Project H.R Mgmnt Flashcards

1
Q

Develop Human Resources Plan

A

The process of identifying and documenting project roles, responsibilities, and required skills, reporting relationships, and creating a staffing management plan.

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2
Q

Hierarchical Type Charts

A

Shows positions and relationships in a graphic, top-down format

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3
Q

Organizational Breakdown Structure

OBS

A

Shows existing departments, units or teams with project activities or work packages listed under each department

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4
Q

RAM

A

Responsibility Assignment Matrix

Used to illustrate connections between work packages or activities and project team members

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5
Q

RACI

A

Responsible
Accountable
Consult
Inform

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6
Q

Networking

A

Formal and information interaction with others in an organization, industry, or professional environment.

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7
Q

Organizational Theory

A

Provides info on how people, teams and organizational units behave

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8
Q

Role

A

Portion of the activity for which the person is responsible

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9
Q

Authority

A

The right to apply project resources, make decisions, and sign approvals

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10
Q

Responsibility

A

Work team member is expected to perform in order to complete activities

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11
Q

Competency

A

Skill and capacity required to complete project activities

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12
Q

Acquire Project Team

A

Process of confirming human resource availability and obtaining the team necessary to complete project assignments

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13
Q

Develop Project Team

A

Improving the competencies, team interaction, and overall team environment to enhance project performance.

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14
Q

Interpersonal Skills

A

“soft skills” - increase cooperation

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15
Q

Training

A

Enhance competencies in team members

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16
Q

Forming

A

Learning about project
Formal roles and responsibilities
Independent.

17
Q

Storming

A

Address project work
Technical decisions
Project management approach

18
Q

Norming

A

Begin to work together and support the team

TRUST

19
Q

Performing

A

Fully functioning, well-organized unit

20
Q

Adjourning

A

Completed work, move to next project

21
Q

Co-location

A

Placing most of team members in same location to enhance ability to perform as a team.
May be temporary

22
Q

Manage Project Team

A

Process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance.

23
Q

Withdrawing/Avoiding

A

Retreating from an actual or potential conflict situation

24
Q

Smoothing/Accommodating

A

Emphasizing areas of agreement rather than areas of difference

25
Compromising
Searching for solutions that bring some degree of satisfaction to all parties
26
Forcing
Pushing one's viewpoint at the expense of others; offers only win-lose solutions
27
Collaborating
Incorporating multiple view points and insights from differing perspectives; leads to consensus and commitment
28
Confronting / Problem Solving
Treating conflict as a problem to be solved by examining alternatives; requires a give-and-take attitude and open dialogue
29
Issue Log
Written documentation to monitor who is responsible for solving by a certain date
30
Interpersonal Skills
Leadership Influencing Effective Decision Making