Quiz 14 PMI Code Of Ethics

Question 1

PMI has contacted you regarding an ethics violation of a CAPM candidate. The question is in regard to a friend who said he worked as project manager under your guidance. You know this is not true, but to save a friendship, you avoid talking with PMI. This is a violation of which of the following?
The PMI code to cooperate on ethics violation investigation
The PMI code to report accurate information
The PMI code to report any CAPM violations
The law concerning ethical practices

Answer 1

The PMI code to cooperate on ethics violation investigation. By avoiding the conversation with PMI in regard to the ethics violation of a friend, you are, yourself, violating the PMI Code of Ethics and Professional Conduct The situation requires you, a CAPM, to work with PMI on their investigations. You’re not reporting accurate information on a CAPM violation, so the PMI code to report any CAPM violations is not appropriate for the question. In this instance, PMI isn’t asking you about laws, but about a CAPM candidate who happens to be your friend.

Question 2

You are the project manager for the Log Cabin Project. One of your vendors is completing a large portion of the project. You have heard a rumor that the vendor is losing many of its workers because of labor issues. In light of this information, what should you do?
Stop work with the vendor until the labor issue is resolved
Communicate with vendors in regards to the rumor
Look to secure another vendor to replace the current vendor
Negotiate with the labor union to secure the workers on the project

Answer 2

The project manager should confront the problem by talking with the vendor about the rumor. A is incorrect and would delay the project and possibly cause future problems. C is incorrect and may violate the contract between the buyer and the seller. D is also incorrect the agreement is between the vendor and the performing organization, not the labor union.

Question 3

You are the project manager for the PMH Project. Three vendors have submitted cost estimates for the project. One of the estimates is significantly higher than similar project work in the past. In this scenario, you should do which of the following?
Ask the other vendor about the highest estimate from third vendor
Use the cost estimate from historical information
Take the high cost to the vendor to discuss the discrepancy before reviewing the issue with the other vendor
Ask the vendor that supplied the high estimate for information on how the estimate was prepared

Answer 3

Ask the vendor that supplied the high estimate for information on how the estimate was prepared. Most likely, the vendor did not understand the project work to be procured, so the estimate is skewed. A clear statement of work is needed for the vendors to provide accurate estimates. A, B, and C are all inappropriate actions because they discuss another vendor’s estimate. This information should be kept confidential between the buyer and the seller. In some government projects, release of the winning bid information may be required.

Question 4

You are the project manager of the LKH Project. This project must be completed within six months, but after two months, the schedule has begun to slip. As of now, the project is one week behind schedule. Based on your findings, you believe you can make some corrective actions and recover the lost time over the next month to get the project back on schedule for its completion date. Management, however, requires weekly status reports on cost and schedule. Which of the following should you do?
Report that the project is one week behind schedule but will finish on schedule based on cited corrective action
Report that the project is on schedule and will finish on time
Report that the project is off schedule but will finish on time
Report that the project is running late

Answer 4

Report that the project is one week behind schedule but will finish on schedule based on cited corrective action. The project manager should report an honest assessment of the project with actions on how he plans to correct the problem. B and C is incorrect because it does not provide an honest answer to management. D is incorrect because it does not provide a solution to the problem.

Question 5

As a contracted project manager, you have been assigned a project with a budget of U.S. $1.5 million. The project is scheduled to last seven months, but your most recent EVM report shows that the project will finish ahead of schedule by nearly six weeks. If this happens, you will lose $175,000 in billable time. What should you do?
Bill the entire $1.5 million since this was the approved budget
Bill the entire $1.5 million by adding more work at end of the project
Report to the customer the project status and completion date
Report to the customer the project status and completion date and ask if they would like to add any features to account for the money not spent

Answer 5

Report to the customer the project status and completion date. An honest and accurate assessment of the project work is always required. A and B are incorrect because these actions do not reflect an honest assessment of the work. D is incorrect because it offers gold plating and recommends additional changes that were not part of the original project scope. In addition, because this is a contracted relationship, the additional work may not be covered within the original project contract and may result in legal issues.

