Product Life Cycle Flashcards

1
Q

Product life cycle (PLC)

A

The introduction, evolution/growth, maturity, decline and replacement cycle of products

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2
Q

Introduction

A

Product is launched with appropriate publicity following market research and sales start to take off

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3
Q

Evolution/growth

A

Advertising helps product sales to grow as consumers move to this product from previous ones

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4
Q

Maturity

A

The period of peak sales - it is important to maintain this period as long as possible

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5
Q

Decline/removal

A

Consumers who wish to buy the product will have done so and product is eventually withdrawn as sales start to fall

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6
Q

Extension/replacement

A

Updated, improved version is released to maintain sales

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7
Q

Extension strategies examples

A

These are applied to maintain sales

Examples include:

Smartphones being redesigned and modified - Apple iPhone and Samsung Galaxy

Toyota Corolla which has been redesigned 11 times in 50 years

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8
Q

Demand pull

A

Demand by consumers for desirable features

Designers often respond to this

Examples include improved battery life or larger memory in a smartphone

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9
Q

Technology push

A

Research and development lead to a push of new ideas by companies

Consumers must be sold the merits of new ideas and features

Google failed to convince consumers that Google Glass head mounted computer device was worth the expense

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10
Q

Planned obsolescence

A

The design and manufacture of products requiring replacement after a set time period or on a regular basis

E.g. Smartphones start to fail or become ‘unfashionable’ with time

Factors may include unavailability of spare parts or software incompatibility

Modular and upgradable Fairphone is a more customer friendly sustainable approach

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11
Q

Evolution of products

A

Gradual change due to new technologies, manufacturing methods, materials etc

Research and development (RD) departments explore and develop new ideas - this is very expensive Apple spent $2.5 billion in 2016

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