Culture Flashcards
1
Q
Organisational culture
A
The unique collection of values which shapes the behaviour of the people within an organisation.
2
Q
Factors affecting organisational culture in business
A
Values
Vision
Behaviour of managers
Behaviour of employees
Business practices (eg 80/20 time)
Physical indicators
3
Q
Impacts of poor culture
A
Damaged reputation
Lower shareholder investments
Poor staff retention / high employee turnover
Low staff morale
Low motivation —> decreased productivity
More difficult to recruit staff
Media reports —> less demand
