Motivation Flashcards
Definition of motivation
The way in which a person can be encouraged to make an effort to do something
What were the steps in Abraham Maslow’s ‘Hierarchy of Needs’ that makes someone motivated from least to most?
Survival - to have enough money.
Security - feel safe and secure perhaps from unemployment.
Social - people need to belong to a group and to have friends.
Status - they need to be respected in the community.
Self-Actualisation - ambition to achieve as much as they possibly can.
Financial methods of motivation?
Bonus - additional payments above normal wage. Reward for good performance or sales bonus.
Commission - employee will receive payment based on the amount of sales they make.
Fringe benefits - additional perks given on top of wage or salary e.g. company car, health insurance or paid holidays.
Profit sharing - involves giving the workers part of the profits of the organisation.
Advantages of financial methods of motivation
Workers are motivated by money and will try to work harder to achieve a higher wage.
Competitive work environment can develop where employees win compete against each other.
Disadvantages of financial methods of motivation
Unhealthy staff relationships can develop if employees become jealous of others.
Quality may suffer if employees become reliant on an incentive scheme.
Non-financial methods of motivation
Job rotation - worker will move between different jobs at the same or similar complexity, so that they don’t become bored.
Team working - will increase morale and job satisfaction as they are working with others.
Quality circles - small group of employees led by a supervisor who attempt to identify a solution to a work-related problem.
Flexible working - allows worker to have some choice about when to start and finish work.
Factors affecting job satisfaction
Wage/salary - more an employee gets the more motivated they are.
Responsibility - gives worker a feeling of self-worth and of being trusted.
Success - worker gets a sense of success or achievement from doing a good piece of work.
Enjoyment - no job satisfaction in work which you dislike no matter how good the wages are.
