Module 6.2: Job Design Flashcards
Job Design
+ Developing new jobs or adding responsibilities to existing jobs
+ Process of assigning tasks to a job, including interdependency of those tasks with other jobs
+ Assignment of goals and tasks that are to be accomplished by employees
What are some things that tie into the job design?
Interview questions, training plans, development plans, career implications, performance reviews, and compensation, tie into the job design
What does a job design allow a company to do?
Allows a company to more easily reach its goals by having more employees perform more tasks within the organization
What may a job design involve?
May involve developing a new position or simply adjusting set of tasks that a current position encompasses
What can a job design create?
Creates clear and effecting communication
process throughout the company since it clearly define tasks and form them into natural work units to organize duties
What is a job design responsible for structuring?
Structuring the content and size of jobs for
efficient task performance, flexibility, and
worker satisfaction and defining their
component tasks, conditions, and competency requirements for recruitment, appraisal, reward, and a number of other HR Processes
Job Specialization
occurs when the work required is subdivided into separate jobs assigned to
different people to improve work efficiency
Job Enrichment
+ An employee assumes more responsibility over the tasks
+ Combining highly interdependent tasks into one job (Natural Grouping)
How can job enrichment help employees?
Help improve motivation and morale for
employees who remain following organizational downsizing
How does job enrichment increase job quality?
Feel sense of ownership, therefore, increase job quality
How does job enrichment affect client relationships?
Putting employees in direct contact with their clients rather than using another group or the supervisor as the liaison between employee and the customer (Establishing Client Relationships)
Job Rotation
workers are rotated among variety of jobs, spending certain length of time at each
How does job rotation help employees?
Exposing workers to as many areas of
organization as possible so they can gain a good knowledge of its workings and how the various jobs and departments fit together
What does job rotation increase and eliminate?
Increases worker flexibility, eliminates boredom, and increases worker satisfaction
Job Enlargement
adding tasks to an existing job
What might job enlargement involve?
Might involve combining two or more complete jobs into one or just adding one or two more tasks to an existing job
What does job enlargement improve?
Significantly improve work efficiency and flexibility
How are employees motivated by job enlargement?
Employees are motivated when they perform a variety of tasks and have the freedom and knowledge to structure their work to achieve the highest satisfaction and performance
Re-engineering
fundamental rethinking and radical redesign of business processes to achieve
dramatic improvements in critical contemporary measures of performance, such as costs, quality, service, and speed
Why is re-engineering important?
Rethinking and redesigning its business system to become more competitive
What does re-engineering focus on?
Focuses on the overall aspects of job designs, org structures, and management systems
Duty Allocation
company creates a team or group of departments, with each having a specific role
Job Crafting
+ Informal changes that an employee makes in their jobs
+ Obtain additional responsibilities in their role over time
Organizational Citizenship Behaviors
motivated to help the org and colleagues by doing little things they are not required to do
Hackman and Oldham’s Job Characteristics Theory/Model
employees desire jobs that are meaningful, provide them opportunity to be personally responsible for the outcome of their work, and provide them with feedback of the results of their efforts
Core Job Characteristics
- Skill Variety
- Task Identity
- Task Significance
- Autonomy
- Feedback
Skill Variety
Core Job Characteristics
use of different skills and talents to complete a variety of work activities
Task Identity
Core Job Characteristics
the degree to which a job requires completion of a whole or identifiable piece of work
Task Significance
Core Job Characteristics
the degree to which the job affects the organization and/or larger society
Autonomy
Core Job Characteristics
provide freedom, independence, and discretion in scheduling the work and determining the procedures to be used to complete the work
Feedback
Core Job Characteristics
employees can tell how well they are doing from direct sensory information from the job
itself
