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OTI Continuous Improvement Academy > Mura, Muri, Muda > Flashcards

Mura, Muri, Muda Flashcards

1
Q

Uneven / Fluctuation / Variation

A

Mura

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2
Q

Overburdened

A

Muri

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3
Q

Waste

A

Muda

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4
Q

Three terms often used together in the TPS to collectively describe wasteful practices that need to be eliminated or at least reduced

A

Mura, Muri, Muda

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5
Q

Capacity

A

Muda

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6
Q

What are some examples of Mura?

A

Uneven customer demand
Uneven workload
Irregular working rhythm

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7
Q

What are some examples of Muri?

A

Unreasonable demands
Poor allocation of tasks/ people
Excessive Muda and Mura

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8
Q

Anything in the process that does not add value from the customer’s perspective

A

Muda

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9
Q

What are the 7 deadly wastes?

A

*Overproduction
*Inventory
*Defects/Rework
*Motion
*Overprocessing
*Waiting
*Transport/Conveyance

….honorable mentions…
*Untapped resources
*Misused resources
*aka Unused Skill / Talent

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10
Q

Correcting and doing Rework

A

Defects

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11
Q

The following are examples of what?
➢Incorrect data entry
➢Paying the wrong vendor
➢Misspelled words in communications
➢Making a bad product
➢Materials or labor discarded during production

A

Defects

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12
Q

tasks, activities, and materials that do not add value (doing too much)

A

Overprocessing

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13
Q

The following are examples of what?
➢Sign-offs
➢Reports containing more information than the customer wants or needs
➢Communications, reports, emails, contracts, etc. containing more than the necessary points (briefer is better)
➢Voicemails that are too long

A

Overprocessing

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14
Q

nonproductive time due to lack of material, people or equipment

A

Waiting

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15
Q

The following are examples of what?
➢Processing once each month instead of as the work comes in
➢Showing up on time for a meeting that starts late
➢Delayed work due to lack of communication from another internal group

A

Waiting

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16
Q

unnecessary movement of people and equipment

A

Motion

17
Q

The following are examples of what?
➢Extra steps
➢Extra data entry
➢Having to look for something

A

Motion

18
Q

Producing more than the next step needs or more than the customer buys

A

Overproduction

19
Q

The following are examples of what?
➢Preparing extra reports
➢Reports not acted upon or even read
➢Multiple copies in data storage
➢Over-ordering materials
➢Duplication of efforts/reports

A

Overproduction

20
Q

The liability of materials that are bought, invested in and not immediately sold or used

A

Inventory

21
Q

The following are examples of what?
➢Transactions not processed
➢Bigger “in box” than “out box”
➢Over-ordering materials consumed in-house
➢Over-ordering raw materials just in case

A

Inventory

22
Q

The unnecessary movement of material and goods

A

Transportation

23
Q

The following are examples of what?
➢Extra steps in the process
➢Distance traveled
➢Moving paper from place to place

A

Transportation

24
Q

The following are examples of what?
No staff development plans
No cross training

A

Underutilizing Talent

25
Q

The Foundation of Value Stream Mapping is to determine non-value added activities and reduce or eliminate them.
You can do this by categorizing your process into what 3 groups?

A

Customer Value Added
Critical Business Added Value
Non-Value Added (waste)

26
Q

Where is waste? Whose responsibility is it to identify waste?

A

Everywhere; Everyone (we, the team)

OTI Continuous Improvement Academy (28 decks)

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