FINAL EXAM (M4S2) PART 1

Question 1

During implementation, planning plays a decisive factor in determining the ultimate success or failure of system. Due attention should be paid to:

Answer 1

1. Assigning System Personnel
2. Structuring user relationship
3. preparing for new equipment
4. training user personnel

Question 2

assign people to the implementation who demonstrate the ability in dealing with the unique problem situations associated with the process

Answer 2

Assigning system personnel

Question 3

plan for periodic meeting between user and system personnel for the duration of the implementation, to discuss problems being faced. also there should be provisions to meet when the need arises.

Answer 3

Structuring user relationship

Question 4

new equipment means more complexity

Answer 4

preparing for new equipment

Question 5

For new equipment additional areas of concern are to be taken care of:

Answer 5

1. structuring relationship with equipment vendors
2. preparing a physical site for installation and use of new equipment
3. installation of new equipment and removing old equipment
4. training personnel to use the new equipment

Question 6

Planning for the formal training of user personnel in the operation of the new system is important.

Answer 6

training user personnel

Question 7

must be trained properly such that the can handle all possible operations, both routing and extraordinary.

Answer 7

System operators

Question 8

involves creating troubleshooting list to identify possible problems and remedies for them.

Answer 8

Training

Question 9

also involves familiarization with the run procedures, which involves working through the sequence of activities needed to use a new system

Answer 9

Training

Question 10

is an important part of the computer-based information system development, which must be provided to employees to enable them to do their own problem solving

Answer 10

End-user training

Question 11

involves how to operate the equipment, troubleshooting the system problem, determining whether a problem that arose is caused by the equipment or software.

Answer 11

User Training

Question 12

most “____________” deals with the operation of the system itself.

Answer 12

User Training

Question 13

2 training methods

Answer 13

1. Instructor Led Training
2. Self Paced Training

Question 14

It involves both trainers and trainees, who have to meet at the same time, but not necessarily at the same place.

Answer 14

Instructor Led Training

Question 15

two types of instructor led training

Answer 15

1. Virtual Classroom
2. Normal Classroom

Question 16

It involves both trainers and trainees, who do not need to meet at the same place or at the same time. The trainees learn the skills themselves by accessing the courses at their own convenience.

Answer 16

Self Paced Training

Question 17

two types of self paced training:

Answer 17

1. Multimedia Training
2. Web based training

Question 18

process of migrating from the old system to the new one. it provides understandable and structured approach to improve the communication between management and project team

Answer 18

Conversion

Question 19

it contains description of all the activities that must occur during implementation of the new system and put into operation. it anticipates possible problems and solutions to deal with them.

Answer 19

Conversion plan

Question 20

Four Methods of conversion:

Answer 20

1. Parallel Conversion
2. Direct Cut over conversion
3. Pilot Approach
4. Phase in method

Question 21

Description:

old and new are used simultaneously

Answer 21

Parallel Conversion

Question 22

Advantages:

Provides fallback when new system fails. offers greatest security and ultimately testing of new system.

Answer 22

Parallel Conversion

Question 23

Disadvantages:

Causes cost overruns. new system may not get fair trail.

Answer 23

Parallel conversion

Question 24

Description:

New system is implemented and old system is replaced

Answer 24

Direct Cutover conversion

Question 25

Advantages:

Forces user to make new system work immediate benefit from new methods and control.

Answer 25

Direct cutover method

Question 26

Disadvantages:

No fall back if problems arise with new system requires most careful planning.

Answer 26

Direct Cutover Method

Question 27

Description:

support phased approach that gradually implement system across all users.

Answer 27

Pilot Approach

Question 28

Advantages:

allows training and installation without unnecessary use of resources. avoid large contingencies from risk management.

Answer 28

Pilot Approach

Question 29

Disadvantages:

a long term phase in causes a problem of whether conversion goes well or not.

Answer 29

Pilot Approach

Question 30

Description:

Working version of system implemented in one part of
organization based on feedback, it is installed
throughout the organization all alone
or stage by stage.

Answer 30

Phase in method