Question 6

You are the project manager of the PMH Project. You have been contracted to design the placement of several pieces of manufacturing equipment. You have completed the project scope and are ready to pass the work over to the installer. The installer begins to schedule you to help with the installation of the manufacturing equipment. Which of the following should you do?
Help the installer place the equipment according to the design document
Help the installer place the equipment as the customer sees fit
Refuse to help the installer since the project scope has been complete
Help the installer place the equipment but insist that the quality control be governed by your design specifications

Answer 6

When the project scope is completed, the contract is fulfilled and the project is done. Any new work items should be sent through the proper channels within an organization to create a new project or work order. In this instance, the contract change control system should be used or a new contract should be created. A, B, and D are incorrect since this choice is outside of the scope and have not been covered in the contract.

Question 7

You are the project manager of the 12BA Project. You have completed the project according to the design documents and have met the project scope. The customer agrees that the design document requirements have been met; however, the customer is not pleased with the project deliverables and is demanding additional adjustments be made to complete the project. What is the best way to continue?
Complete the work as customer requested
Complete the work at 1.5 billable rate
Do nothing the project scope is completed
Do nothing management from the performing organization and the customers organization will need to determine why the project failed before adding work

Answer 7

Do nothing the project scope is completed. When the project scope has been completed, the project is completed. Any additional work, without a contract change or new contract, would be dishonest and would betray the customer or the project manager’s company. A and B incorrect since additional work is not covered in the current contract. D is incorrect because the project did not fail the deliverables met the requirements of the project scope and the design document

Question 8

You are the project manager of the AAA Project. Due to the nature of the project, much of the work will require overtime between Christmas and New Year’s Day. Many of the project team members, however, have requested vacation during that week. What is the best way to continue?
Refuse all vacation requests and require all team members to work
Allow vacation request only for those team members who are not needed during that week
Divide tasks equally among the team members so each works the same amount of time
Allow team members to volunteer for overtime work

Answer 8

A, B, and C are autocratic response to the problem, and although the results may seem fair, this isn’t the best choice. D is the best choice for this scenario because it allows the project team to be self-led and is sensitive to the needs of the project team.

Question 9

You are a project manager for your organization. Your project is to install several devices for one of your company’s clients. The client has requested that you complete a few small tasks that are not in the project scope. To maintain the relationship with the client, you oblige her request and complete the work without informing your company. This is an example of which of the following?
Effective expert judgement
Violations of ethics
Contract change control
Integrated change control

Answer 9

B is correct. When the project manager completes activities outside of the contract and does not inform the performing organization, it is essentially the same as stealing. The CAPM must be held accountable for all the time invested in a project. A is incorrect this is not expect judgement. C is incorrect because the contract has not been changed or attempted to be changed. D is incorrect. The changes the project manager completed for the customer were not sent through any change control system, but were completed without documentation or reporting.

Question 10

You are the project manager of the JKN Project. The project customer has requested that you inflate your cost estimates by 25 percent. He reports that his management always reduces the cost of the estimates, so this is the only way to get the monies needed to complete the project. Which of the following is the best response to this situation?
Do as the customer asked to ensure the project requirements can be met by adding the increase as contingency reserve
Do as the customer asked to ensure the project requirements can be met by adding across each task
Do as the customer asked by creating an estimate for customers management and another for the actual project implementation
Complete an accurate estimate of the project. In addition create risk assessment on why the project budget would be inadequate

Answer 10

A, B, and C are all incorrect because they are ethically wrong. The CAPM should always provide honest estimates of the project work. D is correct. It would be inappropriate to bloat the project costs by 25 percent. A risk assessment describing how the project may fail if the budget is not accurate is most appropriate

