Module 34 Flashcards
Why do we work?
It indirectly satisfy our need for food and shelter
What is flow?
Feeling purposefully engaged, deeply immersed, and challenged
What is personnel psychology?
Selecting employees, training employees, and appraising performance
What is used to predict how well a person will do in a job?
Aptitude tests, work samples, past job performance
What is the goal of appraising performance?
Employee improvement and retention
What is a halo error?
When the impression of an employee biases the ratings of specific behaviors
What is the leniency or severity error?
When appraisal is too generous or too harsh
What is recency error?
Focusing on recent performance rather than a full year of performance
What is a structured interview?
An objective systematic strategy of assessing strengths
What is grit?
The desire for acheivments and the ability to persist at hard work
What are the 3 levels of engagement?
Engaged, not engaged, actively disengaged
What is task leadership?
Setting standards, organizing work, and focusing on completing goals
What is social leadership?
Building teams, encouraging participation, mediating conflicts, and building unity
What is transformational leadership?
Inspiring people to transcend self interest to work for a collective vision
What are human factors relating to work?
Taking the design of the body and the functioning of the mind into account when designing processes
