Occupation

Question 1

Jargon

Answer 1

language specific to a certain industry

Question 2

hierarchy

Answer 2

structure of power within an institution

Question 3

phatic conversation

Answer 3

fulfils a social function, also known as small talk

Question 4

drew

Answer 4

jargon makes workplace efficient - e.g in a kitchen

Question 5

spolsky

Answer 5

jargon shows ownership to a discourse community, and can make those outside it feel as though they are not welcome

Question 6

plain english campaign

Answer 6

a group who campaign against jargon, and argue only transparent language should be used

Question 7

herbert

Answer 7

compliments flow down the hierarchy

Question 8

heritage

Answer 8

occupational language has an inferential framework
- enforced turn taking
- goal - orientated conversation
- asymmetry
- jargon

Question 9

koester

Answer 9

a key part of workplace conversation is phatic talk
conversations are either
- transactional
- interactional

Question 10

hornyak

Answer 10

workplace conversations are usually initiated by the person with the most power

Question 11

sinclair

Answer 11

teachers are using the IRF structure
- initiation - teacher provokes an answer
- response - child responds
- feedback - teacher provides feedback

Question 12

french

Answer 12

5 bases of power
- coercive (power to force someone to do something, punishment if not)
- expert (knowledge and information which gives them power)
- legitimate (genuine power due to a position)
- reward (ability to reward for obeying)
- referent (good rapport or mutual respect)