Project Quality Mgmnt Flashcards

1
Q

Project Quality Management

A

Identifying quality requirements and/or standards for the project and product, and documenting how the project will demonstrate compliance.

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2
Q

Cost Benefit Analysis

A

Cost of improvement vs investment you get from it.

Meeting quality requirements can include less rework, lower cost, higher productivity.

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3
Q

Cost of Quality

A

All costs incurred over the life of the product by investment in prevented nonconformance to requirements appraising the product or service for conformance in requirements and failing to meet requirements (rework)

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4
Q

Control Charts

A

Used to determine whether or not a process is stable or has a predictable performance

Track repetitive activities

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5
Q

Benchmarking

A

Identifying best-in-class and employ features in your own process.

Compares actual or planned project practiced to those of comparable projects to identify best practices

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6
Q

Design of Experiments (DOE)

A

Identifies variables and change between them to see which has a better outcome.

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7
Q

Statistical Sampling

A

Choosing part of a population of interest for inspection.

Economics approach. More is better.

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8
Q

Flow charting

A

A graphical representation of a process showing the relationships among process steps.

Visually, Sverige can see the same picture as opposed to eirds

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9
Q

Quality Management Plan

A

How the project team will implement the performing organization’s quality policy.

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10
Q

Quality Metrics

A

Ensures what metrics are and gue we arrive at them

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11
Q

Process Boundries

A

Describes purpose of processes to their start and end, their inputs/outputs, data required, the owner, and stakeholders.

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12
Q

Process Configuration

A

A graphic depiction of processes, with interfaces identified, used to facilitate analysis.

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13
Q

Process Metrics

A

Along with control limits, allows analysts of process efficiency.

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14
Q

Targets For Improved Performance

A

Guides the process improvement activities

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15
Q

Perform Quality Assurance

A

Implementing a quality plan

Process of auditing the quality requirements and results from quality control measures to ensure appropriate quality standards and operational definitions are used

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16
Q

Quality Audits

A

Structured, independent review to determine whether project activities comply with organizational and project policies, processes and procedures

Audit of quality SYSTEM. Example: kick offs, meeting minutes, etc. Did you follow the plan?

17
Q

Perform Quality Control

A

Process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes

18
Q

Histogram

A

Vertical bar chart showing how often a particular variable state occured

19
Q

Parento Chart

A

Type of histogram, ordered by frequency of occurrence.

Shows how many defects were generated by type of category of identified cause

20
Q

Run Chart

A

Control Chart without displayed limits. Shows history and pattern of variation

21
Q

Scatter Diagram

A

Shows the relationship between two variables. Allows quality team to study and identify relationship between changes observed in two variables.

22
Q

Inspection

A

Examination of work product to determine whether it conforms to documented standards