Module 6 Flashcards
Organizational Change Theory is not really one theory, rather it’s a collection of many theories and methods geared towards implementing change.
a. True
b. False
a. True
One of the most important things to avoid too soon in an organizational change is______________. Choose one answer.
a. avoiding all types of conflict
b. declaring success too early
c. sharing responsibility for upset colleagues
d. declaring failure too late
b. declaring success too early
This term is used to describe tentative, incomplete moves that people within organization make to improve their organizational success. Choose one answer.
a. change valence
b. forays
c. readiness
d. champions
b. forays
Many organizations operate on classical organizational theory, which is to find the best way to perform tasks, carefully match workers to a task, closely supervise workers, and reward or punish behaviors.
a. True
b. False
a. True
Kurt Lewin’s Three Step Model for Organizational Change is known as____________, ____________, and______________ for short. Choose one answer.
a. step, jump, land
b. unfreeze, eliminate, create
c. mix, melt, freeze
d. unfreeze, move, and refreeze
d. unfreeze, move, and refreeze
This term is used to describe an action in which people and organizations are in much pain and ready for change or in search growth through curiosity. Choose one answer.
a. helpfulness
b. determination
c. helplessness
d. readiness
d. readiness
These kinds of people are critical resources when implementing change because they have a vision for the change and possess a willingness to change. Choose one answer.
a. team players
b. mentors
c. office teams
d. champions
d. champions
This term is used to describe people who have an influence in the organizational networks and who are able to energize the movement. They are key for sustainability of change and health promotion. Choose one answer.
a. champions
b. forays
c. change valences
d. influencers
a. champions
Change valence is observed by: Choose one answer to complete the definition.
a. organizational members value of the impending change
b. organizational members value traditions
c. leaders and champions who help people through transitions
d. the organization’s groups who have high change efficacy
a. organizational members value of the impending change
One of the limitations of organizational change theory is that it can interpreted and comprised of a collection of ____________ and _____________, which means one definition is difficult to establish. Choose one answer.
a. ideas, testimonies
b. models, methods
c. theories, health behavior
d. policies, population health
b. models, methods
______________ is worth assessing and understanding prior to expecting an organizational change. Choose one answer.
a. manager attitude
b. organizational readiness
c. organizational resiliency
d. employee resignation
b. organizational readiness
The one key ingredient in getting an organization to change, is to build capacity for change, both within the employees and within the structural supports.
a. True
b. False
a. True
Classical organization theory is good for increasing productivity, quality control, and workforce development.
a. True
b. False
b. False
Workforce development is not a component of classical organizational theory.
There are three general processes in organizational change, what are they? Choose one answer.
a. disrupt the status quo, move things where desired, lock in the new norms
b. presoak, wash, rinse & repeat
c. disturb the peace, ignore traditions, develop new rules
d. out with the old, in with the new, onward and upward!
a. disrupt the status quo, move things where desired, lock in the new norms
Change efficacy is the organization’s member’s belief they know what it takes to implement change, that they have the resources to change, and that they can change. In other words, “we can meet the demands for the changes”.
a. True
b. False
a. True