Question 11

You are the project manager for the BNH Project. This project takes place in a country different from yours. The project leader from this country presents a team of workers who are all from his family. You should do which one of the following?
Reject the team leaders recommendation and assemble your own project team
Review the resume and qualifications of the project team leaders before approving team
Determine whether the country tradition includes hiring from the immediate family before hiring from outside the family
Replace the project leader with impartial project leader

Answer 11

C is correct. You should first confirm what the local practices and customs call for in regard to hiring family members before others. A and D are incorrect This choice does not consider the qualifications of the project team leader and the project team. In addition, it does not take into account local customs. B is incorrect as well; although it does ponder the qualifications of the project team leader, it does not consider the local customs. The project team leader’s ability is not called into question; the family members are the issue.

Question 12

You are about to begin negotiations on a new project that is to take place in another country. Which of the following should be your guide on what business practices are allowed and discouraged?
The project charter
The project plan
Company policies and procedures
PMI code of ethics and professional conduct

Answer 12

C is correct. The company policies and procedures should guide the project manager regarding the decisions he makes in the foreign country. A and B are incorrect. These documents are essential but usually do not reference allowed business practices. D is also incorrect. Although the CAPM Code of Ethics and Professional Conduct harbors crucial information, the company’s policies and procedures are more specific to the project work and requirements.

Question 13

One of your project team members reports that he sold pieces of equipment because he needed the money to pay for his daughter’s school tuition. He says he has paid back the money by working overtime without reporting the hours worked so that his theft remains private. What should you do?
Fire the project team member
Report the project team member
Suggest the team member report self to HR
Tell the team member you are disappointed and not to do again

Answer 13

B is correct. This situation calls for the project team member to be reported to his manager for disciplinary action. A is inappropriate because the project manager may not have the authority to fire the project team member. C is inappropriate because the project manager must take action to bring the situation to management’s attention. D is inappropriate because no formal discipline actions are taken to address the problem.

Question 14

You are the project manager of the SUN Project. Your organization is a functional environment, and you do not get along well with the functional manager leading the project. You are in disagreement with the manager about how the project should proceed, the timings of the activities, the suggested schedule, and the expected quality of the work. The manager has requested that you get to work on several of the activities on the critical path even though you and she have not solved the issues concerning the project. Which of the following should you do?
Go to the senior management and voice concerns
Complete the act as requested
Ask to be taken off the project
Refuse to begin activities on the project until issues resolved

Answer 14

B is correct. The project manager must respect the delegation of the functional manager. A, C, and D are all inappropriate actions because they do not complete the assigned work the functional manager has delegated to the project manager.

Question 15

You are completing a project for a customer in another country. One of the customs in this country is to honor the project manager of a successful project with a gift. Your company, however, does not allow project managers to accept gifts worth more than $50 from any entity. At the completion of the project, the customer presents you with a new car in a public ceremony. Which of the following should you do?
Accept the car since it is customs of the country to refuse it would be an insult to your host
Refuse to accept the car because it would result in a conflict with your organization to accept it
Accept the car and then return it to the custom in private
Accept the car and then donate the car to a charity in customers name

Answer 15

B is correct. Although this solution may seem extreme, it is the best answer because to accept the car in public would give the impression that the project manager has defied company policy. In addition, accepting the car would appear to be a conflict of interest for the project manager. A, C, and D are incorrect. Accepting the car, even with the intention of returning it or donating it to charity, would be in conflict with the company’s policies regarding the acceptance of gifts.

Question 16

A project team member is sabotaging your project because he does not agree with it. Which of the following should you do?
Fire the project team member
Present the problem to management
Present the problem to management with solution to remove the project team member
Present the problem to management with demand to fire the project team member

Answer 16

C is correct. The project team member who is causing the problems should be discussed with management along with a solution to remove the team member from the project. Remember that whenever the project manager must present a problem to management, she should also present a solution to the problem. A is incorrect because it likely is not the project manager’s role to fire the project team member. B is incorrect because it does not address a solution to the problem. Never go to management with a problem unless a proposed solution is also presented. D is incorrect because the project manager’s focus should be on the success of the project. By recommending that the project team member be removed from the project, the problem is solved from the project manager’s point of view. Management, however, may come to the decision on their own accord to dismiss the individual from the company altogether. In addition, a recommendation from the project manager to fire someone may be outside the boundary of the human resource procedure for employee termination.

Question 17

You are the project manager of a project in Asia. You discover that the project leader has hired family members for several lucrative contracts on the project. What should you consider?
Cultural issues
Ethical issues
Organizational issues
Political issues

Answer 17

A is correct. The project manager should first determine what the country’s customs and culture call for when hiring relatives. It may be a preferred practice in the country to work with qualified relatives first before hiring other individuals to complete the project work. B, C, and D are not the best choices in this scenario. They may be considered, however, after first examining the cultural issues within the country.

Question 18

Of the following, which one achieves customer satisfaction?
Completing the project requirements
Maintaining the project cost
Maintaining the project schedule
Completing the project with the defined quality metrics

Answer 18

A is correct. The largest factor when it comes to customer satisfaction is the ability to complete the project requirements. B, C, and D are incorrect because achieving these factors, while satisfying to the customer, is not as complete as achieving the project requirements, which may include the cost, schedule, and quality expectations

Question 19

A CAPM has been assigned to manage a project in a foreign country. Which of the following describes the disorientation the CAPM will likely experience as he gets acclimated to the country?
The Sapir-wharf hypothesis 
Time dimension 
Ethnocentric
Cultural shock

Answer 19

Dis correct. Culture shock is the typical disorientation a person feels when visiting a foreign country. A is incorrect. The Sapir-Whorf hypothesis states that an individual can understand a culture by understanding its language. B is incorrect. Time dimension is the local culture’s general practice for respecting time and punctuality. C is also incorrect. Ethnocentrism is the belief by individuals that their own culture is the best and that all other cultures should be measured against it.

Question 20

You are the project manager for an information technology project. It has come to your attention that a technical problem has stopped the project work. How should you proceed?
Measure the project performance to date and account for cost of the technical problem
Rebaseline the project performance to account for technical problem
Work with the project team to develop alternative solutions to technical problem
Outsource technical problem to vendor

Answer 20

C is correct. When problems arise that stop project tasks, the project manager should work with the team to uncover viable alternative solutions. A andB are not a valid answer for this question. D is incorrect because the solution for the problem has not necessarily been addressed. The end result of C, to find an alternative solution, may be outsourcing the problem to a vendor, but answer D should not be the first choice in this scenario.

Question 21

A CAPM has been assigned to manage a project in a foreign country. What should be done to ensure that the project’s success is not hindered by the fact that the project manager is working in a foreign country?
Teach the project manager about customs and laws of foreign country
Find a project manager from the foreign country
Assign the project manager a guide in the foreign country
Allow the project manager to go home on the weekends

Answer 21

A is correct. Training the project manager on the laws and customs of the foreign country is the best choice to ensure the project’s success is not jeopardized. B and C may work, but it is not the best options, considering that the project manager has already been selected and needs to be educated about the foreign country’s customs. D is incorrect because the travel option does not take into consideration the customs of the foreign country

Question 22

Your company does not allow project managers to accept gifts of any kind from vendors. A friend who you have known for years now works for a vendor that your company may be doing business with. Your friend from the vendor asks you to lunch to discuss an upcoming project, and you accept. When the check arrives at the lunch table, your friend insists on paying. You should do which of the following?
Allow the friend to buy because you have been friends for years
Allow the friend to buy because lunch is not really a gift
Don’t allow the friend to buy because your company does not allow any gifts from vendors
Insist that you purchase your friends lunch and your friend purchase yours

Answer 22

C is correct. Although you have been friends for years, the friend is now working with a vendor, and it would be inappropriate for the friend to buy your lunch. This would clearly be a violation of your company’s policies because you and your friend are discussing an upcoming project. A, B, andD are incorrect. Allowing your friend to purchase your lunch is against company policies.

