Q11-4 How Can Collaboration IS Support Business Processes? Flashcards
How does a Collaboration IS support business processes?
Collaboration IS supports essential business processes such as problem-solving, decision-making, telemedicine, strategic planning, training, sales, project management, and more.
What business processes are commonly supported by Collaboration IS?
Processes include problem-solving, decision-making, telemedicine, new product selection, strategic planning, sales, brainstorming, training, promotion, healthcare, financial services, project management, and workflow.
What is the role of Collaboration IS in project management?
Collaboration IS helps in planning, organizing, and monitoring projects by enabling teams to set milestones, track progress, allocate funds, and communicate regularly.
What types of communication are used by project teams in collaboration?
Project teams use a mix of face-to-face (F2F) and virtual meetings, along with synchronous and asynchronous communication.
What tools support project management in collaboration IS?
Tools like Microsoft Project and Oracle Primavera are used to manage tasks, track progress, set milestones, and communicate within project teams.
How does project management software enhance collaboration?
Project management software supports communication, tracks versions, manages permissions, archives past versions, and organizes tasks in a controlled flowchart format.
Why is project management considered a collaborative process?
Project management involves team communication, milestone tracking, and managing resources, requiring input and coordination from multiple team members.
What is the Workflow Process in a Collaboration IS?
A Workflow Process is a sequence of activities by which content is created and then acted upon by others in an organization.
It often includes participants outside the immediate team and is used to ensure standardized actions, like security briefings or training updates.
How does SharePoint support workflow processes?
SharePoint automates many workflow activities by handling documents, lists, and other types of content.
It includes built-in workflows for tasks such as sequential document reviews.
What is a sequential workflow?
In a sequential workflow, activities occur in a specific order. For example, a document might be reviewed first by one person and then by another, as opposed to a parallel workflow where reviews occur simultaneously.
What new processes have emerged with the help of Collaboration IS?
New processes include online training (e.g., MOOCs), knowledge storage (e.g., wikis), and find-an-expert processes, which connect employees with specific expertise within a company.
What is an example of a find-an-expert process in Collaboration IS?
In a company like Microsoft, employees can list their expertise in systems like “Ask Me About” to help others find colleagues with specific skills, such as language proficiency or technical expertise, for relevant projects.
