Module 10: Evaluation

Question 1

Performance Appraisal

Answer 1

evaluating an employee’s current and/or past performance relative to his or her performance standards

Question 2

Performance Appraisal Process

Answer 2

(1) setting work standards
(2) assessing the employee’s performance relative to those standards
(3) providing feedback

Question 3

Criteria

Answer 3

ways of describing employee success

Question 4

Trait-Focused

Answer 4

concentrates on such employee attributes such as dependability, honest, and courtesy

Question 5

Competency-Focused

Answer 5

concentrate on employee’s knowledge, skills, and abilities (KSAOs)

Question 6

Task-Focused

Answer 6

organized by the similarity of tasks that are performed

Question 7

Goal-Focused

Answer 7

based on the goals accomplished by the employee

Question 8

Contextual Performance

Answer 8

the effort an employee makes to get along with peers, improve the organization, and perform tasks that are needed
but are not necessarily an official part of the employee’s job description (OCBs)

Question 9

Human Resource Management

Answer 9

Human Resource MANAGEMENT is about
WHOM and HOW to employ for the best outcome

Question 10

Human Resource Development

Answer 10

Human Resource DEVELOPMENT is about
making the employee BEST ASSET for the best outcome