Module 8: Leading Others

Question 1

What are 3 benefits of effective leadership?

Answer 1

Employee retention, Customer satisfaction, improved productivity

Question 2

What are 6 characteristics of effective leadership?

Answer 2

Ability to influence others, transperancy (to an extent), encourage risk taking and innovation, integrity, ethics and accountability, act decisively, demonstrate resilience (balance hard truths with optimism)

Question 3

Leadership is a WHAT not a WHAT

Answer 3

decision, choice

Question 4

What are some strategies for how to be a good leader?

Answer 4

Take accountability for good and bad actions, learn by practicing and helping others, learent o ask for help, hold opinions to yourself until hearing others, be the last to speak, enjoy benefits but remember they are for your position not you, have a clear vision, inspire others

Question 5

what is this: a process of social influence which maximises the efforts of others, towards the achievement of a goal

Answer 5

Good definition of Leadership

Question 6

What characteristic of an effective leader is this:

Take advantage of opportunities as they arise, grab the bull by the horns, be clear about what you are lookign to achieve, maintain focus on the goal.

Answer 6

Act decisively

Question 7

What characteristic of an effective leader is this:
Resilience is key, be realistic in your objectives, roll with the punches, learn to refocu when things don’t go as planned, take responsibility for your decisions

Answer 7

Balance hard truths with optimism (resilience)

Question 8

What characteristic of an effective leader is this:

Lead by example, make decisions based on moral and ethical principles, promote a culture of fairness, communicate expectations at the outset

Answer 8

Ethics and Integrity

Question 9

What characteristic of an effective leader is this:
Encourage employees to think outside the box, support growth in knowledge and skills, provide scaffolding to increase chances of success, embrace failure as a learning curve

Answer 9

Encourage risk taking and innovation

Question 10

What characteristic of an effective leader is this:
Openess about organisations directions and goals, making employees feel included, use within good measure, preserve some privacy in the workplace, try different boundaries

Answer 10

Transperancy-to an extent

Question 11

What characteristic of an effective leader is this:
Build trust and rappot with colleagues, get to understand employees motivations, encourage employees to share their opinions, get opinions about proposed changes

Answer 11

Ability to influence others

Question 12

What are french-ravens five forms of power?

Answer 12

Coercive, reward, legitimate, referent, expert

Question 13

Explain coercive power

Answer 13

create compliance by individuals, forcing them to do something against their will, punitative behaviour, threats, abused and lead to toxic behaviour, can be hypothetical power. COmes from belief that others can be punished for non compliance

Question 14

Explain reward power

Answer 14

Compensation for compliance. leaders provide rewards to gain or maintain power over other individuals, praise, moeny, encouragement, compliments, gain power by encouraging individuals to do well and be motivated to do more so they receive rewards, reward must be valued by person.

Question 15

Explain legitimate power

Answer 15

When someone has the formal right to make demands of others and to expect them to be compliant and obedient. Ability that certain leaders have to link feelings of obligation or responsibility to their management-rewards and punishments, based on rele, title, position-depenedent on it to remain effective. Extent of power effective to the degree of which individuals believe that person has the right to power

Question 16

Explain referent power

Answer 16

Given based on likeability, perceived attractiveness and worthiness. Obtained when someone likes, respects, approves of you, viewed with admiration and emanates from a leader who is liked and relatable, hold high level of responsibility, cna be lost if leader loses respect, can be highly effective when combined with other forms of pwoer

Question 17

Explain expert power

Answer 17

Based on ones high levels of skills or knowledge. Gained based on expertise, intelligence, experience, knowledge, generally earned respect and trust of people they lead, wholly independent from position in organisation-purely from personalilty traits

Question 18

Explaine informational power

Answer 18

Ability to control information that others require to make a decision or acquire something. The ability to control the flow of information that is needed to get things done, derived from having access to confidential information and data driven world, once a source of info is lost, so is its associated power

Question 19

What type of leadership is this:
The leader controlling all aspects of a group and determining what projects and tasks their subordinants will carry out, leader decides goals that are to be achieved, employees or followers have little to say in their activities. Leader dictates policies and procedures. Enforcement dictated by violation of rules, employees are expected to make the right decision, supervisors decide what goals are to be achieved, supervisors direct and contrl most activities with minimal input from employees

Answer 19

Autocratic

Question 20

What type of leadership style is this:
Leader collaborating with subordinants about their ideas and treating everyone as equals, leader providing some guidance to emplpoyees or followers without being to directive, take into account employees or followers views in making decisions about how things work in the organisation, solicit input from employees, supervisors involved in decision making process with employees, rules are fluid, supervisors districute responsibility amon employees, departments or teams set goals together with supervisors responsible for keeping emplyees on task to achieve the goals

Answer 20

Democratic Leadership

Question 21

What type of leadership style is this:

Hands off approach, acknowledging subordinant but allowing them to do as theyb please, trusting employees or followers 100% to do the right things of their own accord, not at all directive, employees or followers receive lilttle guidance but rather are expected to know what they should do according to the companies policies and procedures, teamwork and empowerment key to success, employees are provided with authority to make decisions and are acocuntable for them, rules are minimised while good decision-making is expected, supervisors need to know when to step in

Answer 21

Laissez-faire leadership

Question 22

What are the two kinds of leadership behaviours

Answer 22

1. task oriented behaviour
2. relationship-oriented behaviour

Question 23

Which leadership behaviour is this:
Facilitate goal accomplishment and help group members achieve objectives

Answer 23

Task oriented behaviour

Question 24

What leadership beahviour is this:
Helps group members to feel comfortable with themselves and others in different situations

Answer 24

Relationship oriented behaviour

Question 26

What type of power is available to those without senior positions?

Answer 26

Expert, referent (the rest are partially)

Question 27

Which types of power are enhanced by organisational position

Answer 27

Coercive, reward, legitimate, informational

Question 28

Which forms of power are dependent on surveillance?

Answer 28

Coercive, reward