Module 1-- test 1 material Flashcards
Who is Florence Nightingale?
The “1st professional nurse” 1st epidemiologist
What is Florence Nightingale most known for?
Florence Nightingale instituted sanitation. She realized that when things were clean her patient got well
Why was Florence Nightingale considered the 1st professional nurse
She was educated
What are the two types of formal education?
Diploma programs and Degree programs through academic settings
Name some of the qualities a nurse should have
Current knowledge of practice standards
Insightful and compassionate approach
Critical Thinking
Organized
Good communication
Clinical Experience
Patience and Competence
Physical stamina
During the professionalism lecture we talked about hard skills and soft skills what are some examples of hard skills?
Critical thinking, Admin meds, IV’s, foleys etc
During the professionalism lecture we talked about hard and soft skill what are some examples of soft skills?
Compassionate, Patience etc
In nursing what does being ethical look like?
Doing what is best, safe and right for the patient even when no one is watching
Who comes first in patient centered care?
The patient
When talking to the patient are you just speaking to the patient if family is present?
Unless specifically asked by the patient… you address both the patient and the family
What is a “professional” nurse?
A professional nurse can be defined as– an art, learning to deliver care with compassion, caring and respect for each patient’s dignity and inviduality.
What is one of the biggest skills that make us different from LVN’s?
Our ability to critcal think
What is one of the biggest skills that make us different from LVN’s?
Our ability to critically think
What is the Nurse Practice act?
Each state has a regulatory body that oversees the practice and function of nurses — The NPA– gives authority to regulate the practice of nursing and the enforcement of the law to the BNE. Essentially outlines what we can and cannot do as a nurse.
What does the scope of practice decision making model help you do as a Nurse?
It helps you assess the task, activity, procedure, role or intervention and if you should continue with performing said activity.
What is the BNE?
Board of Nursing Education
What does being an advocate for the patient mean to us as nurses?
Speaking up for the patient when we believe that something could be done better or something isn’t right with or for the patient.
Are you protected under the doctor if you do something that negatively impact the patient that you could have prevented?
No
Standards of Practice and Standards of professional performance— What are the major goals?
Improve the health and well-being of all individual, communites, and populations
using standard based practice
What is the nurse’s assessment?
The Rn collects comprehensive data pertinent to the patients’ health or situation
What is the nurse’s diagnosis?
The RN analyzes the assessment data to determine problems
What is the nurses outcome/identification?
The RN identifies expected outcomes for a plan invidulized to the patient or situation
What is the Nursing plan?
The RN develops a plan that prescribes strategies and alternatives to attain expected outcomes.
What is implementation in the nursing process?
The RN applies the identified plan– “action” phase. Coordinates care delivery and uses strategies to promote health and a safe enviroment
What is the evaluation in the nursing process?
The RN gauges progress toward the attainment of outcomes? Did our plan improve or worsen the patient.
What does APRN stand for?
Advanced Practice Registered Nurse.
Can a ARPN write orders for patients?
Yes
What is a novice?
A beginner. Student nurses are considered novice… An experienced starting a new specialized area would also be considered a novice.
What kind of nurse is considered an Advanced Beginner?
New graduate
What kind of characteristics would we see in a novice nurse
inexperienced, task oriented and “learning the rules”
What kind of characteristics would we see in an advanced beginner nurse.
Focused more on situations rather than tasks, works to acquire in-depth experience
When would a nurse be considered competent?
A nurse with 2-3 years’ experience
What type of characteristics would you see in a competent nurse?
Focuses more on situation rather than tasks & works to acquire in-depth experience.
When would a nurse be considered proficient?
More than 2-3 years of experience.
What kind of characteristics would you see in a proficient nurse?
Sees the situation as a whole, performs care faster and more efficiently and can assist newer nurses.
When would a nurse be considered an expert?
Several years of experience and diverse skills and knowledge
What kind of characteristics would you see in an expert nurse
Recognizes what is needed before the condition worsens, well-developed nursing intuition and determines relevant problems
What is Autonomy in nursing?
The ability to apply professional knowledge to patient care and clinical decision making.
What are some things as a nurse you can do independantly and without a doctors order?
