Motivation Flashcards
Motivation
A strong desire to act in a particular way and achieve a certain result.
(The will to want to work)
Morale
Refers to ‘spirit’.
If morale in an individual, group, or team is high then there exists a spirit of confidence, purpose etc
Benefits of a motivated workforce
Increased productivity
Lower absenteeism
Reduced lateness
Reduced employee turnover
Easier to recruit staff
Less wastage
Better customer service
Good attitude can be contagious
Commitment (work extra)
Business reputation
Change easier to implement
Definition of monetary methods of motivation
Financial incentives such as commission, profit sharing, bonus payment and piece rates
Definition of non-monetary methods of motivation
Non-financial strategies such as job enrichment, teamwork, praise and the workplace environment
Commission
A payment made to employees based on the value of sales achieved.
It can form all or (more often) part of a pay package.
Profit sharing
Where employees receive a portion of business profits
Bonus payment
One-time payments given to employees for meeting certain goals or benchmarks
Piece rate
Gives a payment for each item produced
Why will praise motivate staff?
It gives them more self-confidence that their work is appreciated so they will strive to make further improvements
Why will teamwork motivate staff?
It brings people together to rely on one another to get the work done.
Teamwork builds trust and respect.
Job enrichment
Being given extra responsibility
Advantage of job enrichment
Work becomes more interesting and/or challenging
Disadvantage of job enrichment
May feel too much pressure or be perceived as more work for the same money
