PRELIMINARY

Question 1

Selling products and services online *not perishable

Answer 1

E-commerce

Question 2

OLAP

Answer 2

Online Application Program

Question 3

DSS

Answer 3

Decision Support System

Question 4

AI

Answer 4

Artificial Intelligence

Question 5

Evolution in computer Hardware

Answer 5

Mainframe

Multitasking

Question 6

Smaller computers

Answer 6

Minicomputers
Microcomputers
Personal Computers

Question 7

Hardware vs Software

Answer 7

Intangible and Tangible

Question 8

==Used to support managerial decision making

Answer 8

Hardware

Software

Question 9

Hardware device that modulates the digital signals from a computer analog signals (telephone system) and vice versa

Answer 9

Modem

Question 10

Virtual systems that enable management to control the operations of the physical system of the firm

Answer 10

Information System

Question 11

Tangible resources such as materials, personnel, machines and money

Answer 11

Physical system

Question 12

Information resources that are used to represent the physical system

Answer 12

Virtual system

Question 13

Physical system of the firm

Answer 13

Input resources ➡️ Transformation process ➡️ Output Resources

Question 14

Firm’s physical system that interacts with its environment by means of physical resource flows

Answer 14

Open System

Question 15

One that does not communicate with its environment

Answer 15

Closed system

Question 16

TPS

Answer 16

Transaction Processing Systems

Question 17

Transaction Processing Systems

Answer 17

Data
Information
TPS

Question 18

Facts and figures that are generally unusable due to their large volume and unrefined nature

Answer 18

Data

Question 19

Processed data that is meaningful; tells users something

Answer 19

Information

Question 20

Processes data that reflects the activities of the firm

Answer 20

TPS

Question 21

MIS

Answer 21

Management Information System

Question 22

Computer-based system that makes information available to users with similar needs

Answer 22

MIS

Question 23

Writing software produces both periodic and special reports

Answer 23

Report

Question 24

Produces information as a simulation of the firms operations

Answer 24

Mathematical models

Question 25

Information provided by MIS describes the firm or one of its major systems:

Answer 25

What has happened in the past What is happening now What is likely to happen in the future

Question 26

IOS

Answer 26

Interorganization Information system

Question 27

ISD

Answer 27

Information System Development

Question 28

Formed when a firm interacts with others such as suppliers

Answer 28

IOS

Question 29

Use of electronics to facilitate communication

Answer 29

Office automation

Question 30

Use technology to self-manage clerical tasks such as calendars, address books, etc.

Answer 30

Personal productivity systems

Question 31

Performing activities independent of a particular physical location

Answer 31

Virtual office

Question 32

Assists management in solving a problem

Answer 32

DSS

Question 33

Group-oriented software

Answer 33

Groupware

Question 34

GDSS

Answer 34

Group Decision Support System

Question 35

Combined groupware and the DSS

Answer 35

GDSS

Question 36

The science of providing computers with human intelligence

Answer 36

Artificial Intelligence

Question 37

ERPS

Answer 37

Enterprise Resource Planning System

Question 38

Computer-based system that enables the management of all of the firms resources on an organization-wide basis

Answer 38

ERPS

Question 39

ERPS ex:

Answer 39

12k complaint | SAP-ERP Provider

Question 40

First users were

Answer 40

Clerical users

Question 41

MIS added problem-solvers as-

Answer 41

Users

Question 42

Managerial levels:

Answer 42

Strategic planning level Operational control level Management control level

Question 43

Condition or event that is harmful or potentially harmful to a firm or that is beneficial or potentially beneficial

Answer 43

Problem

Question 44

Outcome of the problem-solving activity

Answer 44

Solution

Question 45

Particular selected course of action

Answer 45

Decision

Question 46

Four phases:

Answer 46

Intelligence activity Design Activity Review Activity Choice activity

Question 47

Search the environment for conditions calling for a solution

Answer 47

Intelligence activity

Question 48

Invent, develop and analyze possible courses of action

Answer 48

Design activity

Question 49

Select a particular course of action from those available

Answer 49

Choice activity

Question 50

Assess past choices

Answer 50

Review activity

Question 51

Future of IT

Answer 51

Reduced cost and increased power on both computers and communications Computers and communications are converging Future computing will be low cost, small in size, mobile and connected

Question 52

General systems model of the firm

Answer 52

Physical resource flow | Virtual resource flow

Question 53

Includes personnel, materials, machines, money

Answer 53

Physical resource flow

Question 54

Includes data, information, and information in the form of decisions

Answer 54

Virtual resource flow

Question 55

Firm's control mechanism include

Answer 55

Performance standards to meet if the firm wants to achieve overall objectives Firm's management Information processor that transform data into information

Question 56

It is composed of the virtual resources

Answer 56

Feedback loop

Question 57

Organizations and individuals that exist outside the firm and have a direct or indirect influence on it

Answer 57

Environmental elements

Question 58

Organizations and individuals that exist outside the firm and have a direct or indirect influence on it

Answer 58

Global organizations

Question 59

Eight environmental elements

Answer 59

``` Government Global community Customers Competitors Stockholders or owners Labor unions Suppliers Financial community ```