Perform hygiene, vitals, turning patients, encourage eating when appropriate, encourage ambulating, encourage ROM excerzise
If you are not willing to be accountable for an action as a nurse should you do said action?
NO
True or false as a Nurse part of our role includes educating the patinet?
True
True or false as a Nurse part of our role includes educating the patient?
True
What are the 2 types of communication that we learned about?
- Verbal
- Non verbal
In nursing what is the purpose for communication?
- Develop a caring relationship
- increases patient satisfaction
- Improves patient safety
- Positive patient outcomes.
Communication has the power to do what?
Hurt and heal
True or False: Communication in nursing is a life long practice
True
True or False: Communication in nursing does not help reduce the risk of errors
False
True or false: Good communication can help prevent duplication or omitting of important information?
True
True or False: Communication is KEY to the nurse- patient relationship?
True
Should a nurse be empathetic or sympathetic towards a patient?
Empathetic
True or False: As nurses when we communicate with patients we are not allowed to view or respect the patients’ spiritual beliefs because it will hinder the message being given.
False– We should always allow spiritual expression and do so in a non-judgmental manner
True or false: Not every patient believes the way you do
True
A good nursing behavior is to promote interactive teaching and learning. What are some ways we can do that?
Engage the patient. Ask them to repeat back what you said, show them visualizations, answer questions.
True or false: A nurses behavior/mood can affect the quality of communication
True- a patient can sense when a nurse seems annoyed or rushed.
What is therapeutic nurse-patient relationship?
A helping relationship that’s based on mutual trust and respect, nurturing of faith and hope, being sensitive to self and others and assisting the gratification of your patients, physical, emotional and spiritual needs through your knowledge and skill.
True or false: Nurses who develope critical thinking skills are better communicators?
True
What might a patient think of a nurse who does not seem confident?
That the nurse does not know how to do his/her job
What are some tendencies when communicating that a nurse should be aware of
- perception influences thinking –> five scenses, cultrure, education
- perceptual bias–> steryotypes
- emotional intelligence –> self awareness, motivation, empathy and social skills
What is intrapersonal communication?
Self-talk
What is interpersonal communication?
Communication between others: 2 people–Commonly face to face.
What are some examples of when interpersonal communication is used during the nurse/patient contact?
During the initial assessment, for education, and to provide comfort and support
What is considered small group communication?
More than 2 people–
What are some examples of small group communication?
Staff meetings, committee meetings, support groups, family teaching sessions
Nurses utilize public speaking in the unique form of group communication by?
Education, presentations and lobbying for health legislation.
What is a type of electronic communication a patient can utilize?
Patient portal
True or False: You should respond to a patient even when you are angry?
False
What kind of referents (stimulus that motivate us to communicate) might a nurse need to be on the look-out for when in the patient room?
sighs, sounds, sensations, perceptions, idea or subject matter
True or false: Different cultures interpret communication differently
True-
Is it okay to talk in medical terminology with a patient?
No- Unless you know for fact the patient will understand. ex- doctors
True or False: Some patients have more knowledge than others when it comes to medical terms, history, dx etc…
true– a patient who has been dx with a condition or taking a med long enough may know more about it than a newly diagnosed patient. Therefore this patient will not need the same education as the newly dx patient.
What is denotative?
Literal
What is connotative?
Implied or emotional
What are the components to verbal communication?— need to do this flash card better
Vocab
Meaning of words
Pacing–> how fast or slow your delivery is
Intonation
Clarity
Brevity–>Use as few words as possbile
Timing
Relevance
Credibility of sender—-
Is it okay to give your patient false hope?
No
How can you clarify content?
You can restate what the patient has said to make sure you fully understand what they are saying.
True or false: It is okay to validate a patients feelings?
True
What are some communication techniques that can damage or hinder patient relationships?
Giving personal opinions, changing the subject, sympathy, asking for explanations, passive or aggressive responses.
Review-What are the components of nonverbal communication?
1.Personal Appearance
2.Posture and Gait
3.Facial expression
4.Eye Contact
5.Gestures
6. Sounds
7. Territoriality–> defined by the individual in a way not noticeable to others
8. comfort
9. Characteristics
What is intimate distance?
