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CS1101 > Midterm 2 > Flashcards

Midterm 2 Flashcards

1
Q

Systems Development Life Cycle

A 
First phase: Planning
Second phase: Analysis
Third phase: Design
Fourth phase: Implementation
Fifth phase: Maintenance
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2
Q

Used to develop, maintain, and replace info systems

A

SDLC

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3
Q

Common method for systems development

A

SDLC

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4
Q

It is an application of the systems approach to the development of an information system

A

SDLC

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5
Q

Traditional methodology of SDLC contains phases:

A 
Planning
Analysis
Design
Implementation
Maintenance
Use
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6
Q

Identification phase

A

Planning

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7
Q

Needs are examined as a whole

A

Planning

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8
Q

Studies current procedures and Info Systems

A

Analysis

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9
Q

Sub phase-Requirement determination

A

Analysis

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10
Q

Convert alternative solutions

A

Design

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11
Q

Inputs and Outputs (Reports, databases, computer processes)

A

Design

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12
Q

System and Written specs turned over to programmers

A

Implementation

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13
Q

Implementation process

A

Coding
Testing
Installation

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14
Q

Systems are in operation

A

Manintenance

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15
Q

Specific problems or changes are made

A

Maintenance

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16
Q

It is a TPS used by distribution firms

A

Distribution system

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17
Q

They distribute products or services to their customers

A

Distribution firms

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18
Q

They are developed to meet the needs for information relating to those particular parts of the organization

A

Organizational Information system

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19
Q

MKIS

A

Marketing Information System

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20
Q

It provides information that relates to the firm’s marketing activities

A

MKIS

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21
Q

Consists of a combination of input and output subsystems connected by a database

A

MKIS

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22
Q

Marketing Information System

A 
Product subsystem
Place subsystem
Promotion subsystem
Price subsystem
Integrated-mix subsystem
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23
Q

Provide information about critical elements in marketing mix

A

Output subsystems

24
Q

It consists of four main ingredients that management manages in order to meet customers’ needs at a profit

A

Marketing Mix

25
Q

Provides information about the firm’s products

A

Product subsystem

26
Q

Provides information about the firm’s distribution network

A

Place subsystem

27
Q

Provides information about the firm’s advertising and personal selling activities

A

Promotion subsystem

28
Q

It helps the manager make pricing decisions

A

Price subsystem

29
Q

Enables the manager to develop strategies that consider the combined effects of the ingredients

A

Integrated-mix subsystem

30
Q

It is populated with data from the three MKIS input subsystem

A

Database

31
Q

Input subsystems

A

Transaction processing system
Marketing research subsystem
Marketing intelligence subsystem

32
Q

It gathers data from both internal and environmental sources and enters the data into the database

A

Transaction processing system

33
Q

It gathers internal and environmental data by conducting special studies

A

Marketing research subsystem

34
Q

It gathers environmental data that serves to keep management informed of activities of the firm’s competitors and customers and other elements that can influence marketing operations

A

Marketing intelligence subsystem

35
Q

Other Organizational Information System

A

HRIS
Manufacturing Information System
Financial Information System

36
Q

It provides information to managers throughout the firm concerning the firm’s human resources

A

HRIS

37
Q

HRIS

A

Human Resources Information System

38
Q

It provides information to managers throughout the firm concerning the firm’s manufacturing operations

A

Manufacturing Information System

39
Q

It provides information to managers throughout the firm concern the firm’s financial activities

A

Financial information system

40
Q

It is a system that provides information to upper-level managers on the overall performance of the firm; also called ESS

A

EIS

41
Q

EIS

A

Executive Information System

42
Q

ESS

A

Executive support system

43
Q

It allows for executives to bring up a summary display and then successively display lower levels of detail until executives are satisfied that they have obtained as much detail as is necessary

A

Drill-down capbility

44
Q

It is the management of the relationships between the firm and its customers so that both the firm and its customers receive maximum value from the relationship

A

CRM

45
Q

CRM

A

Customer relationship management

46
Q

It accumulates customer data over a long term (, or more) and user that data to produce information for users

A

CRM

5-10 years

47
Q

Uses a data warehouse

A

CRM

48
Q

Describes data strorage

A

Data warehouse

49
Q

Data Warehouse characteristics

A

Storage capacity is very large
Data are accumulated
Data are easily retrievable
Data are used solely for decision making,

50
Q

It is a database that contains data describing only a segment of the firm’s operations

A

Data mart

51
Q

It is the creation and use of a data warehouse or data mart

A

Data warehousing

52
Q

They are TPS and data obtained from other sources, both internal and environmental; any data identified as having potential value in decision making

A

Primary data sources

53
Q

It is where the data undergoes ETL

A

Staging area

54
Q

ETL

A

extraction, transformation and loading

55
Q

SDLC

A

Systems Development Life Cycle

CS1101 (9 decks)

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