Employer / Employee Relations Flashcards

1
Q

Redundancy

A

A form of dismissal that happens when employers need to reduce their workforce and so a position no longer exists.

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2
Q

Dismissal

A

Termination of the contract of employment of an employee, often as a result of a disciplinary procedure.

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3
Q

Unfair dismissal

A

Where an employee is dismissed without a valid reason or the employer fails to follow the proper procedures.

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4
Q

Fair dismissal

A

Where an employee is dismissed with a valid reason and the employer follows the proper procedures.

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5
Q

Gross misconduct

A

Unacceptable or improper behaviour of a very serious kind
Eg - an employee physically assaulting a customer

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6
Q

Gross negligence

A

Serious lack of care to their duties or other people
Eg - a theme park manager allows a ride to remain open when he knows there is a safety fault

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7
Q

Incapacity

A

The physical or mental inability to do something
Eg - being too ill to work

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8
Q

Capability

A

Repeated inability to do the work required

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9
Q

Fair reasons for dismissal

A

Gross misconduct
Gross negligence
Repeated poor conduct
Incapacity
Capability
Redundancy
‘Some other substantial reason’

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10
Q

Unfair reasons for dismissal

A

Pregnancy
Whistleblowing
Trade union membership
Discrimination

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11
Q

Whistleblowing

A

If an employee has evidence of ‘reasonably believes’ that malpractice in an organisation is occurring, he or she can bring it to the attention of someone in authority without fear of retribution

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12
Q

Grievance

A

A grievance exists when an employee has a concern, complaint, or problem

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13
Q

Employment tribunal

A

A special sort of court dealing only with employment law; for example an employee’s claim for unfair dismissal.

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14
Q

Impacts to businesses of employee tribunals

A

Time to prepare
HR staff costs
Legal costs
Compensation costs (if applicable)
Possible reputation damage
Possible changes to practices

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15
Q

Employer / employee relations

A

The relationship between workers and managers

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16
Q

Benefits of positive employer / employee relations

A

Better communication leads to efficiency in production
Low absenteeism as workers want to come to work
High staff retention

17
Q

Negative impacts of poor employer / employee relations

A

Difficulty dealing with change
More difficult for workers to come to managers about grievances
Damaging reputation of the business due to tribunal cases (sometimes)

18
Q

Written statement of employment particulars / contract of employment

A

A document containing a summary of the main terms of employment, such as pay and working hours.

19
Q

The Equality Act 2010

A

The Equality Act 2010 legally protects people from discrimination in the workplace and in wider society.

20
Q

Employee participation

A

Employees have the ability to participate in the decision making process at work

21
Q

What is employee participation also known as?

A

Industrial democracy

22
Q

Benefits of employee participation

A

Increased levels of motivation
Better communication
Improved quality of decision making
Complying with the law
Reduced labour turnover
Fewer days lost
The ability to manage change more effectively

23
Q

Works councils

A

A formal meeting of managers and employee representatives to discuss pay and working conditions and to negotiate on issues such as changes in working practices

24
Q

Trade union

A

An organised association of workers often in a particular industry

25
What is the role of a trade union?
To represent union members with the problems they face at work, by providing support and advice.
26
Collective bargaining
The official process by which trade union negotiate with employers, on behalf of their members
27
Benefits of trade unionism to an employer
Negotiating with trade unions (ideally a single union) saves time and costs rather than dealing with all employees individually Employee morale and motivation may be improved if they know that their interests are being protected by a union The trade union can be a supportive partner in helping a business undergo significant change
28
Disadvantages to businesses with employees as union members
Change may take longer to implement Wage costs may rise if pay rises are successfully negotiated Competitiveness may decrease if prices have to rise as a result of improving terms and conditions of employment
29
Industrial action
The measures that a union can take to put pressure on management in a dispute in order to make them change their mind about a decision
30
Examples of industrial action
Strikes Work to rule Overtime ban Go slow
31
Strike
Where employees refuse to work for the employer
32
Work to rule
Employees do exactly what is stated in their contract and no more; there is no ‘goodwill’ towards the employer
33
Overtime ban
Where employees refuse to work overtime
34
Go slow
Where employees perform their duties but aim to reduce the productivity and efficiency of them.