Question 23

You are a project manager on a construction project. Your project needs an experienced mason to repair and restore an old chimney that the customer wants to keep as part of the project. Your brother, as it happens, is an expert at restoring historical chimneys, and you award the work to him. This is an example of what?
Networking
Conflict of interest
Poor procurement
Acceptable practice because your brother is an expert

Answer 23

This is a conflict of interest—or it may appear to be a conflict of interest to others on the project. The project manager can do several things in this scenario: excuse himself from the decision because of the relationship with the brother, create a weighted scoring model, allow several vendors to participate, and so on. The other answers do not address the potential for the conflict of interest.

Question 24

While studying for your CAPM exam, you are invited to participate in a study group. At your first meeting, another attendee announces that he has “real, live questions” from the CAPM exam. What should you do?
Examine the questions
Report the study group to PMI
Leave the study group
Ask where the person got the questions so can report to PMI

Answer 24

You should not participate in the study group., C correct answer. A is incorrect because it clearly violates the PMI Code of Ethics and Professional Conduct. B, and D are incorrect since there isn’t any clear and factual evidence that the questions are genuine. The questions may have been purchased through a web site or other entity, not necessarily through a testing center.

Question 25

You are a project manager within an organization that completes technical projects for other entities. You have plans to leave your company within the next month to launch your own consulting business, which will compete with your current employer. Your company is currently working on a large proposal for a government contract that your new company could also benefit from. What should you do?
Resign from your current job and bid against your employer to get contract
Celine to participate due to conflict of interest
Help your employer prepare the proposal
Inform your employer hat you will be leaving the company within a month and it would be inappropriate for you to work on current proposal

Answer 25

D is correct. Of the choices presented, this is the best answer. You should inform your employer of your intent to leave the organization and work on similar projects to avoid a conflict of interest. A is incorrect because you would have a conflict of interest, information gained about your current employer’s proposal (such as price and methods), and other advantages that would be ethically wrong. B is incorrect because there is no rationale behind what the conflict of interest may be. C is incorrect because a conflict of interest exists by preparing the proposal for your future competition.

Question 26

What are the four values of ethics

Answer 26

Responsibility
Respect
Honesty
Fairness

Question 27

What is meant by responsibility

Answer 27

Follow laws, rules, regulations of organization and areas work
Make decision based on best in public safety, society, and environment (Do not accept assignment not in safety of public or environment)
Accept assignment with skills, knowledge, and education if not with KSA let supervisor know not experienced but if assist will take (inform responsible person)
Follow rules, regulation, laws and if knowledge of someone else doing wrong it is your responsibility to report
Only file unethical behavior if have proof

Question 28

What is meant by respect

Answer 28

Profession
Stakeholders
Cultural differences
Duty to show high regard to ourself, resources, and others
Inform self of norms and customs of others and avoid engaging in behaviors that may be perceived as disrespectful
Listen to others point of view and seek to understand them
Approach directly to individuals whom we have conflict
Conduct self in professional manner
Negotiation in good faith and do not exercise power of expertise and position to influence decisions

Question 29

What is meant by fairness

Answer 29

Conflicts of interest
Perception of inappropriateness
Demonstrates transparency in decisions making
Provide equal access to information if authorized and equal opportunities to equal candidates
Do not discriminate based on EO
Conflicts of interest - proactively and fully disclose any real or potential conflicts of interest to appropriate stakeholders
when realize conflict of interest, Refrain from the decision making process or refrain from influencing decision any decisions until make full disclose to effected stakeholders
We do not hire or fire, reward or punish or deny or accept any contracts based on personal considerations including favoritism, nepotism, or bribery

Question 30

What is meant by honesty

Answer 30

Truthful in communications and conducted
Honestly seek to understand the truth
We are truthful in our conduct and provide in timely manner
Make promises and commitment in good faith
Do not behave or condone behavior designed to deceive others
do not engage in dishonest behavior