It is the area immediately surrounding a person that is defined as his or her personal space– We invade a patient personal or intimate space when we do assessments or provide other types of care. In some cultures, this is not liked or could make a patient uncomfortable.
What is personal distance?
Is from 18in up to 4ft. Interactions with clients and healthcare team member (clients health history, teaching, sitting at pt bedside) will commonly occur in this range
What is social distance?
Is generally between 4 to 12 ft and is common for formal interaction or when communicating with a group. At this distance, individuals are not in range to physical touch
What is public distance?
Anything beyond 12 ft. this distance requires loud and clear enuciation for communication. Be mindful if speaking at long distances about PHI.
During our communication lecture we talked about phases of the helping relationship—
Stage one is the pre-interaction– what is the description and action that occurs during this phase?
Description– You are assigned a patient and you start gathering info prior to meeting patient.
Action– Recieve report–> Anticipate health concerns/issues–> plan for your initial interaction
During our communication lecture we talked about phases of the helping relationship
Stage 2 is Orientation- What is the description and action that occurs during this phase?
Description– Intro to patient and fam. Establish rapport and trust and communicate to get things done.
Actions– Set the tone, Assess the patients health status, clarify roles/form contracts, prepare patient and family (when you leave)
During our communication lecture we talked about phases of the helping relationship
Stage 3 is Working– What is the description and action that occurs during this phase?
Description- Activate part of the relationship, use techiniques that support theraputic communication
Actions– provide info to assist the patient to understand/modify the behavior, encourage/assist the patient to self explore/set goals, take action to assist the patient to meet goals.
During our communication lecture we talked about the phases of the helping relationship
stage 4 is termination– what is the description and action that occurs during this phase?
Description- Conclusion of the relationship
Action- remind the patient that end of relationship is near, evaluate goals achieved reminisce, relinquish responsibility for patients care.
What are the guidelines for impaired cognition verbal communication?
- use short sentences
-use yes/no questions
-one question at a time/limit choices
-be concrete and specific
-avoid slang, jargon, medical terms
What are the communication guidelines for impaired speech and hearing patients?
-Nonverbal communication is crucial
-be positive and patient
-utilize hand gestures, picture board, white board, family
What are the communication guidelines for older adult patients?
-pick quiet enviroment
-face the patient
-check for hearing aides
-allow the patient time to respond
-give patient a chance to ask questions
-make sure the patient knows you are speaking to them
-speak clearly and slowly
-keep communication to the point
What is the SBAR
A tool that improves communication– typically used for nurse to doctor communication
When utilizing SBAR what 4 things will you address?
- Situation
- Background
3.Assessment
4.Recommendations
Other than nurse to doctor communication when else can the SBAR be used?
- during patient hand off
2.anytime there is important communication in the interdisciplinary team.
Where is the ideal place to give report and why?
At patients bedside to allow patient and family to participate.
What does inherent mean?
Inherent means that it is native to the host. Example is E.coli
What does contagious mean?
Spreadable
What is a systemic infection?
Systemic means affecting the entire body, rather than a single organ or body part
What is a secondary infection?
A secondary infection occurs during or after tx for another infection
What is a localized infection?
an infection that affects only one body part or organ
What is an Endogenous infection?
An endogenous infections lives within us
What is an exogenous infection?
A expgenous infection lives outside of us.
What is an infection?
An infection is when a pathogen invades tissues and begins multi within a host
What is coloization?
Presence and multiplication of microorganisms within a host put without tissue invasion or damage
What is communicable disease?
That which can be transmitted from one individual to another
What is a symptomatic infection?
When pathogens multiply and cause signs and symptoms of disease
What is an asymptomatic infection?
Infection-when pathogens multiply but no clinical signs or symptoms are present
What is virulence?
The ability to produce disease
What is the number one way to prevent infections?
Handwashing
Name types of barriers the prevent infection
Gloves, gown, mask, goggles
What is the difference between antiseptics and disinfectants?
Antiseptics is typically used on skin whereas disinfectants are typically chemicals used to clean inanimate objects