ORGANISATIONAL CULTURE Flashcards

1
Q

organsiational culture

A

norms and values held by individuals in an organsiation that determine how those individuals behave

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2
Q

everytime a group of people come together whats created

A

a culture

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3
Q

w in national cultures there are many

A

different cultures

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4
Q

w in school culture

A

thers culture within classes

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5
Q

what are teh 9 influences on org culture

A

attitude and behaviour of leaders

organisational structure

policies and procedures in place

age of organisation

size of organisation

geographical location of org

training provided

nature of industry

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6
Q

give example of attitude of leader

A

ikea leader drive in old vovo not fancy sports car reflecting how he wanted ikea to be about simplicity and saving £ so can be passed on to consumer

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7
Q

give example of rog structue

A

is it tall wherre DM are passed down whihc may cause employee yo be accustomed to asking boss everytime they want to carry out project

flat with empowerment whre risk tkaing and entreprenurialsim is encouraged

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8
Q

explain policies and procedures in place

A

do you have to get everything signed off by someone above or are you trusted to do that

e.g in school gotta chck every letter - time consuming for employees + people wont ask casue fear srutiny - means kids kearning is stnted

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9
Q

age of organsisation if its early.griwing culture may be

A

flexible as based on learning experienes it retains practices thta are working well for organisation and ditches unhelpful

those retained are mebedded in culture of org

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10
Q

org in the midlife has an established culture why

A

longer history of org

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11
Q

older org going from priv to public could ipmact culture how

A

founder may move out impacting orf culture

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12
Q

how does size of org impact culture

A

do people get to interact witj leafers on faily basis or do tehy not know em

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13
Q

when talking about geographical location we mean

A

hostede cultures

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14
Q

explain how trainig provided can impact a cultre

A

are they trined to amke desiciosn and take risk or trained to ask managers for permission

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15
Q

give me example of how nature of industry can impact a culture

A

is it fast moving and does it require creativity like software development

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16
Q

what is the impmortance of org culture 4

A

can be a source of differentiation
creates a sense of ID for org
determines attitudes of leaaders and staff
determines behaviours of leeaders adn staff

17
Q

what is a strong culture

A

employees understand and buy into the culture of an org
revolves around MS e.g

18
Q

what is weak culture

A

employees dont understand the culture and practice of an org

or practice of an organistion doesnt match its stated vision

19
Q

give example of companies with strong cultutre

A

virgin media

google

20
Q

give example of company with weak /toxic culture

A

RBS

21
Q

Why did RBS suffer in finncanial crisis

A

made acquisitoin of comp that was in debt and seen as hihg risk