CHAPTER 4 Flashcards

1
Q

A formal program of gathering information about a company’s competitors.

A

competitive intelligence

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2
Q

The companies that offer the same products or services as the subject company

A

competitors

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3
Q

A company or an industry whose product(s) works well with another industry’s or firm’s product and without
which that product would lose much of its value.

A

complementor

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4
Q

An industry in which a few large companies dominate.

A

consolidated industry

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5
Q

An obstruction that makes it difficult for a company to enter an industry

A

entry barrier

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6
Q

The monitoring, evaluation, and dissemination of information from the external and internal environments to key people within the corporation.

A

environmental scanning

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7
Q

The degree of complexity plus the degree of change existing in an organization’s external environment

A

environmental uncertainty

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8
Q

An obstruction that keeps a company from leaving an industry.

A

exit barrier

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9
Q

An industry in which no firm has large market share and
each firm serves only a small piece of the total market.

A

fragmented industry

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10
Q

An industry in which a company manufactures and sells the same products, with only minor adjustments for
individual countries around the world

A

global industry

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11
Q

An industry situation in which the frequency, boldness, and aggressiveness of dynamic movement by the players accelerates to create a condition of constant disequilibrium and change.

A

hypercompetition

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12
Q

A group of firms producing a similar product or service.

A

industry

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13
Q

An in-depth examination of key factors within a corporation’s task environment.

A

industry analysis

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14
Q

A chart that summarizes the key success factors within a particular industry

A

industry matrix

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15
Q

A forecasted description of an industry’s likely future.

A

industry scenario

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16
Q

A chart that ranks the probability of occurrence versus the probable impact on the corporation of developments in the external environment.

A

issues priority matrix

17
Q

Variables that significantly affect the overall competitive position of a company within a particular industry

A

key success factor

18
Q

An industry in which companies tailor their products to the specific needs of consumers in a particular
country

A

multidomestic industry

19
Q

A company that has significant assets and activities
in multiple countries.

A

multinational corporation (MNC)

20
Q

That part of the external environment that includes physical resources, wildlife, and climate that are an
inherent part of existence on Earth

A

natural environment

21
Q

Businesses entering an industry that typically bring new capacity to an industry, a desire to gain market share, and substantial resources

A

new entrant

22
Q

An industry in which
multinational corporations primarily coordinate their activities within specific geographic areas of the world

A

regional industry

23
Q

Economic, technological, political-legal, and sociocultural environmental forces that do not directly touch on the short-run activities of an organization but
influence its long-run decisions

A

societal environment

24
Q

An approach to scanning the societal environment that examines sociocultural, technological, economic, ecological, and political-legal forces. Also called PESTEL
analysis.

A

STEEP analysis

25
Q

A set of business units or firms that pursue similar strategies and have similar resources.

A

strategic group

26
Q

A category of firms based on a common strategic orientation and a combination of structure, culture, and processes that are consistent with that strategy

A

strategic type

27
Q

Products that appear to be different but can satisfy the same need as other products.

A

substitute product

28
Q

The part of the business environment that includes the elements or groups that directly affect the corporation
and, in turn, are affected by it.

A

task environment

29
Q

factors affect multiple industries

A

Economic forces
Technological forces
Political–legal forces
Sociocultural forces

30
Q

technological breakthroughs that are already having a significant impact on many industries

A

Portable information devices and electronic networking
Alternative energy sources
Precision farming
Virtual personal assistants
Genetically altered organisms
Smart, mobile robots

31
Q

Eight current sociocultural trends

A

Increasing environmental awareness
Growing health consciousness
Expanding seniors market
Impact of Generation Y Boomlet
Declining mass market
Changing pace and location of life
Changing household composition:
Increasing diversity of workforce and markets:

32
Q

possible barriers to entry are:

A

Economies of scale
Product differentiation
Capital requirements:
Switching costs
Access to distribution channels
Cost disadvantages independent of size
Government policy

33
Q

four basic types on the basis of
their general strategic orientation

A

Defenders
Prospectors
Analyzers
Reactors