Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Business studies > management > Flashcards

management Flashcards

1
Q

what is meant by management

A

The process of dealing with or controlling things or people.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what are functions of management

A
  • communicating
  • controlling
  • co-ordinating
  • decision making
  • evaluating progress
  • leading
  • motivating
  • planning
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what are constraints on management

A
  • skills of the leader’s ability to lead and or motivate
  • ability to make decisions
  • strength of the leader and therefore ability to delegate
  • other departments/ managers within the organisation
  • structure of the organisation, whether centralised or decentralised
  • nature of the market in which the business operates
  • state of the economy (level of inflation/ unemployment/ growth balance of payments/ strength of the pound)
  • objectives of the business
  • level of unionisation
  • amount of competition within the market
  • budget of the business and subsequently the department in which the manager/ leader operates
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what is meant by leadership

A

the action of leading a group of people or an organization, or the ability to do this.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

leadership theory- Carlyle and Galton

A

Their ‘trait theory’ concentrates on the traits exhibited by successful leaders or, the characteristics required of a leader.
The original thoughts suggested that the characteristics required of a good leader were attributes that such leaders had; they were not learnt.
Once these ideas were looked at in the 1980s, key characteristics of an effective leader were highlighted:
- motivational: the ability to motivate others
- integrity: showing a ethical approach
- self-confidence: being assured
- creative: new ideas
- intelligent: able to reason, and solve problems.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

leadership theory-

McGregor’s Theory X and Theory Y

A

the theory of how managers view employees.

A Theory X views employees as:

  • lazy - disliking work and responsibility
  • lacking the will to work unsupervised
  • lacking initiative
  • largely motivated by money
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

leadership theory

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

leadership theory

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

leadership theory

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

leadership theory

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

leadership theory

A

>

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

leadership theory

A

/

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

leadership theory

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

leadership theory

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

leadership theory

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

leadership theory

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

leadership theory

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

behavioural theory- Blake and Moulton’s managerial grid

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

contingency theory- Lewin’s

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

contingency theory-

Tannenbaum

A

>

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

contingency theory-

Schmidt’s behavioural continuum

A

>

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

functional theory-

Adair’s three circles

A

?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

what is a autocratic leader

A

typical characteristics of an autocratic manager:

  • sets the work and expects it to be performed precisely as directed
  • does not involve employees in decision making
  • very strict
  • doesn’t believe in employee autonomy
  • believes in top down communication and doesn’t encourage employee participation
  • believes in close supervision
  • thinks employees are solely motivated by money
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

what is a democratic leader

A

a typical democratic manager:

  • encourages employee input into decision making
  • believes in employee autonomy
  • encourages two-way communication
  • allows employees to use their initiative
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

what is a laissez-faire leader

A

typical characteristics of laissez-faire managers:

  • is remote for employees
  • provides very little direction for employees
  • adopts a ‘let them get on with it’ approach
  • often requires employees to set their own tasks and objectives
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

what is a paternalistic leader

A

typical characteristics of a paternalistic manager includes:

  • wanting the workforce to feel involved in decision making
  • consulting employees
  • persuading employees to accept his or her view, regardless of the employee’s own views.
27
Q

what is the impact and importance of leadership for a business and its stakeholders

A
  • employee motivation

- leads to stakeholders dividends

28
Q

what is meant by motivation

A

a strong desire to act in a particular way and to achieve a certain result.

29
Q

McClelland

A

?

30
Q

Herzberg

A

?

31
Q

Maslow

A

?

32
Q

Vroom

A

?

33
Q

Locke

A

?

34
Q

Drucker’s

A

?

35
Q

Peter’s

A

?

36
Q

what are monetary methods of motivation

A
  • pay rises
  • bonuses
  • piece rate
  • shares
37
Q

what are non-monetary methods of motivation

A
  • praise
  • staff parties
  • job enlargement
  • job enrichment
  • job rotation
  • teamwork (opportunities)
38
Q

what is the usefulness of motivation practices for a business and its stakeholders

A

>

39
Q

what is meant by employer/ employee relations

A

?

40
Q

what are the benefits of good employer/ employee relations for a business and its stakeholders

A

?

41
Q

what are the costs of poor employee relations for a business and its stakeholders.

A

?

42
Q

minimum wage

A

??

43
Q

health and safety

A

?

44
Q

equality

A

?

45
Q

data protection

A

?

46
Q

dismissal

A

?

47
Q

grievance

A

/

48
Q

what is meant by employee participation

A

?

49
Q

employee participation- industrial democracy

A

?

50
Q

employee participation- participative decision making

A

?

51
Q

employee participation- works councils

A

?

52
Q

what is the impact and importance of employee participation to a business and its stakeholders

A

?

53
Q

what is meant by a trade union

A

?

54
Q

what is the role of a trade union

A

?

55
Q

what are the advantages of a trade union membership for a business and its stakeholders

A

?

56
Q

what are the disadvantages of a trade union membership for a business and its stakeholders

A

?

57
Q

what are the social influences on human resources

A

?

58
Q

what are the legal influences on human resources

A

?

59
Q

what are the ethical influences on human resources

A

/

60
Q

what are the environmental and economic influences on human resources

A

?

61
Q

what are the political influences on human resources

A

?

62
Q

what are the technological and international influences on human resources

A

?

63
Q

what is the impact and importance of a human resources strategy for a business and its stakeholders

A

?

Business studies (13 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions