PATIENT CARE Flashcards
- Any location where healthcare is provided
Health Care Facility
2 VERBAL SKILLS
SPEECH AND GRAMMAR
HUMOR
Vocabulary, clarity of voice, and even the organization of sentences must be at an appropriate level for the patient
SPEECH AND GRAMMAR
should occur face to face
SPEECH AND GRAMMAR
the music of language; it produces a form of non verbal communication.
PARALANGUAGE
Patients receive signals about your attitude toward them from the pitch, stress, tone, pauses, speech rate, volume, accent and the quality of your voice.
PARALANGUAGE
increase the quantity and the quality of the communication and improve the history.
Positive nonverbal cues
also can be used to improve the history
Negative nonverbal cues
The radiographer commonly uses three types of touch:
(1) Touching for the emotional support
(2) Touching for emphasis
(3) Touching for palpation
a gentle pat on the hand or shoulder as a form of
EMOTIONAL SUPPORT
conveys to patients that the technologist is trying to understand, be emphatic, and cares about them as people.
EMOTIONAL SUPPORT
involves using touch to highlight or to specify instructions or locations
Touching for emphasis
is the application of light pressure with the fingers to the body.
*PALPATION
to locate various bony land marks when positioning patients
*PALPATION
Effective and precise ____ requires the gentle use of fingertips.
PALPATION
___s as important as professional appearance
PERSONAL
HYGIENE
*Personal grooming sends
powerful messages
Unkempt individuals may prompt patients to suspect that the person’s professional behavior is similar to his or her appearance:________
neglected and disheveled.
_______is important because it is perceived as relating to confidence and self-esteem.
Posture
_______may help ensure that question, instructions, and other information have been understood.
eye contact
Remember that the patient’s _____ is one of the main factors essential to
producing quality radiographs.
cooperation
____and____ work well
with hearing impaired patients.
Pantomime and demonstration
As approximately __ months of age, most
infants express definite anxiety when
removed from a familiar person. Permitting
8
1 TO 3 YEARS)
TODDLERS
(3 TO 5 YEARS)
PRESCHOOLERS
PATIENT SELF-DETERMINATION ACT (PSDA) was made law in
1990
are legal documents that are formulated by competent persons and that provide written information concerning the patient’s desires if the patient is unable to make decision on his or her own.
ADVANCE DIRECTIVES
Expresses the patient’s wishes concerning their future medical care
A living will
Appoints an agent that the person trusts to make decisions if the patient is unable to do so.
*Durable Power of Attorney for Health Care
DNR
do-not-resuscitate
*DNR –do-not-resuscitate
This may also called
no code order
is considered to refer to all persons who have the same physical characteristics such as skin coloration, body structure, hair color and texture, and facial appearance
RACE
is defined as a shared system of beliefs, values, and behavioral expectations that provide social structure for daily living. This include beliefs, habits, likes and dislikes, customs and ritual of a particular group of people
CULTURE
first to study the process of grieving.
*Dr. Elizabeth Kubler-Ross
the process of grieving
denial
anger
bargaining
depression
acceptance
The patient accepts the impending loss and begins to mourn for his or her past life and all that will be lost.
DEPRESSION
The patient’s feels that by becoming the “good and submissive patient may spared or miraculously cured
BARGAINING
like to be held in a familiar position
infants
At approximately ___months of age, children are beginning to develop memories, ideas, and feelings.
12
*Speaking with simple words that are familiar to children is important, and expecting them to think about what they will feel an hour should be avoided
TODDLERS (1 TO 3 YEARS).
TODDLERS (1 TO 3 YEARS).
Toddlers
are not yet able to reason logically or understand cause and effect
PRESCHOOLERS (3 TO 5 YEARS)
cannot understand next in line
PRESCHOOLERS (3 TO 5 YEARS)
adolescence focuses on body awareness, and modesty becomes especially important.
early adolescence
Person in this age group are often developing their first real independence and often appreciate being treated as adults in conversation, preferences, and consultation about procedures.
*Middle adolescents
are often focusing on mature relationships with both sexes and may be financially independent.
Late adolescents
are usually entering new roles of responsibility at home in their work
YOUNG ADULTS (25 TO 45 YEARS)
They often experience problems in handling their multitude of new roles and may neglect one area while they concentrate one another.
YOUNG ADULTS (25 TO 45 YEARS)
, most people have found their place in life and tend to be relatively comfortable with their roles and success
MIDDLE-AGED ADULTS
They tend to consider themselves middle-aged
MATURE ADULTS (65 YEARS AND OLDER)
the radiologic technologists should not attempt to interact with them as though they are
geriatric patients
the study of aging of diseases of older adults
GERONTOLOGY
is as important as professional appearance.
Personal hygiene
A doctor of medicine or osteopathy. They often specialize in a specific area of practice and, following licensing, are able to prescribe and supervise the medical care of the patient.
- Physicians
Provide patient care, which is often required 24 hours a day.
- Registered nurses
Work with patients under the supervision of a registered nurse.
- Vocational nurses
Members of a profession who work in the rehabilitative area of health care.
ccupational and physical therapists
Prepares and dispenses medications and oversees the patient’s drug therapy.
- Pharmacist
Maintains or improves the patient’s respiratory status.
- Respiratory therapist
: Analyzes laboratory specimens for pathologic conditions.
- Laboratory technologist:
Counsel patients and refer them for assistance to appropriate agencies.
- Social workers
In addition, the requisition includes the following data
- the patient’s name
- gender
- date of birth
- diagnosis
- other patient information that the radiographer uses to verify the correct examination to be performed on the correct patient.
M
someone who has been admitted to the hospitals for diagnostic studies or treatment.
inpatient
someone who has come to the hospitals or outpatient center for diagnostic testing or treatment but does not occupy a bed.
outpatient
CHARACTERISTIC OF EFFECTIVE COMMUNICATION
CLEAR
CORRECT
COMPLETE MESSAGE
CONSIDERATION OF THE RECIPIENT
PRECISE MESSAGE
RELIABILITY
SNEDER’S COURTESY