PATIENT CARE Flashcards
- Any location where healthcare is provided
Health Care Facility
2 VERBAL SKILLS
SPEECH AND GRAMMAR
HUMOR
Vocabulary, clarity of voice, and even the organization of sentences must be at an appropriate level for the patient
SPEECH AND GRAMMAR
should occur face to face
SPEECH AND GRAMMAR
the music of language; it produces a form of non verbal communication.
PARALANGUAGE
Patients receive signals about your attitude toward them from the pitch, stress, tone, pauses, speech rate, volume, accent and the quality of your voice.
PARALANGUAGE
increase the quantity and the quality of the communication and improve the history.
Positive nonverbal cues
also can be used to improve the history
Negative nonverbal cues
The radiographer commonly uses three types of touch:
(1) Touching for the emotional support
(2) Touching for emphasis
(3) Touching for palpation
a gentle pat on the hand or shoulder as a form of
EMOTIONAL SUPPORT
conveys to patients that the technologist is trying to understand, be emphatic, and cares about them as people.
EMOTIONAL SUPPORT
involves using touch to highlight or to specify instructions or locations
Touching for emphasis
is the application of light pressure with the fingers to the body.
*PALPATION
to locate various bony land marks when positioning patients
*PALPATION
Effective and precise ____ requires the gentle use of fingertips.
PALPATION