Module 1 - Tourist Guides

Question 1

There are many types of tourist guides. Name any two of them and briefly explain their main duties.

“L.E.A.D.” and “T.I.E.”

Answer 1

1. Licensed Tour Guide
   Main duties, with the mnemonic “L.E.A.D.”:

L - Lead group: Interact with the group to enhance their experience and answer questions.
E - Educate Visitors: Provide detailed information about Hong Kong’s attractions, culture, and history. (a.c.h.).
A - Assist Logistics: Manage schedules, tickets, and local arrangements during the tour.
D - DefendGroup Safety: Safeguard the group by monitoring their well-being and managing emergencies effectively.

2.Tour Escort
Main duties, with the mnemonic “T.I.E.”:

T - Travel Arrangements: Ensure smooth transitions between destinations and manage transport logistics.
I - Intermediary Role: Act as the link between travelers and local guides, accommodations, or service providers.
E - Encourage Coordination: Assist in group coordination and resolve issues during international or multi-destination tours.

The mnemonics “L.E.A.D.” and “T.I.E.” help distinguish the specific roles of tour guides and tour escorts.

Question 2

What does “guiding service” mean under the Travel Industry Ordinance (Cap. 634)?

P.D.E.

Answer 2

Guiding service means the service of
1. providing information,
2. description or
3. explanation
about an itinerary or a place of interest in Hong Kong.

Question 3

What does working as a tourist guide mean under the Travel Industry Ordinance (Cap. 634)?

Answer 3

A person works as a tourist guide if the person
* accompanies a visitor to Hong Kong to
* provide any guiding service to the visitor
* following the directions of another person carrying on travel agent business (whether or not that other person is a licensed travel agent).

Question 4

Which Travel Industry Authority (TIA) committee is responsible for taking disciplinary action against tourist guides?

Answer 4

The Disciplinary Committee of the Travel Industry Authority (TIA).

Question 5

Licensed tourist guides must have completed the Continuing Professional Development Scheme for Tourist Guides (CPD Scheme) specified by TIA to renew their licences. List the three categories of activities under the CPD Scheme.

C.E.P. … Training Activities

Answer 5

1. Core Training Activities
2. Elective Training Activities
3. Practical Training Activities: