operations management Flashcards

1
Q

what are operations management objectives

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

how and why are operations management objectives used by a business

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what is the need for a business to have clear operations management objectives

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what is the usefulness of operations management objectives to a business and its stakeholders

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is the importance of operations management objectives in the achievement of a business’ objectives

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what is meant by added value

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

how can added value be calculated

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

what is the usefulness of added value to a business and its stakeholders

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what is meant by innovation

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what is meant by research and development

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what are the reasons for innovation, research and development within a business and an industry

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what is meant by product innovation

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

what is meant by process innovation

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what is the process/cycle of innovation, research and development

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what are the advantages of innovation, research and development to a business

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what are the disadvantages of innovation, research and development to a business

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

what is the importance of innovation, research and development to a business, to the consumer, other stakeholders and the economy

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

what is job production

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

what is batch production

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

what is flow production

A

?

21
Q

what is cell production

A

?

22
Q

what is the impact and importance of the choice of production method to a business and its stakeholders

A

?

23
Q

what are the reasons for the choice of production methods

A

?

24
Q

what is meant by specialisation

A

?

25
Q

what is meant by division of labour

A

?

26
Q

what are the reasons for the introduction of specialisation and division of labour into a business

A

?

27
Q

what is the impact and importance of specialisation and division of labour to a business and its stakeholders

A

?

28
Q

what is the production process for the provision of services

A

?

29
Q

what is meant by customer service in the context of the provision of services

A

?

30
Q

what is the importance of high quality customer service to a business and its stakeholders

A

?

31
Q

what is meant by project management

A

?

32
Q

what are the reasons for using project management within a business

A

?

33
Q

why do businesses use gantt charts

A

?

34
Q

why do businesses use critical path analysis (CPA)

A

/

35
Q

why do businesses use program evaluation and review technique (PERT)

A

?

36
Q

what is the nature and purpose of gantt charts and network analysis diagrams

A

?

37
Q

how do you calculate earliest start times (EST)

A

?

38
Q

how do you calculate latest finish times (LFT)

A

?

39
Q

how do you calculate total float

A

?

40
Q

how do you calculate free float

A

?

41
Q

how do you calculate optimistic time (O)

A

?

42
Q

how do you calculate pessimistic time (P)

A

?

43
Q

how do you calculate most likely time (M)

A

?

44
Q

what is the impact and importance of quantitative methods of project management to a business and its stakeholders

A

?

45
Q

what are the qualitative factors which might affect project management in a business

A

?

46
Q

what is the usefulness of qualitative methods of project management to a business and its stakeholders

A

?

47
Q

what is the usefulness of quantitative methods of project management to a business and its stakeholders

A

?

48
Q

what is meant by productivity

A

?

49
Q

what are measures of productivity

A

?