PRELIMINARY Flashcards

1
Q

Selling products and services online *not perishable

A

E-commerce

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2
Q

OLAP

A

Online Application Program

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3
Q

DSS

A

Decision Support System

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4
Q

AI

A

Artificial Intelligence

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5
Q

Evolution in computer Hardware

A

Mainframe

Multitasking

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6
Q

Smaller computers

A

Minicomputers
Microcomputers
Personal Computers

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7
Q

Hardware vs Software

A

Intangible and Tangible

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8
Q

==Used to support managerial decision making

A

Hardware

Software

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9
Q

Hardware device that modulates the digital signals from a computer analog signals (telephone system) and vice versa

A

Modem

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10
Q

Virtual systems that enable management to control the operations of the physical system of the firm

A

Information System

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11
Q

Tangible resources such as materials, personnel, machines and money

A

Physical system

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12
Q

Information resources that are used to represent the physical system

A

Virtual system

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13
Q

Physical system of the firm

A

Input resources ➡️ Transformation process ➡️ Output Resources

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14
Q

Firm’s physical system that interacts with its environment by means of physical resource flows

A

Open System

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15
Q

One that does not communicate with its environment

A

Closed system

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16
Q

TPS

A

Transaction Processing Systems

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17
Q

Transaction Processing Systems

A

Data
Information
TPS

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18
Q

Facts and figures that are generally unusable due to their large volume and unrefined nature

A

Data

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19
Q

Processed data that is meaningful; tells users something

A

Information

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20
Q

Processes data that reflects the activities of the firm

A

TPS

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21
Q

MIS

A

Management Information System

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22
Q

Computer-based system that makes information available to users with similar needs

A

MIS

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23
Q

Writing software produces both periodic and special reports

A

Report

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24
Q

Produces information as a simulation of the firms operations

A

Mathematical models

25
Q

Information provided by MIS describes the firm or one of its major systems:

A

What has happened in the past
What is happening now
What is likely to happen in the future

26
Q

IOS

A

Interorganization Information system

27
Q

ISD

A

Information System Development

28
Q

Formed when a firm interacts with others such as suppliers

A

IOS

29
Q

Use of electronics to facilitate communication

A

Office automation

30
Q

Use technology to self-manage clerical tasks such as calendars, address books, etc.

A

Personal productivity systems

31
Q

Performing activities independent of a particular physical location

A

Virtual office

32
Q

Assists management in solving a problem

A

DSS

33
Q

Group-oriented software

A

Groupware

34
Q

GDSS

A

Group Decision Support System

35
Q

Combined groupware and the DSS

A

GDSS

36
Q

The science of providing computers with human intelligence

A

Artificial Intelligence

37
Q

ERPS

A

Enterprise Resource Planning System

38
Q

Computer-based system that enables the management of all of the firms resources on an organization-wide basis

A

ERPS

39
Q

ERPS ex:

A

12k complaint

SAP-ERP Provider

40
Q

First users were

A

Clerical users

41
Q

MIS added problem-solvers as-

A

Users

42
Q

Managerial levels:

A

Strategic planning level
Operational control level
Management control level

43
Q

Condition or event that is harmful or potentially harmful to a firm or that is beneficial or potentially beneficial

A

Problem

44
Q

Outcome of the problem-solving activity

A

Solution

45
Q

Particular selected course of action

A

Decision

46
Q

Four phases:

A

Intelligence activity
Design Activity
Review Activity
Choice activity

47
Q

Search the environment for conditions calling for a solution

A

Intelligence activity

48
Q

Invent, develop and analyze possible courses of action

A

Design activity

49
Q

Select a particular course of action from those available

A

Choice activity

50
Q

Assess past choices

A

Review activity

51
Q

Future of IT

A

Reduced cost and increased power on both computers and communications

Computers and communications are converging

Future computing will be low cost, small in size, mobile and connected

52
Q

General systems model of the firm

A

Physical resource flow

Virtual resource flow

53
Q

Includes personnel, materials, machines, money

A

Physical resource flow

54
Q

Includes data, information, and information in the form of decisions

A

Virtual resource flow

55
Q

Firm’s control mechanism include

A

Performance standards to meet if the firm wants to achieve overall objectives

Firm’s management

Information processor that transform data into information

56
Q

It is composed of the virtual resources

A

Feedback loop

57
Q

Organizations and individuals that exist outside the firm and have a direct or indirect influence on it

A

Environmental elements

58
Q

Organizations and individuals that exist outside the firm and have a direct or indirect influence on it

A

Global organizations

59
Q

Eight environmental elements

A
Government
Global community
Customers
Competitors
Stockholders or owners
Labor unions
Suppliers
Financial community