Human Resource Management (objectives) Flashcards
what are human resource management objectives
Human resource management involves the setting of objectives in the same way that other functional areas of the business require them. Clear human resource objectives are necessary because ‘the people element’ underpins what every functional area in the business is trying to achieve
how and why are human resource management objectives used by a business
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what is the need for a business to have clear human resource management objectives
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what is the usefulness of human resource management objectives to a business and its stakeholders.
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what is the importance of human resource management objectives to a business and its stakeholders
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what is the importance of human resource management objectives in the achievement of a business’ objectives
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what are possible human resource objectives for a business
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what is organisation structure
The way in which a business is organised
what is line relationships
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what is staff relationships
how staff members interact with eachother
what is chain of command
the way in which responsibility for employees is organised within a business
what is span of control
the number of employees (Subordinates) for whom a manager is responsible.
what is authority
who is in charge over another (leaders)
what is responsibility
responsibility is who is responsible for someone else or themselves in the workforce.
what is centralisation
the decision making process is undertaken by the leader at the top of the hierarchy
what is decentralisation
the decision making process is delegated and undertaken o a regional or product basis
what is delegation
the passing on of responsibility, usually to someone at a lower level in the organisation.
what is delayering
reducing the number of levels in the hierarchy of an organisation
what are the models of organisation structure
- hierarchy by function
- hierarchy by product
- hierarchy by system
- hierarchy by matrix
- hierarchy by division
what is organisation by product
profit centres
each product is ‘a company in miniature’ with its own finance, marketing department, etc.
what is organisation by system
the business is split into specialist areas which operate together to make the business function efficiently. This means that each part of ‘the system’ has some input into the output of the business’s product(s)
what is hierarchy by function
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what is hierarchy by matrix
employees with similar skills are put together to complete tasks or projects, but with more than one manager supervising.
what is hierarchy by division
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what is a tall organisational structure
Mechanistic (vertical or tall) structure
the mechanistic structure is more vertical than the organistic and consequently has a smaller span of control. The style of leadership is less democratic than under the organistic structure. As there are a large number of layers in the structure , it is also more bureaucratic.
what is a flat organisational structure
organistic (horizontal or flat structure)
organisitc structure id flat and has a large span of control. Each managers responsible for a large number of employees (subordinates). This type of structure is associated with a democratic style of leadership. Delegation is encouraged, allowing for a more motivated workforce.
what is the usefulness of organisational structures used by a business
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what is the significance of organisational structures to a business and its stakeholders
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what is meant by organisational culture
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what factors can affect the organisational culture in a business
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what is the impact and importance which organisational culture can have on a business
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what is formal communication
communication often occurs using agreed rules and procedures.
formal communication will have been officially sanctioned by the business
the formality may refer to the type of language used, to whom one speaks or the media that is used to communicate
most businesses will also establish a procedure for communicating with staff higher up the hierarchy.
what is informal communication
little or no rules over how the communication takes place. this applies to the type of language used , the procedures for communication and how the information is communicated.
what is the use of informal communication by a business
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what is the use of formal communication by a business
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what is meant by group norms
set of rules which may be written, unwritten, spoken or just implied. the rules will vary according to the type of group, the setting/ environment, and the type of people involved. the norms may be either: - implicit - explicit - formal - informal
what are individual objectives
individual targets- targets for a induvvidual to complete e.g- personally sell 5 items in a day
what are group objectives
targets set for a group of people to complete.
what is the impact groups may have on business communication
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what are verbal communication methods
- face to face discussions, speeches, meetings
- writer words: emails, books letters faxes etc.
what are non-verbal communication methods
body language
sign language
what are the factors affecting the choice of communication methods to a business and its stakeholders
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what is the importance of communication methods to a business and its stakeholders
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what is communication media
how the message is imparted to the receiver or receivers. television and radio (mass communication), text messages, telephone, noticeboard, fax, memo, email and face to face video conferencing are some of the most frequently used media
what are the factors affecting the choice of communication media by a business
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what is the importance of communication media to a business and its stakeholders
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what are the models of communication
- source
- message
- media
- barriers
- receiver
- feedback
what is the usefulness of communication models to a business and its stakeholders
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what is the impact of poor communication to a business and its stakeholders
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what is the effect of communication on the stakeholders of a business
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what is the effectiveness of communication in achieving a business’ objectives
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