Project H.R Mgmnt Flashcards
Develop Human Resources Plan
The process of identifying and documenting project roles, responsibilities, and required skills, reporting relationships, and creating a staffing management plan.
Hierarchical Type Charts
Shows positions and relationships in a graphic, top-down format
Organizational Breakdown Structure
OBS
Shows existing departments, units or teams with project activities or work packages listed under each department
RAM
Responsibility Assignment Matrix
Used to illustrate connections between work packages or activities and project team members
RACI
Responsible
Accountable
Consult
Inform
Networking
Formal and information interaction with others in an organization, industry, or professional environment.
Organizational Theory
Provides info on how people, teams and organizational units behave
Role
Portion of the activity for which the person is responsible
Authority
The right to apply project resources, make decisions, and sign approvals
Responsibility
Work team member is expected to perform in order to complete activities
Competency
Skill and capacity required to complete project activities
Acquire Project Team
Process of confirming human resource availability and obtaining the team necessary to complete project assignments
Develop Project Team
Improving the competencies, team interaction, and overall team environment to enhance project performance.
Interpersonal Skills
“soft skills” - increase cooperation
Training
Enhance competencies in team members
Forming
Learning about project
Formal roles and responsibilities
Independent.
Storming
Address project work
Technical decisions
Project management approach
Norming
Begin to work together and support the team
TRUST
Performing
Fully functioning, well-organized unit
Adjourning
Completed work, move to next project
Co-location
Placing most of team members in same location to enhance ability to perform as a team.
May be temporary
Manage Project Team
Process of tracking team member performance, providing feedback, resolving issues, and managing changes to optimize project performance.
Withdrawing/Avoiding
Retreating from an actual or potential conflict situation
Smoothing/Accommodating
Emphasizing areas of agreement rather than areas of difference
Compromising
Searching for solutions that bring some degree of satisfaction to all parties
Forcing
Pushing one’s viewpoint at the expense of others; offers only win-lose solutions
Collaborating
Incorporating multiple view points and insights from differing perspectives; leads to consensus and commitment
Confronting / Problem Solving
Treating conflict as a problem to be solved by examining alternatives; requires a give-and-take attitude and open dialogue
Issue Log
Written documentation to monitor who is responsible for solving by a certain date
Interpersonal Skills
Leadership
Influencing
Effective Decision Making
