MODULE 4 (NEW) Flashcards

1
Q

The sum total of the activities and choices required for the execution of a strategic plan

A

Strategy Implementation

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2
Q

The process by which objectives, strategies and policies are put into action through the development of programs, budgets and procedures.

A

Strategy Implementation

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3
Q

Is to make a strategy action oriented.

A

Program

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4
Q

Develop yo identify and improve a poorly performing process.

A

Program

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5
Q

Brynjolfsson, Renshaw, and Van Alstyne proposed a ____________ to help managers decide how quickly change should proceed, in what order changes should take place, whether to start at a new site, and whether the proposed systems are stable and coherent.

A

Matrix of Change

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6
Q

Typically detail the various activities that must be carried out to complete a corporation’s programs

A

Standard Operating Procedures

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7
Q

The matrix of change can be used to address the following types of questions:

A

Feasibility
Sequence of execution
Location
Pace and nature of change
Stakeholder evaluations

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8
Q

changes in corporate strategy lead to changes in organizational structure.16 He
also concluded that organizations follow a pattern of development from one kind of
structural arrangement to another as they expand.

A

structure follows strategy

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9
Q

primarily about the choice of direction for a firm as a whole and the management of its business or product portfolio.

A

Corporate strategy

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10
Q

typically fit within the three main categories of stability, growth, and
retrenchment.

A

Corporate strategies

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11
Q

is typified by the entrepreneur, who founds a company to promote an idea
(a product or a service). The entrepreneur tends to make all the important decisions
personally and is involved in every detail and phase of the organization.

A

Simple Structure

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12
Q

is the point when the entrepreneur is replaced by a team of managers who
have functional specializations.

A

Functional Structure

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13
Q

is typified by the corporation’s managing diverse product lines in
numerous industries; it decentralizes the decision-making authority.

A

Divisional Structure

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14
Q

The use of SBUs may result in a
___________ in which the corporation has grown too large and complex to be managed
through formal programs and rigid systems, and procedures take precedence over
problem-solving.

A

red tape crisis

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15
Q

how organizations grow, develop, and
eventually decline.

A

Organizational Life Cycle

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16
Q

is the radical redesign of business processes to achieve major gains in cost, service, or time. It is not in itself a type of structure, but it is an effective
program to implement a turnaround strategy.

A

Reengineering

17
Q

who popularized the concept of reengineering?

A

Michael Hammer,

18
Q

an analytical method for achieving near-perfect results on a production line.

A

Six Sigma

19
Q

refers to the study of individual tasks in an attempt to make them more relevant to the company and to the employee(s).

A

Job design

20
Q

combining tasks to give a worker more of
the same type of duties to perform

A

job enlargement

21
Q

moving workers through several jobs to increase variety

A

job rotation

22
Q

altering the jobs by giving the worker more autonomy and control over activities

A

job enrichment

23
Q

What are the new job design techniques?

A

job enlargement
job rotation
job enrichment

24
Q

focuses on improving the
competitive position of a company’s or business unit’s products or services within the
specific industry or market segment that the company or business unit serves.

A

business strategy

25
Q

the approach a functional area takes to achieve corporate and business unit objectives and strategies by maximizing resource productivity.

A

Functional Strategy