CHANGING CULTURE

Question 1

CULTURE IS IMPORTANT IN AN ORG - to teh exten it can be the reasson

Answer 1

people leave /join a culture

Question 2

reasons for changin culture

Answer 2

emergence of toxic culture

chaging leader

divergent cultures within a culture

business growth - external and organic

changes in competitive enviro

change in strategy

Question 3

explain why an emergence of toxic culture means you gotta hcange culture

Answer 3

eople bond by moaning about being at work /roles which makes a negative working enviro - reduces morale , productiivyt and quality of ouptu - which can feed into brand image

Question 4

explain hwo change of leadership emans you might have to change culture

Answer 4

therfore need change of culture to manage org cuture better

Question 5

explain how divergent cultuers within a culture means youve got to change culture

Answer 5

as diff dpts functional areas and teams build up they develop hteri own little culture ,
maybe cutlture developed positivle and we wana spread this across the rest of org
or cultures developed arent what we want and we wanna reset org culture so it becomes more positive na dhelps us achieve our startegy

Question 6

explain how business growth means youve got to chang ecultre

Answer 6

as an org moves thorugh greinre model growht will require a diff culture

Question 7

explain how changes in competitive enviro means you might have to change culture

Answer 7

so need to change strategy , may need to beocme more innovative nad mebracing of risk

Question 8

why is chanign startegy might mean chanign culture

Answer 8

if we wann become amore innovative comp goot abe accepting of risk whihc changes culture

Question 9

difficulties changing culture - hard e.g changin attitudes of family

Answer 9

culture tens ot be ingrained and hard to identify

need to present aclear vision of what culture should be

difficulty ientifiying the culture required to achiev ethe strategy

need to ensure leaders et the exmaple

can involve restructuring

cultures are emrgent and affected by both internal and external factors

Question 10

explain difficulties in chanign cultre - culture tends to be ingrained andhard to identify when within

Answer 10

• therfore difficult to know where yiu are and what to do to get to where you need to be

Question 11

explain difficulties in changin culture - need to present a clear vision of what culture should be

Answer 11

in order to get people onside in achieving that which can be difficult - as get resitance

Question 12

explain difficulties in changin culture required to achieve the strategy

Answer 12

to be innovateive comp we need to be prepared to invest 10% into r&d and be prepared to loose the money as not all comes through - if youre risk averse the ida of sacrificing profits might be difficult to change attitue

Question 13

explain DICC- Need to ensure leaders set the example

Answer 13

leaders can drive org culture -
the images and what leaders accept will determine the culture to an extent -
e.g leaders say we need to take in more opinions but make more descison on their own, this owuld be a weak culture as values and behaviours arent lining up

Question 14

explain DICC - can involve restructuring

Answer 14

if wanna become more inclusieve may invovle delayering and getting rid of people’s jobs which can involve low morale and resistance

Question 15

explain DICC - cultures are emrgent and affectedby both internal and external factors

Answer 15

org cultures continually evolving and changing

while you may be able to influnce culture harder to amange culture

internal influences - leadership

external factors - recession mean they may be more individualsitic