page 5 (chapter 3) Flashcards
what is job design
establishing roles / responsibilities associated with jobs
new jobs (job design) or revisiting existing (job redesign)
what is the goal of job design
maximize job performance , efficiency , satisfaction (reflecting how an amployee feels about a job)
how can you maximize job performance in job design
not too many responsibilities not too little
how can you be efficient in job design
use as little resources
how can you have satisfaction in job design
reflecting how an employee feels about a job
what is the highest indicator of job satisfaction
work at a 0.78 correlation
what is the lowest indicator of job satisfaction
pay at a 0.28 correlation
what is the 80/20 rule
80% of time doing assigned work such as reports, etc., 20% of the time innovating and your own time to do whatever you want
what are the 3 factors affecting satisfaction with work
- meaningfulness to work
- responsibility for outcomes
- knowledge of results
what does it mean by meaningfulness to work
to have this you need 3 things variety, identity and significance
what is variety
different jobs to worked so not bored
what is identity
want to see finished work
what is significance
does your work matter
what is responsibility for outcomes
degree to which efforts are seen as having an impact on key outcomes in the organization
what is knowledge of results
degree to which employees are aware of how well of poorly they are doing
affected by the quality of feedback received
