operations management Flashcards
what are operations management objectives
?
how and why are operations management objectives used by a business
?
what is the need for a business to have clear operations management objectives
?
what is the usefulness of operations management objectives to a business and its stakeholders
?
what is the importance of operations management objectives in the achievement of a business’ objectives
?
what is meant by added value
?
how can added value be calculated
?
what is the usefulness of added value to a business and its stakeholders
?
what is meant by innovation
?
what is meant by research and development
?
what are the reasons for innovation, research and development within a business and an industry
?
what is meant by product innovation
?
what is meant by process innovation
?
what is the process/cycle of innovation, research and development
?
what are the advantages of innovation, research and development to a business
?
what are the disadvantages of innovation, research and development to a business
?
what is the importance of innovation, research and development to a business, to the consumer, other stakeholders and the economy
?
what is job production
?
what is batch production
?
what is flow production
?
what is cell production
?
what is the impact and importance of the choice of production method to a business and its stakeholders
?
what are the reasons for the choice of production methods
?
what is meant by specialisation
?
what is meant by division of labour
?
what are the reasons for the introduction of specialisation and division of labour into a business
?
what is the impact and importance of specialisation and division of labour to a business and its stakeholders
?
what is the production process for the provision of services
?
what is meant by customer service in the context of the provision of services
?
what is the importance of high quality customer service to a business and its stakeholders
?
what is meant by project management
?
what are the reasons for using project management within a business
?
why do businesses use gantt charts
?
why do businesses use critical path analysis (CPA)
/
why do businesses use program evaluation and review technique (PERT)
?
what is the nature and purpose of gantt charts and network analysis diagrams
?
how do you calculate earliest start times (EST)
?
how do you calculate latest finish times (LFT)
?
how do you calculate total float
?
how do you calculate free float
?
how do you calculate optimistic time (O)
?
how do you calculate pessimistic time (P)
?
how do you calculate most likely time (M)
?
what is the impact and importance of quantitative methods of project management to a business and its stakeholders
?
what are the qualitative factors which might affect project management in a business
?
what is the usefulness of qualitative methods of project management to a business and its stakeholders
?
what is the usefulness of quantitative methods of project management to a business and its stakeholders
?
what is meant by productivity
?
what are measures of productivity
?
