Project H.R Mgmnt Flashcards

1
Q

Develop Human Resources Plan

A

The process of identifying and documenting project roles, responsibilities, and required skills, reporting relationships, and creating a staffing management plan.

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2
Q

Hierarchical Type Charts

A

Shows positions and relationships in a graphic, top-down format

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3
Q

Organizational Breakdown Structure

OBS

A

Shows existing departments, units or teams with project activities or work packages listed under each department

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4
Q

RAM

A

Responsibility Assignment Matrix

Used to illustrate connections between work packages or activities and project team members

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5
Q

RACI

A

Responsible
Accountable
Consult
Inform

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6
Q

Networking

A

Formal and information interaction with others in an organization, industry, or professional environment.

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7
Q

Organizational Theory

A

Provides info on how people, teams and organizational units behave

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8
Q

Role

A

Portion of the activity for which the person is responsible

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9
Q

Authority

A

The right to apply project resources, make decisions, and sign approvals

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10
Q

Responsibility

A

Work team member is expected to perform in order to complete activities

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11
Q

Competency

A

Skill and capacity required to complete project activities

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12
Q

Acquire Project Team

A

Process of confirming human resource availability and obtaining the team necessary to complete project assignments

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13
Q

Develop Project Team

A

Improving the competencies, team interaction, and overall team environment to enhance project performance.

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14
Q

Interpersonal Skills

A

“soft skills” - increase cooperation

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15
Q

Training

A

Enhance competencies in team members

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16
Q

Forming

A

Learning about project
Formal roles and responsibilities
Independent.

17
Q

Storming

A

Address project work
Technical decisions
Project management approach

18
Q

Norming

A

Begin to work together and support the team

TRUST

19
Q

Performing

A

Fully functioning, well-organized unit

20
Q

Adjourning

A

Completed work, move to next project

21
Q

Co-location

A

Placing most of team members in same location to enhance ability to perform as a team.
May be temporary

22
Q

Manage Project Team

A

Process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance.

23
Q

Withdrawing/Avoiding

A

Retreating from an actual or potential conflict situation

24
Q

Smoothing/Accommodating

A

Emphasizing areas of agreement rather than areas of difference

25
Q

Compromising

A

Searching for solutions that bring some degree of satisfaction to all parties

26
Q

Forcing

A

Pushing one’s viewpoint at the expense of others; offers only win-lose solutions

27
Q

Collaborating

A

Incorporating multiple view points and insights from differing perspectives; leads to consensus and commitment

28
Q

Confronting / Problem Solving

A

Treating conflict as a problem to be solved by examining alternatives; requires a give-and-take attitude and open dialogue

29
Q

Issue Log

A

Written documentation to monitor who is responsible for solving by a certain date

30
Q

Interpersonal Skills

A

Leadership
Influencing
Effective Decision Making