused by the equipment or software.
User Training
most “____________” deals with the operation of the system itself.
User Training
2 training methods
- Instructor Led Training
- Self Paced Training
It involves both trainers and trainees, who have to meet at the same time, but not necessarily at the same place.
Instructor Led Training
two types of instructor led training
- Virtual Classroom
- Normal Classroom
It involves both trainers and trainees, who do not need to meet at the same place or at the same time. The trainees learn the skills themselves by accessing the courses at their own convenience.
Self Paced Training
two types of self paced training:
- Multimedia Training
- Web based training
process of migrating from the old system to the new one. it provides understandable and structured approach to improve the communication between management and project team
Conversion
it contains description of all the activities that must occur during implementation of the new system and put into operation. it anticipates possible problems and solutions to deal with them.
Conversion plan
Four Methods of conversion:
- Parallel Conversion
- Direct Cut over conversion
- Pilot Approach
- Phase in method
Description:
old and new are used simultaneously
Parallel Conversion
Advantages:
Provides fallback when new system fails. offers greatest security and ultimately testing of new system.
Parallel Conversion
Disadvantages:
Causes cost overruns. new system may not get fair trail.
Parallel conversion
Description:
New system is implemented and old system is replaced
Direct Cutover conversion
Advantages:
Forces user to make new system work immediate benefit from new methods and control.
Direct cutover method
Disadvantages:
No fall back if problems arise with new system requires most careful planning.
Direct Cutover Method
Description:
support phased approach that gradually implement system across all users.
Pilot Approach
Advantages:
allows training and installation without unnecessary use of resources. avoid large contingencies from risk management.
Pilot Approach
Disadvantages:
a long term phase in causes a problem of whether conversion goes well or not.
Pilot Approach
Description:
Working version of system implemented in one part of
organization based on feedback, it is installed
throughout the organization all alone
or stage by stage.
Phase in method
